Newport Health and Rehabilitation Center
135 Generation Drive, Newport, TN 37821
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Reviews of Newport Health and Rehabilitation Center in Newport, Tennessee
2.92
(14 reviews)
Facility
3.9
Staff
3.7
Food
3.0
Activities
3.9
Value
3.6
weryrth
2
|
August 17, 2022
For the most part, the staff was friendly. The downside was the food. In the 10 days I was there I NEVER got a meal that was warm. Every meal was cold. The good part was the PT with Blackburn and English. They are the best and took every interest in your care. Thanks to both of you.
LinCha
5
|
February 26, 2022
This facility has come a long way from where it has been. Staff were very attentive to answer my questions regarding my mom and her care. Nurses were great and super caring. Mom went home after therapy and has done so well. Therapists were very good as well to really strive for our discharge goals! I highly recommend this facility and so does mom. The only bad thing I can say is sometimes they were delayed in answering the phones after hours but mom had her cell phone.
Provider Response
LoveThyself
1
|
September 19, 2021
I was very shocked when I visited my family member. The smell of urine hits you as soon as you open the door. I was shocked at how run down the facility is. The room has a tiny box style TV that is hard for my loved one to see. I can see they are understaffed, but when you call to inquire about your loved one, you shouldn't feel as if you are a bother. We have genuine concerns regarding their health. The evening shift employees are much more informative and they take a moment to answer questions. I do not like the non-existent phones in patient rooms. This facility needs to step up the cleanliness factor and the level of care the patients need.
Provider Response
Carl K. Miller
1
|
July 8, 2019
I wouldn't recommend this facility to anyone. Staff is rude, place is understaffed, and the people that run it are incompetent. When we inquired about removing my mother who was there for post operative therapy we were threatened by the social worker. They want to keep here for the full time that was approved regardless if she is capable of going home or not. We had to stay up there most nights because they wouldn't even respond when you hit the light on most occasion . One CNA even told us "we only get paid $8.00 an hour, we dont get paid enough to do this". They are only worried about 1 thing, making money.
Provider Response
Lady in heels
5
|
May 30, 2019
The room was large ...could bring my own personal things making it comfortable for me. The staff was there helping to take care of me and all my needs, best way they could.. The food was well prepared..so good..
Provider Response
spivy88
5
|
May 26, 2019
Newport Health and rehabilitation is a great place. Wonderful staff, attentive to patient needs, great activities and the warmest of care. We wouldn't recommend another place. Keep up the good work.
Provider Response
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About Newport Health and Rehabilitation Center in Newport, Tennessee
Newport Health and Rehabilitation Center is a Senior Living provider in Newport, Tennessee that offers residents Nursing Homes services. Contact Newport Health and Rehabilitation Center for more details on services and rates.
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