I'm in Brookdale Waxahachie. The staff is nice and the people who live here are nice. I feel like I'm in a college dorm room. We have an activity director and she's pretty good. She keeps us pretty busy during the week. They have different games. The sales manager is a people person. I like her a lot. We do chair volleyball, bingo and brain games. They have church service if you want to go listen to it, but you don't have to. We take a few outings, we've gone out to eat one time since I've been here, and they go to Wal-Mart every once in a while and shopping.
The food is what I'm calling about. I have a few issues with triglycerides and I have kidney disease, so I watch my sodium content. They have too much fried food here. I suggest to maybe get air fryers. Everything's deep fried like chicken tenders and deep fried shrimp. It's just not very healthy for me at all. My complaint is eating a lot of saturated fat. It says low sodium on the menu, but anything processed is going to have a lot of sodium and it's not good for my kidneys. I noticed my blood pressure has been a lot higher since I've been here. My kidney doctor is not real happy about that.
A lot of times they don't have what they have on the menu. Sometimes, they just run out. Today at lunch we had to eat in our rooms because they're redoing the counter in the dining area. They took my order and said, "We're having ham and potatoes and a salad. What kind of salad dressing you want?" I use vinegar and oil and when they bought the salad, it was full of ranch dressing and nothing like I ordered. I told her I didn't want dessert. I just want ice water to drink, and they brought me sweet tea. I don't understand why they won't invest in air fryers. This is 2022, that's what I use at home was the air fryer. It takes a lot of the grease out of the food and it's healthier to eat that way.
I don't have any problem with the staff. They're very attentive and nice. I just couldn't recommend it to anybody because of the food. There's one lady who does an outstanding job. She needs a raise. She does so much. She's very conscientious of the patients and medicines. She's a med tech, too. She's an excellent person. I think she needs more recognition than she gets.
I had a misconception of what assisted living was. They said you have your own apartment and you can kind of come and go, but no, you're locked in here, so I don't like that. You have to get somebody open the door to let you out to get you rides, but Trina was very good about doing that with me in the morning. My main complaint is the food.
They've just renovated the facility. it will be pretty nice when they get all that done. They're repainting the facility and putting new carpet down. I have a service dog. He stays with me and he loves all the residents, and they all seem to like him. For the amount of money you spend here, they should have an exercise room. I had to bring my own stationary bike. It's overpriced. They could do better on the food for older people, have more outside trips and more lunch out to eat. They have people come over and sing though.
Provider Response
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
