Nursing Home Communities in Lancaster, TX

"I am not much of a people person but to meet this communities COMMUNITY RELATIONS COORDINATOR was truly an eyeopener. I tend to intersect with people that are procrastinators, but in this this interaction I received what I would expect of a truly Dedicated, Dependable and Sincere Business Professional. She sold me on the { Windsor Gardens-Lancaster } Rehabilitation and Assisted Care Facility that she markets well for. I could tell through her actions, alone, that there had to be more life-savers such as she is, in the facility as well, that truly cares for the "PEOPLE" they assist. I've always been prideful to the point of not accepting help when I needed it the most but the COMMUNITY RELATIONS COORDINATOR did what many could not, she proved through her actions that I could trust in her to do and be an advocate for me (even when I'm afraid to allow help to help). The food for the most part in this facility is a Comfort-Food that only a mother could make. That enveloping embrace that will strengthen YOU and makes YOU stronger and heal better. I remember a saying my Grandfather used to say " Clean Water and Fresh-Bread is all you need to survive until your strength is regained " but this facilities Comfort-Food is that and more. The rooms are cleaned daily, sleep is easy in places where the staff (Life-Savers)makes YOU feel and know that YOU are safe. so, I want to Thank the COMMUNITY RELATIONS COORDINATOR OF WINDSOR GARDENS-LANCASTER, for answer a call and visiting me in the hospital within 45 minutes (standing by her word) and giving a man that was lost in ore ways than one a better chance at healing......"

"The facility itself is very well sanitized. Immediately when you walk in you get the familiar smell of ammonia you find in most medical facilities. The manager, David, works very hard and cares very much for his business. The staff is what causes me to give the facility the 3 star rating, while in the presence of management or the state, the are very attentive, however, otherwise you will find a lacking sense of urgency in matters both medical and non-medical matters. I have seen many cases of patients with call lights flashing for long periods of time, or screaming patients on the floor. Overall, the facility is well kept and has potential to be a lot better. "

"My sister is at Methodist Transitional Care Center. She has been there for two and a half weeks now. They do physical therapy. They're pretty good. I would give them high marks. The atmosphere is pretty positive. Cleanliness was an issue, but in fairness, they corrected it right away. The problem there is they're short-staffed, and you can tell it affects the quality of the staff. Physical therapy is excellent. My sister's room is clean. They have activities and stuff there also. I know they play bingo and they have puzzles they work with them on. There are some more, but those are the ones that come to mind. The community dining area is very clean and spacious."

"The staff was kind and it was nice to to see the Administration walking around checking on my mom. This is the second nursing home for us to come to for are and it was much better then the place down the highway of I-35N. Thank you all to the staff my mom is home and doing much better. Thank you S.Drake "

"When you walked into Red Oak Health and Rehabilitation Center, it smelled like a nursing home or a rehab. The rooms were drab and dreary. My brother stayed there for two weeks, and then I moved him up here to Plano. It's an older place. I think it's probably the only rehabilitation place in Red Oak, and it looks like it's been there forever. The rooms needed to be updated and painted to make them a little bit more cheery for some of the people that were there. He never went to therapy at that place. They would come into his room and do it while he was sitting in the bed. He was worse off back then than he is now. He didn't feel like doing a whole lot when he went into Red Oak. The staff was OK. I tried to be patient with the staff because they've got a lot of things going there. My brother didn't get along with some of them, but they tried to do the best they could. Sometimes the food looked good, sometimes it didn't."

"We were nervous st first because it’s an older building, but the stay was a good one. Therapy did a great job, and nursing staff was attentive. Employees seemed happy and engaged with the residents and each other . "

"The Lennwood is pretty good. I had no problems with them; anytime on medication situation or if he falls or anything, they called me straight away. The rooms were kind of small, but other than that it was OK. "

"Duncanville Healthcare & Rehabilitation Center was willing to help. The rehab center itself is more geared toward stroke patients. The staff there are pretty good; they're great. They tried to accommodate my mother and all her needs, and they were willing to learn about different and new patients. I haven't heard her complain about the food. She's in quarantine. I haven't been in there, but just by looking through the door, it's nice. I'm getting what I pay for."

"The staff at Laurenwood seemed to be all concerned and caring towards my mom. They are trying to make it a very good experience for her. "

"I chose Manorcare Health Services for my mom because it was close to my grandmother's house and I knew some people who used to work there and she referred them. The rooms were clean, big enough for two people and she shared it with another resident. The staff was very good, professional and they communicated with you. I had been pleased by the care she got because she gained weight since she moved in. I liked that the staff interacted with the family member and they contacted me before they did anything to her. Every month they called and gave an evaluation. I had not eaten there but she seemed to like the food. I thought that she needed more activities for stimulation because she was a high-functioning individual. "

"There is not enough staff to patient ratio. It appears to be a big turnover with staff. They use a lot of contract employees', that really seems like only interested in a check. The pictures and statements on the website, is not true at all. There is not a television in every room; you have to supply one and the furniture you see online is not in the rooms. Patients be walking and sitting with their clothes soiled of both urine and feces. From what I saw, the staff would look dead at them and do nothing unless someone says something. The contract employees that I saw so far are mean to the patients. Some of the full time nurses and CNA's are really caring. I had the opportunity to walk through the whole facility and they need a better cleaning crew. One side smells like urine and everything else, as soon as, you walk down the hallway. I saw roaches, and the floors need to better cleaned. If you use this facility please put a camera on their side of the room. Oh, for what the State and owner makes from medical insurance, medicaid, and medicare, what State takes, and those paying out of pocket the facility is very outdated, tore up old furniture and nothing matches. I should not have to supply furniture just to have something to sit on and put clothes in. The food seems excellent that they are served and some of the activities. The day I went they were having activities, but it appears they don't try to have everybody participate, especially on the lock side try to do much of anything. When I inquired, I was told if they have the staff to watch them. I understand this is not an easy occupation, but the patients should all be treated as if they are one of their family members. I even heard staff say they take almost anybody at that facility. I visited others and they just don't take all kind of patients to make a buck. The facility grounds a pleasing to the eyes, with something to do in the courtyards, but not this place. Well long story short. We removed out loved one."

"My family was in the process of transferring my grandmother out of this building. There is a wonderful lady name Sherise the Director of Nursing that made me and my family a promise to correct any problems and shortcoming that we experienced. Horrible nurses that are no longer there and the treatment of my grandmother within a 2 week period I admire this lady for keeping her word and making sure that my family was informed and given great service. My grandmother remains in facility and Sherise is a GOD send. Thanking her for turning a negative to positive"

"I admitted my aunt to The Villa at Mountain View a few weeks ago. It was clean and had no odors. The staff was nice and friendly and seemed to genuinely care about her well-being. My aunt celebrated her 97th birthday while she was a patient and the staff bought her a cake and sang happy birthday to her. That gesture truly made her day. The Rehab team was great too. They worked with my aunt every day and she showed great improvement. My family and I were very pleased with our experience and allowed her to transition to a permanent patient. "

"My grandmother spent 8 weeks at this facility. Most of the staff were friendly and kind. I understand they have a tough job, but being unprofessional is inexcusable in my opinion. Parking is a joke at this place. There is a lot, but it is for employees only. Your only other option is the meters, make sure and bring quarters.Safety was a big issue at the facility. My grandmother's things were constantly stolen. We filled out a form, and nothing happened, no resolution whatsoever. The stuff that was stolen was minor, but I think it's terrible that when my grandmother is at her most vulnerable her few possessions disappear. No one seemed to care. The rooms are small and need to be remodeled. The bathroom was tiny, and barely allowed for wheelchair access. Forget trying to fit 2 people in there, it's not happening. Most elderly need assistance in the restroom, apparently not at this place, they are on their own !I would highly recommend taking your money and burning it before spending a penny at this horrible facility. "