Legacy at Crystal Falls

Legacy at Crystal Falls is a brand new and nice facility. Everybody was very helpful. It was very secure, but it was also really expensive. They spent a lot of time with us, so it was nice. Their rooms were a little odd and kind of funky. They had a weird set up, and their living area was very small.

I liked Legacy at Crystal Falls a lot. I was there a total of four times. I liked the manager. It was a smaller facility, prettier, and newer. It had a really open and bright feel to it. I really liked the staff. Everybody was extremely friendly. They took the initiative to introduce themselves, and the gal explained the program really well. It had a different model in that it was a straight fee based on the room that you were at. They wouldn’t charge for your level of care and, in principle, that was a really good thing. They said, “It doesn’t matter your level of care. We're gonna take care of your needs.” I liked the staff and the facility. The rooms were a bit small. I thought the employees there worked well as a team together. I liked that it was one story and that they had memory care in one corner of the building.

My loved ones were at Legacy at Crystal Falls' memory car, which was secured and had more staff per resident. The staff was absolutely exceptional. They went out of their way to meet our needs. In fact, they went beyond expectations trying to meet our needs, so they were absolutely outstanding. They're willing to meet their clients at any level. They had very personalized care and an extremely attentive staff.

The Legacy at Crystal Falls was a very clean, beautiful place. I was impressed by it. The staff was very friendly and very helpful.

Legacy is a pretty new, nice place. I love the fact that it’s full of light and built around patios. The staff is very good, and I’m very happy to have found it.

My mother is in Legacy at Crystal Falls. She has round-the-clock care, and it's been pretty good so far. She has been there about three months now. They're very attentive, and she enjoys it. It's a brand new facility, so everything is very clean and new. She has a two-room suite that has a living room and a bedroom. She is in a wheelchair and all the bathrooms are very large. She can maneuver, and they have a roll-in shower. They have a gym, on-site chef, activities, different communal living areas where people can play cards and watch TV. They have outings, they go shopping and to doctor's appointments. They have a nurse that comes in once a week to check on her and there's someone there 24 hours a day. She has an emergency call button in her room, and they're very prompt at responding to her. The food is very good. They have a chef that cooks fresh every day. She can also request meals in her room if she's not feeling like coming down to the dining area. They have a very nice dining room area that can hold at least 50 people and then they have a private dining room if she wants to have family in a private dinner. She can request things if she wants something in particular or something that's not on the menu for the day. It's really good, and she's very happy there.