Parkwood Healthcare

We had lunch at Parkwood Healthcare, and they were very welcoming. The admissions director was very good -- the best one that we talked to -- and I really liked her a lot. I like the apartments, the facility, and that they have different types of care. Very pretty area where it’s located. They had planned activities like card playing, and it was of decent value.

My friend was able to get into Parkwood Healthcare Community with Medicare. It’s mainly the staff that makes it wonderful. They are right there when she needs them; all she has to do is push her button. They’re very busy, but they have so many people working there that they can cover everyone. She has therapy every day, which is wonderful because she needs it desperately. The rooms are very clean, and she has a TV in her one-room suite; someone is in another room, and they use the same bathroom. She’s able to see outside and enjoys looking outside. I’ve talked to her about the food, and she says it is wonderful. The admissions director was wonderful; my friend was at a rehab facility at that time and she saved my friend a room in a suite.

Parkwood didn’t fit our needs, but the staff was straightforward and addressed all our concerns. They had music, games, and exercises as part of their activities.

Parkwood is an older assisted living facility. Even though it's old, it's very established. It had very high accolades from both people that have had their parents there and from a friend who is a doctor that runs a hospice company. So it was from a variety of sources that I derived these recommendations. The facility also has a nursing and rehab wing to it. I would recommend them. When my sister and I visited it, we were most impressed with the hands-on staff and its realistic price for the services given. Also the office staff and their head nurse were extremely helpful, cooperative and very patient with us. They worked very well with us and that's what impressed me the most. I didn't see any problem with the actual care part, but then again, we weren't there for a lengthy period of time. As for the facility, they really need to do some updating, e.g., putting on new carpets. Their laundry facilities were definitely very dated and small. We did see their rooms. They're older and a little bit worn-looking, but they were clean. They were more like studio-sized rooms. They did have a few bigger rooms but they're a little out of our price range so we didn't bother to look at them.

My mother with AD had rehab at Parkwood after partial hip replacement surgery. She was able to stay in the rehab wing but they do offer an Alzheimer's wing as well. I was very impressed and very pleased with the nursing/aid staff. The management seemed to have a passion for taking care of the elderly and showed me what all they were doing and continuing to do in order to take care of the residents. They took very good care of my mom while in rehab and in fact we took advantage of her stay and took a mini vacation knowing she was well taken care of so when we returned we were able to bring her back home. They were very organized in giving out their meds and anything extra meds that were needed. The aides were very patient with the residents even when you saw the residents get angry with them for the normal reasons that AD and dementia presents ( several had AD as well as it was apparent) They were prompt to come to her when she called ( tho she never remembered). I only wish they provided respite care as well as I would definitely place here there for a day or two at a time to get some rest from taking care of her. I would highly recommend them.