The Westmont at Short Pump

Frankie B.

I was a guest for their holiday party, and WOW what an amazing job they did! The food was spectacular! They had a carving station, fresh pasta bar, and a seafood tower which consisted of cold jumbo shrimp and fresh shucked oysters. There was music everywhere! A harpist in the dining room, pianist on the second floor, and this jazz band on the third floor! They truly catered to their residents in more ways than one. We will certainly be back!

George Schooler

My wife and I are on the list for occupancy after having looked at numerous other like facilities and have determined that Westmont will serve our needs above all the others reviewed. We have visited the dining facility a number of times and find the food excellent. We have had numerous encounters with the management staff in preparing for our occupancy and find them to be extremely willing to provide the information that we have requested. We attended the Christmas celebration a couple days ago and found the residents and staff very friendly and the residents to be extremely enthusiastic about the facility and their time there Looking forward to becoming a occupant in the future as space becomes available George Schooler

Jim D.

I was among first few residents to arrive two and a half years ago. There were about a dozen others and over time I watched as the facility filled and became a great place to live for those requiring assistance for different reasons. There have been many changes over that time, but care and assistance provided by RUI and staff has been caring and professional at all times. RUI Corporation is dedicated to provide care and assistance to all residents, and at same time to provide good management and benefits for staff members. That has been difficult while growing and dealing with problems presented during the Covid Pandemic. Many adjustments and staff changes were required during the Pandemic in order to accommodate a growing number of Residents until reaching almost full capacity. These adjustments have been made with struggles, but never at expense of welfare and care of Residents. RUI Residents themselves have been understanding, friendly, and offered advice and assistance to others when they could ------- particularly as the facility grew to handle increasing number of Residents, the changes that had to be made, and simultaneously dealing with a Covid Pandemic. I attempt to personally compliment and give suggestions to staff directors when I have them. That allows all to know personally my appreciation for them and what they do to make our lives better. I have especially worked with a few where I could contribute, and I feel certain they know and understand my personal regard for each of them. They are a great team.

Rose T

Highly recommend this place!! Since the second we walked it, took our breath away. From meeting with Anna who took the time to answer each and every question we had to showing us everything around the property. As we walked the halls each and every staff we passed greeted us and smiled. The paperwork, deposits, and transferring to the move in coordinator was a breeze! Christy is an ABSOLUTE DREAM to work with! Quick response, caring heart, speediness with small issues arise (which will be everywhere; no place is perfect). I can’t say enough about this place. My grandmother has been there a month and a half now and has nothing but amazing things to say still. Side note: the food is amazing

Rose T

I am extremely happy here at the Westmont. The assistance during the entire process - with both family and me - was exemplary. The responses to all inquiries and requests(and there were many!) were all handled in a prompt, positive manner. ALL personnel encountered working here have been extremely courteous and helpful, especially housekeeping, general maintenance, and the servers in the dining room (they really deserve a bonus!) Thanks for the opportunity to express my appreciation.

Dean

I went to visit and see The Westmont at Short Pump. The people were very cordial, they feel about the community, and the people that were there were very positive. I had a meal there, it was certainly very nice, and the accommodations are good. We're considering that place as a possibility for moving in. They provide a full range of care. They have bridge clubs, and men's groups, and people were busy. It just had a wonderful feel about it. And the person who gave me the tour knew all the residents and had conversations with them, as we walked around. It's just a nice place. It's a new facility, it has an outdoor courtyard, and it was bright and cheery. It's like an apartment building, it's not a campus. It's in a commercial area, but a very nice one.