Sugar Land Health Care Center

My father stayed there for over two months and it was a nightmare from the start. The doctor is never there to talk to the family, can only reach them through the phone. Family has to stay on top of things to get things done. Otherwise, nothing will happen. Some nurses are great, others are downright lazy and don't do their job. They just give out medicine and do nothing more. The CNA's are all lazy and don't do their jobs at all; they just give excuses like "I'm too busy" all the time without doing anything. Staff just gives attitude whenever you complain. Diapers are not changed during the day and people just sit in their waste for the whole day. Facility was extremely dirty and rooms were hardly cleaned during the week. The weekend nurses there are terrible and just stay in the breakroom all day long. Rehab staff and activities staff were great compared to the rest of the people that work here.

When I visited someone I know from this facility. I noticed from the moment I walk through their hall way that it smelled urine. My grandpa's fingers had dried pooped embedded on his nails and some feces on some part of the side of his fingers. Some CNA's their are lazy to do their job and you can tell when they serve food on their patients that they are irritated. Some they wheeled off their patients when they are not even done with their food as if they are in a hurry. I would not recommend this facility.

My mother was in this facility for a month after a complete knee replacement. They had expected her to be there for eight weeks at least but the excellent therapists got her home sooner. It is a very nice and caring team and the facility is very well maintained.

Mom was not very happy when she stayed at Sugar Land Health Care Center. The staff treated her poorly. They were not gentle with her. They treated their patients liked they couldn't think anymore. We moved her out of there very quickly.