Westminster

Not good at keeping their word,stuck up environment,very disrespectful.

my mother is very unhappy here. Nearly everyone uses a walker or a cane, the dining room has an old fashioned outdated menu (she loves Thai food and sushi, they won't serve that). The activities are all planned for really feeble people and she is still active. Management patronizes her and then ignores her when ever she asks for something more current, like wifi. But she really likes the staff.

I visited Westminster Manor. What I like about the place is that it's a buy-in and your heirs receive back a percentage of what you have invested in the community. Also, about half of my friends live there so that's good, but everybody thinks it's extremely expensive and I can live there just as cheaply as I can live here in my house. As a matter of fact, I can live cheaper because they pay all the utilities, and provide covered secure parking, housekeeping services, and medical services if you need them. They have an Alzheimer's facility, skilled nursing as well as assisted living and regular apartments. They offer a continuum of care and are one of only three in Texas. There are seven different apartments, ranging from studio apartments up to 3-4-bedrooms. Everytime somebody moves out, they renovate. There are two brand-new buildings, and it is definitely an upscale place. They have a chef and dining areas, one is bistro-style and the other is cafeteria-style, but there are tablecloths with cloth underneath, China, crystal, the whole bit. It's better than most hotels I have been in. There's an an activities director there and there's so much to do that many of my friends who have moved there have droppedinto the lecture and similar programs at the University of Texas which are also exceptional. The people there are not ones you're going to meet on the streets, like college presidents, lawyers, doctors, school teachers, and diplomats. The staff is extremely well trained, courteous, and personable that you can hardly get anything any better, and certainly a cut above any hotel I have been in or hospital.

We’ve been to Westminster twice. Heather was the one who took us around and also came over to our home. The only problem we had was they wanted too much financial information. They wanted our bank accounts or value of our property, and we don’t want to give that out to anybody. The tour was fine. Heather was wonderful, and everything was beautiful. Their two-bedroom had marble and everything; it was absolutely gorgeous. We had a friend who lived next door who went there, which is why we wanted to go there, but they just want too much information.

I have lived at Westminster for over a year now. I am a planner, and I was drawn to Westminster because of its long term care and its central location convenient to downtown. I love the dance and Pilates classes here. I also look forward to visits from family, and I feel privileged that they are able to enjoy the best parts of my life at Westminster.

I have been living at Westminster Manor for four years. The staff are all very good and take good care of us. They do send someone to clean the room once a week. The food is all right, and they try to keep us busy with different activities. They have an inside movie place, and we are having a movie tonight.

Westminster Manor is an extremely nice place to retire, that is if you can afford to live there. I costs quite a bit, but if you can afford it, it is definitely worth at least a visit. It seems more like a four star hotel than a retirement home. The apartments are spacious and well decorated and furnished. I was extremely pleased with the staff that worked there. They were very kind and polite to me, and I have been receiving nothing put positive info about them from my father. The location is great, it is in a good part of town that is very close to my church and my home, and I never have to worry about my father when he is there. The meals there are great, and I have found myself visiting my father more and more because I know there is also a great dinner involved. There is a great courtyard that is sort of small, but a great place for seniors to sit and enjoy the outdoors while in a controlled and safe environment. If you can afford it, I would definitely take a visit and get your name put on the waiting list as soon as possible because they are always full and the waiting list is longer that any in the state.

The living facility with apartments is wonderful. Happy community of residents. The health care center, though, is horrible! Caretakers are below average for the industry, excuses are constantly given as to why your loved one is getting worse, is not bathed properly, is not being given correct doses of medicines, etc. etc. After our personal experience, I would never wish this health care facility on my worst enemy! Beware,,,,,,the fancy presentation about excellent longterm care is VERY deceptive. Caregivers prefer to ignore patients and their families until a crisis is discovered and then reported to management. Then more excuses are given to cover their obvious mistakes and horrible care of your loved one.Beware.