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Cascades Verdae

10 Fountainview Terrace, Greenville, SC 29607

(800) 558-0653 (Call a Family Advisor)

4.37

(48 reviews)

Offers Memory Care, Independent Living, Assisted Living, and Continuing Care Communities
Top rated on Caring.com

2016

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Reviews of Cascades Verdae in Greenville, South Carolina

4.37

(48 reviews)

  • Facility

    4.9

  • Staff

    4.8

  • Food

    4.8

  • Activities

    5.0

  • Value

    4.5

Top rated on Caring.com

2016

Leedom

3

July 11, 2023

I am/was a resident of this facility

The rooms are very lovely, asd is the staff and the food is wonderful. Activities galore. However, the cost is very, very high.. There is a very expensive upfront buy-in which will cover assisted living if you need it. However, the monthly cost is over 4000 dollars for a single person , with a less then desirable view, and a smaller apartment. If you choose to leave, You must wait to get your buy-in back for an extended period of time 6-18 months. In addition you need to give them 6 months notice to leave. I found it more cost effective for me to purchase a home and if needed to hire help, They have a great sales pitch. They increased their prices by 8.5 % last year and I am told by the residents that that % increase is normal since an for profit company purchase the Cascades. during a town hall meeting,the question was raised regarding the steep increase in price and the overall answer was there are other places for you to live. So tip toe with caution. If you ave very wealthy, you will be fine.

Reviewer RC#0204a

4

February 9, 2023

I am a friend or relative of a current/past resident

We've had a good experience with Cascades Verdae. I think they have lots of very nice environments and lots of activities available. Mom's apartment in the independent living was very nice. The staff are pretty well trained in COVID. They've had a hard time keeping staff levels up, but they've done a good job. The dining area is also very nice. They have bridge games, a movie theater, a pool, a hair salon, a gym, a health and wellness program, and field trips. The outdoor spaces are well done. They've got a nature path and a community garden. So, they have a big green space, and there's different places you can get outside and talk. They have some outside festivals and dinners, too.

Georgia Pearl

5

September 9, 2022

I am/was a resident of this facility

When I realized the time had come that I needed more personal assistance, security, companionship and less dependence on my family, we investigated senior living communities available. When my family and I visited the Cascades-Verdae Greenville SC , we knew we had found the right place for me to have a home that offered everything that I valued. I have a lovely, roomy apartment in a park-like setting with big trees, flowers, shrubs, fountains, paved walking path, and inviting benches for resting and visiting. New friends are made easily. Delicious, nutritious meals are served at tables in a sociable setting with friends. Activities include popular games, nearby excursions, wellness activities, recent movies in a theatre, celebration of special events, clubs of your choice, informative programs, shopping trips and much more. Believe me, it is similar to being on a cruise, except you are not traveling. The staff feels like family. They are caring, involved with your interests, fulfill your needs and most of all want residents to be comfortable, at peace and happy. I have lived at Cascades-Verdae since March 2022 and feel blessed.

Norma

5

September 23, 2021

I am/was a resident of this facility

I've lived in Cascades Verdae, and it was very good. I was happy there; the only reason I left was because it's too far from my son's place. I would recommend them. It was a very excellent place to live. The staff members were courteous and efficient. They had a regular fitness program, a complete workout place, and a swimming pool. It was a warm, saltwater pool, and it was for anyone who wanted to maintain their fitness. They had exercise programs with music playing to keep your beat. It was excellent, other than I want to be close to my family. The value for the money is completely adequate.

Virginia

4

June 19, 2021

I visited this facility

The lady who took us on the tour at Cascades Verdae was very nice. Her name was Jenny. We were there for about two hours, and she showed us everything. The facility was wonderful. There's a living area, a small dining area, a swimming pool, an equipment room for exercise, a pub, a café, and the main dining room. The apartment we saw was a two-bedroom. It has a kitchen in it, and they were designed more like a hotel. Everybody was wearing their masks, and everything was very clean. The problem was they had a five-year waiting list to get one of the cottages, and we really don't want to wait five years to move into a place. We wanted an independent home where you can age in place and go from the independent home into the nursing home if you need. We can't keep our puppy dog in Cascades Verdae either.

David

4

June 5, 2021

I visited this facility

Cascades Verdae was very fancy, and it looked to be very, very high end. Some of the residents I noticed looked like they were very wealthy; they catered to a wealthy clientele. We were given an overview of the whole facility, and they showed us a lot of the amenities that they offer. The value for the price was pretty much all inclusive except for cell-phone coverage, but every other utility was taken care of in the building, and maintenance was all taken care of. They didn't have cottages, and the parking lot was not covered parking. The apartments looked well built, with very good construction and details, and the campus was beautiful. They have a common room for activities, a movie theater, an indoor heated pool, an exercise room, and restaurant-style dining with a food allowance. The staff who showed us around was very helpful, very informative, very outgoing, and willing to help our needs. Meeting our needs seemed to be more important than making the sale, and I appreciated that a lot. She was very informative as far as telling us about some other communities in the area that might be a better fit for us. I appreciated that a lot. Even though we went there for a basic overview, she provided us more information to help us meet our needs than to meet the company's needs.

J.Bauer

5

August 23, 2020

I am/was a resident of this facility

I have lived in a villa since March 2018 and have never regretted my move. Cascades is a wonderful place to live with all it's beauty and interesting residents and caring staff. I quickly felt right at home!! Life has certainly changed in our community since the pandemic. However, the staff has worked very hard to establish the protocol that keeps us safe. The staff also provides us with many activities--with social distancing, of course, --to keep us active!! I feel so very blessed to live here!!!

Bill Malouche

5

August 23, 2020

I am/was a resident of this facility

I tell people who ask me where I live, I tell them I live on a cruise ship in dry dock. It's even better than a cruise. The staff is friendly and very helpful. I use the amenities and take advantage of many things they offer. Living here for the past 6 years has been a great experience.

Earl of Verdae

5

August 12, 2020

I am/was a resident of this facility

In our early seventies my wife and I systematically explored the southeast USA touring and inspecting close to 20 CCRC's. Our parents before us had done the same for themselves and we watched them enjoy this lifestyle thoroughly. We settled on two favorites: one in Greenville, SC and one in Jacksoville, FL. We finally chose Cascades Verdae because it was such a beautiful "high-end" community, located in the middle of nice shopping, grocery stores, medical office parks, good churches, and so convenient to our needs. Another big deciding factor was proximity to our children and grandchildren. This is our twelfth year as residents and we have made many friends, are so impressed with the wealth of fun activities, and love our friendly, responsive Cascades staff.

mariemarlow

5

August 8, 2020

I am/was a resident of this facility

Food staff and wellness program are great,

ruudvel

5

August 6, 2020

I am/was a resident of this facility

Aleksandra does a fantastic job to in leading our outside exercises every morning; now down to twice a week after the careful opening of inside activities. We also must give the same rating of "exceed expectations" to Ed Smith

Reviewer062020

5

July 7, 2020

I visited this facility

Cascades Verdae was very nice. They had about all that you could want. They had an indoor pool, an exercise room, and a library. The staff was very nice. We stayed there for two nights, and the food was very good. We saw people in the gym riding stationary bikes, walking on the treadmill, and swimming.

V.B.

4

December 16, 2019

I am a friend or relative of a current/past resident

My father moved into the Cascades Verdae. It's nice, the staff is competent and caring, and the apartments are spacious, very nice, and the best of everything we've seen. The food is very good, and the dining room is lovely. It seems to be full of vibrancy and good energy. They have a full calendar of events and activities, as well as fitness.

cawader

5

December 3, 2019

I am/was a resident of this facility

Living at Cascades has been a great experience. The food is great especially because you don't have to cook it! After participating in the PT program, my life has improved. They are very friendly and capable of helping the other residents and those who need it. I have seen positive change from participating in.

rmeemeraldis

5

December 3, 2019

I am/was a resident of this facility

Jenny Joyce did a great job of introducing us to the process! We toured a cottage and then decided on an apartment. Rusty did an amazing job getting us moved in seamlessly. The transition from a house to an apartment was not as difficult as we anticipated. Ed does an amazing job, provides a variety of activities. We are able to interact with other residents well, the new member dinner was a great first interaction. The food has met our expectations. The overall experience has exceeded our expectations!!

mja45c

5

December 3, 2019

I am/was a resident of this facility

Moving from New Jersey I needed a place in South Carolina to be my new home. I'm so grateful to my daughter and granddaughter for finding Cascades. It is a beautiful place where their employees in every department do all they can to please you. I've felt blessed to live here with so many interesting people for the last five-plus years.

Maryjo

4

May 25, 2018

I visited this facility

The Cascades Verdae was really nice. We loved the lady who taught us all about it. She sent us to the dining room and we had a lovely lunch, but we were dying to talk to some couples who lived there. One lady invited us to come up to their room -- which is three bedrooms -- and I wanted very much to visit a furnished apartment, but we never got to go there. Our guide showed us an empty apartment and it got too late for us to go and visit the lady that invited us. We were very disappointed. We didn't get to sit with the people who lived there and talk to them. Other than that, it was a beautiful place. It was lovely. They have nurse practitioners 24 hours a day and they have access to the hospital very quickly.

Provider Response

Hi, Maryjo – Thank you for taking the time out to review Cascades Verdae and for all of the positive feedback! Our Lifestyle Advisors are there to help and during the first visit to our community, learning about our lifestyle, touring the community and meeting our Members is always encouraged! We’d like to welcome you back to have a meal with some of our Members and to view a furnished villa apartment or cottage home. Our community really is that.. a community. It’s a place where our Members who are at a similar place in life can meet new friends, enjoy a dining experience, try out a new wellness class and participate in one of our social activites.. all on your own schedule! We’d love to have you back, please feel free to reach out to us.

Manage123

1

November 20, 2017

I am a friend or relative of a current/past resident

Had a family member here for Rehab. Senior care. The meds were wrong every single day. Had to babysit the nurse staff. NO PROCESS FLOW FROM shift to shift. Management did not address problems, just band-aided it. Food bad. Press a button, no one comes. If this is where you go when you go into your senior years, and this is considered a "good one", GOD help us all. I believe if you see elderly abuse or neglect, you should report to local and HHS.

Provider Response

Hello, Manage123 – We’re sad to hear that your experience was not consistent with the quality of care we provide at Cascades Verdae. Our Members are our first priority, always. We cannot comment via review pertaining to a certain Member situation due to HIPAA laws. However, we’d like to address some of the concerns which you’ve had in your review. Our staff members at Cascades Verdae have processes and software in place for shift-to-shift changes to ensure each Member is receiving correction medication and it’s delivered as ordered. These processes ensure that our Members are receiving their correct medications from our staff. At Cascades, our Resident Councils discuss the satisfaction of the food each month with our Executive Leadership Team. Additionally, after each meal our Members are offered comment cards to review their experience and we use them as a quality improvement tool to track and handle our dining in order to improve our meals. We invite you to utilize those if you are dissatisfied with a meal. At our community, our average response time to a button push is 4 minutes. We understand when you have a need, 4 minutes can feel like a long time and we are continually working to improve our response time through our daily Performance Improvement Plan team. Call lights can only be reset by a staff member entering the room and resetting, our system does not allow reset at the nurse’s station or a remote location. We encourage you to reach out to our Director of Nursing, Healthcare Administrator, or Executive Director if you would like to discuss any of these matters further. Thank You.

sgarrett of charlotte, nc

5

August 23, 2017

I visited this facility

My husband and I had a wonderful tour with Jenny J. She answered all of our questions and was delightful in her approach to introducing this delightful property. It is now on the top of our list for a continuing care retirement community.

Provider Response

Hi, sgarrett – Thank you for taking the time to review Cascades Verdae and award our community 5-Stars! We’re so glad to hear that you enjoyed your visit to Cascades and meeting with our Lifestyle Advisor, Jenny – she’s a pleasure to have at our community! As you navigate your way to the perfect retirement, please feel free to reach out to Jenny for any questions. We’re looking forward to seeing you back at The Cascades soon! Thank You!

Tuesdays Child

5

December 8, 2016

I am/was a resident of this facility

I live at the Cascades, and it is luxurious. They seemed to be fully staffed, and the rooms were very spacious and very lovely. We have an 8-ft ceiling, it's like a very well-constructed home, and I have a balcony. We have a wellness program that include exercise and water exercise, we have parties once a week, people play bridge, and we have happy hour twice a week. However, they're getting to the point where they're pricing themselves out of the market.

Gene26

5

February 16, 2016

I visited this facility

We like Cascades Verdae very much. It was very well done. The staff who showed us around were very pleasant.

Charles W. Gre

5

October 30, 2015

I am/was a resident of this facility

I have been in 5 facilities and this is by far the best. Good food and really nice employees.

Provider Response

Thank you for your response. We are glad you had a nice visit and look forward to seeing you again soon. Our entire staff works diligently to make sure Cascades Verdae is Greenville's Premiere Retirement Community including our dining experience and all aspects of the Weller Life. Thank you so much for recognizing our efforts to provide that quality to our community members. Please let us know if you have any questions or comments and we look forward to seeing you again soon.

Anonymous117510850

5

September 30, 2015

I am/was a resident of this facility

I think the "gang" here are doing a Great Job!!

Lib1

5

July 31, 2015

I am/was a resident of this facility

I live in Cascades Verdae and I think that they are doing a good job!

Caring110943150

4

May 16, 2015

I am a current client of this provider

I like this place!

Dolores England

5

May 14, 2015

I am a current client of this provider

They gave us very good care.

Mary Love Jones

5

April 17, 2015

I am a current client of this provider

I like living at Cascades. I think that everyone is eager to keep us entertained and busy with things to do. Ed keeps us entertained and Sheila and others take care of getting your interested in other things. I'm looking forward to my stay here.

anonymous 54

2

February 18, 2015

I visited this facility

I had a parent in rehab care. My folks did not want to complain but heard following from them: dirty bathroom- not cleaned regularly (witnessed), did not change sheets in a week, care givers friendly but loud outside rooms, food poor. No therapy on weekends and therapists do not follow schedule. Parents unimpressed with care, will not be recommending and will seek alternate care if needed. Gorgeous facility. Hopefully, Cascades will follow up to remedy their lack of overseeing details to make it the premiere facility they advertise.

Provider Response

At Cascades Verdae, we take concerns regarding our members, employees and community very seriously. Our number one goal every day is to provide excellent care in a stimulating and caring environment. Both our Healthcare Administrator and Executive Director have been made aware of your concerns and will take the necessary actions to respond accordingly. We appreciate you taking the time to address your concerns with a member of our community.

loussar

4

January 24, 2015

I am/was a resident of this facility

My wife and I moved to Cascades Verdae in May 2013, and have loved living here since then. We had checked out several other similar facilities, but had no trouble on deciding on it. Every other place had similar programs and activities, but the thing that really sold us was the cleanliness of the property, and the beautifully decorated homes, apartments and dining areas. The apartment hallways were wide, well lit, and clean. Secondly we liked the food plan where we were able to carry forward indefinitely any unused portion of our food allowance. The trail around the perimeter, which we make use of daily, makes us feel that we are never too far away from nature. Its proximity to I-85 was a slight concern in the beginning, but we are not at all bothered by the noise from it. In fact, after having lived in the country for several years, it was great to have shops so conveniently located. On a nice day we can actually walk to Target and Home Depot less than a mile away. The only negative is that, due to its popularity, management is expanding the residential facilities rather rapidly, without paying enough attention to enlarging the common facilities such as parking space and the size of the ballroom, which is also used as the auditorium.

Provider Response

Thank you for taking the time to leave a review. We are happy that you have enjoyed living at Cascades with your wife and partaken in many of our events and amenities. If you have not already, we encourage you to voice your concerns about community enlargement with our Executive Director.

18 Holes of Golf

5

January 23, 2015

I am/was a resident of this facility

I have a sister that lives in Greenville and my mother was in a CCRC in Marietta, Ga. We moved her to the rehab here. When she got out of rehab, we moved her to assisted living. I have been her caregiver and decided it was best I follow a month later. I moved here in May 2011. The deciding factor was that my sister had researched the Cascades for her husband's father and had done all the research and knew all the people. Ultimately it was being close to my mother and sister that brought me to Cascades. I enjoy the Wellness Program which includes land and water activities. I am into land activities which include Aerobics, Zumba, Chair Core, Strong Legs and CLIMB. The Wellness Director has a program for every part of the body. Normally I get up at 7 am and have a continental breakfast in the Bistro. I then do my wellness activities in the morning. After lunch I may play bridge or rumikub. We may have an excursion to a activity away from the Cascades. Transportation is key it allows us freedom to explore Greenville. We also able to be part of the Greenville Community such as Little Theater, The Peace Center, and other local cultural events. Once a month we enjoy trying new local restaurants. I love the place. In fact, I termed the Cascades as a resort in alumni directory. When making the decision on where to retire, explore your options. But most importantly, don't wait until health considerations become the deciding factor. Move when you can still enjoy the amenities and be active. The main thing here is interacting with people. And the people here by and large are very, very friendly.

Tuesdays Child

5

January 23, 2015

I am/was a resident of this facility

Location was the biggest attraction with family in town. We looked at another retirement community. It was too far out of town, did not have on-site wellness, and did not have a pool. They did have continued learning through Furman University. We drive ourselves and participate in Furman's OLLI program now once a week. Cascades was more affordable. Comparable places in California where we also have family were almost double the price. We like the quality of interaction with the Lifestyle Advisors. They were very patient and helped accommodate our considerations. They waited for us to sell our house. We did not feel a lot of pressure. We had a number of modifications that we wanted done with the apartment and they helped facilitate such as shelving in the closet. They have found a way to do anything we ask for. They are very responsive. They allowed our daughter-in-law to decorate the apartment. We moved across country without furniture and walked into a turn-key villa. We liked location in Greenville. It is not in the middle of downtown which would have made getting around difficult but it is within 10 minutes of downtown. Minor medical care is right across the street. Any shopping you could want is nearby. We do it all. Monday I play party bridge. Tuesday we go to Furman all day. Wednesday we play Gin Rummy, Thursday we discuss current events and attend technology classes. I do wellness. You have easy access to the Peace Center- they drive us. We belong to the foreign film club and book club. The quality of the people who are here is very attractive. We made a lot of friends really quickly. We don't travel as much- there isn't as much incentive. We were gone for 3 weeks and couldn't wait to get back. It would be hard to think of some very negative stuff. What is not to like? One of the most important thing about the communities is the dining. Making a move into a facility that offers independent living and other care services is an easy thing to do. The US is full of them. Finding the place is not the problem. Making the decision of when to go is the problem. Everybody agrees they did it too late. We probably should have done this 5 years ago. Nobody can make that decision for you. A lot of people come when they can no longer take care of the house.

J Boothby

5

January 23, 2015

I am/was a resident of this facility

I liked the Cascades because it was beautiful and close to all the amenities. It was also close to our family. I had heard so many good things about it. We started looking at different homes. We fell in love with Cascades. We didn't move in right away. We took a long time to decide to move in. We kept coming back because we were invited to special things out here including dinners and special occasions. After 6 years, we finally decided to move in here. The ultimate deciding factor was that we decided it was time to figure out how we wanted to spend our later years. The Cascades was close to our children, friends and our community. My favorite amenity is the wellness. Since I have just had major surgery, I have been involved with the rehabilitation, which I found to be great. I haven't gotten to get involved with a lot of the wellness and machines, but I am looking forward to getting involved full time. We like that there is always something to do- whether it is a movie, concert, trip, etc. When you travel, you know that your home will be safely waiting for you. My life has changed because we are here and happy and everything is really done for us. It is almost like being on vacation all the time.

Provider Response

We appreciate you taking the time to leave a review. We are glad that you enjoy your lifestyle here at Cascades with wellness, events and activities. Thank you for sharing a little of your experience with rehabilitation. We are so happy that we were able to provide you with on-site rehab and help you get back to your independent life.

Charlie 104

4

January 23, 2015

I am/was a resident of this facility

We spent six years thinking about going into a retirement community. We had lived for 31 years at our previous home. We came for 6 years of Lunch and Learns and then decided 14 months ago to make the move to Cascades. About 6 or 7 years prior to moving we decided we liked Cascades better than a local competitor. We came to these Lunch and Learns for 6 years and then decided it was time. We decided this was the best in town as far as a retirement community and came on in. I like the wellness area. I like the great instructions that analyze your total health and give you a program that works for you. You can workout as much or as little as you like. We enjoy the ballroom and all that goes on there. There are many events and concerts. We thought the cost was fair with all that goes on here. In fact with everything here, we get more value than expected. We have made a lot of friends. We have been here 14 months and are slowly getting into more activities. The people who work here are good people and talented. The dining has good chefs.

Provider Response

Thank you for taking the time to write a review. We love hearing your candid feedback. We are excited that you are enjoying many of our events and wellness programming. Let us know if we can be of any more assistance.

Greenville Cinderella

5

January 23, 2015

I am/was a resident of this facility

My husband and I came to The Cascades partly due to his health issues which forced us to leave our 2-story colonial house in the New York suburbs. We have a son and family who live in this area and we came to look at a community which would be accessible to my husband in a wheelchair and offer activities and a nice lifestyle. We found the Cascades to be more than perfect in fitting those criteria. We have enjoyed meeting the various people- interesting, friendly, outstanding new friends. There are many activities, I like to think something for all interests. One can be busy all day everyday if one chooses to do so. I participate in the wellness program, the chorus, a couple of resident committees, and the many social events. I enjoy the concerts which are brought in here on a regular basis, movies in our own theater, and adventures outside organized by the Cascades staff such as hikes and visits to museums. The support from the new friends here is outstanding.

Ernestine Elizabeth

4

January 23, 2015

I am/was a resident of this facility

Time was running out for us. Friends said come see ,come see and we did. It is a beautiful place and wonderful town of Greenville. We love the fact that our son is so close by. They are friendly, friendly people. The staff is always so accommodating. For my husband, Cascades was a new life. He became involved and I don’t think he is ever going to quit. We both love the setting, the wellness program, the trail,and the activities such as the chorus, bridge, and the various musical programs brought in for entertainment. We also feel the need to reach out to others who are less fortunate than we are. So thank you Cascades.

CVWonderWoman

5

January 23, 2015

I am/was a resident of this facility

My granddaughter introduced me to this community 3 years ago when I was visiting from Va. The activities, the people, the ambiance and everything, just seemed to click. My daughter’s family lived here at the time. Unfortunately they have moved to France. This forced me to get involved immediately as this would be my lifestyle. As a result, I have thoroughly enjoyed my almost 6 months here. My fellow residents are extremely friendly and helpful. The activities are varied and most anything you like to do is available. There are many social events which help us to get involved with other people and make friends. The activities are cultural and educational as well as the physical activities to keep you going.

Sharon90333150

5

August 13, 2014

I visited this facility

My parents will be moving to the Cascades Verdae at the end of the month. We were able to tour the whole facility and it's very clean and nice. The food was good. Everything was really topnotch. They do have activities that I know my parents will be very happy with.

Joan90670650

5

July 31, 2014

I visited this facility

Cascades was a very outstanding community. It was very, very nice. Their setup was a little different than the other facility but it was excellent. They were a little more reserved, a little more laidback than the other facility, but it was very elegant and the food was very good. Everything was up to the same standards as the other facility, but it just was not as active and not as upbeat. Their rooms were very spacious. They were very elegantly appointed. Everything was very clean and very nice. With regards to activities, they do a lot of the same things. What I like best about it was that it's elegant.

Caring82033850

5

December 30, 2013

I visited this facility

We give Cascades Verde a 5, but we like the idea of having a long term health insurance and they donÕt have that. The facility is very, very nice. The rooms are beautiful.

Max6

5

December 24, 2013

I am a friend or relative of a resident

My Mother is currently at the Cascades facility in rehab recoverning from pnumonia. I have nothing put positive remarks and praise for all the physical therapist, nurses, etc. They strive to go above and beyond their job requirements to make sure my Mother is comfortable and to get the assistance see needs. I would certainly recommend this facility to anyone whom is concerned about their loved ones well being.

unhappy25

1

February 2, 2013

I visited this facility

The residents are well cared for but still have a few complaints as to why they can't get the service they pay for. Some say they pay a pretty penny to live here and feel like its in vain. The food is iffy, laundry services are ok but could be better. Lack of maintence and upkeep. This place is said to be a family friendly environment but everyone seems to be overworked and very stressed. My grandmother enjoys living there but complains about staff being floated around and her getting someone who doesn't know her from Adam.IF everyone were treated kindly around here and management was more organized then members and staff would enjoy living or working here.

Provider Response

Thank you for your comments. At Cascades Verdae we take concerns like yours very seriously. Our goal is to ensure that our members, their families and our employees are always treated with respect and courtesy. We appreciate you wanting to remain anonymous, however, we do encourage you to reach out to our Executive Director to discuss your concerns further. Your feedback is important to us at Cascades.

williamsonkill

3

November 8, 2012

I visited this facility

I had read the reviews of C.V. before i arrived and was expecting opulence. The grounds are gorgeous and there are so many things to do from the sauna and exercise room to pools and crafts. I was very excited. The price was extraordinarily high but for the atmosphere i figured it would be worth it. As the tour continued i noticed that the patients wouldn't look at me and the nurses were talking more to each other than the patients. I peeked into a patients room and the furnitutre looked newer but the bathroom was dirty. the floor had 'stuff' on it and the trash was full with bloody tissues. overall not the experience i want my Grandfather to have.

Provider Response

Thank you for taking the time to share your feedback. We are sorry to hear that you had a bad experience while touring Cascades Verdae. Our goal is provide a clean and safe living environment for our members, their guest and our employees. The Executive Director for Cascades, would be more than willing to discuss your concerns, however, we understand you wanting to stay anonymous. Again, we appreciate you letting us know your concerns.

acpalmtree

5

November 7, 2012

I am a friend or relative of resident

My mother was a resident at Cascades Verdae for over 2 years. Her journey took her from independent living, to assisted living and finally to skilled nursing where she passed away in August. I was able to spend the last 6 months with my mother on a daily basis and it distresses me to read the previous review. I found the facility to always be clean, the staff attentive and a truly caring atmosphere. I was mothers companion 10 hours a day and never encountered "nasty" smells. Any trash was emptied on a regular basis in our room and any waste was removed immediately after my mothers needs where cared for. My family and I owe the Cascade community which includes staff as well as other residents our gratitude for making my mothers last years very happy and comfortable.

EileenC1

5

September 24, 2012

I visited this facility

We had a very good experience. They were very welcoming, they've greeted us nicely, and they took us around. Cascades Verdae is top of the line. It's a new one, so it look nice, pristine and it was laid out beautifully. It was expensive.

rehab 75

5

September 12, 2012

I am/was a resident of this facility

I spent two weeks in Linville Cts rehabing from knee replacement. This is a high quality operation. Food is good, staff is efficient, facilities are excellent.

Anonymous28

5

July 25, 2012

I am a friend or relative of a resident

My aunt's room in Cascades Verdae is nice and comfortable. Very homey. The walk-in closet is very spacious and it's connected to the bathroom which is convenient. The bathroom is cleaned thoroughly and maintained well. Very clean, and it also has those safety feature grip handle bars that you could use if you're in a wheelchair. The furniture are quite new and very comfortable, and she also has cable television in the living room. The food there is very tasty, you know it's well prepared and you have a lot to choose from in the daily menu. My aunt is really happy living in Cascades, and they have well trained staff and wonderful residents.Oh, and they always have those fun social activities for the residents too. That's what my aunt is looking forward to as well as the everyday health management programs.

lph1987

2

July 11, 2012

I visited this facility

Upon entering The Cascades, this first thing I noticed was the pungent smell. It was like a wave hitting me straight in the face and giving me no room to breathe. While I walked the building I came up the realization that it was not cleaned on a daily basis. I noticed several overflowing trash cans, the bathrooms did not have toilet paper or even soap to wash hands with. The staff is very aloof. They seem as if they are there only for a paycheck but do not care about the residents. I saw the staff often just conversing with each other but never with the patients. It is one of the more expensive places in Greenville to go but the quality of care there does not match the money you pay for it. The residents looked very unkempt. It doesn't look as though the staff spend any time making the patients seem respectable or presentable.

Provider Response

Thank you for your feedback. We take concerns of this nature very seriously at Cascades Verdae. Our goal is to always provide a clean and safe environment for our members, their guests and our employees. In addition, our employees are held to the highest standards and should always handle themselves in a professional manner. Our Executive Director has been notified with your concerns. We understand you wanting to stay anonymous, however, if you would like to speak with someone at our community directly, the Executive Director would be more than willing to discuss your concerns over the phone or in person.

lph1987

2

July 11, 2012

I visited this facility

Upon entering The Cascades, this first thing I noticed was the pungent smell. It was like a wave hitting me straight in the face and giving me no room to breathe. While I walked the building I came up the realization that it was not cleaned on a daily basis. I noticed several overflowing trash cans, the bathrooms did not have toilet paper or even soap to wash hands with. The staff is very aloof. They seem as if they are there only for a paycheck but do not care about the residents. I saw the staff often just conversing with each other but never with the patients. It is one of the more expensive places in Greenville to go but the quality of care there does not match the money you pay for it. The residents looked very unkempt. It doesn't look as though the staff spend any time making the patients seem respectable or presentable.

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Services and Amenities of Cascades Verdae in Greenville, South Carolina

Costs

  • Rent Plus Care Fees
  • Entry Fee

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • 3-bedroom apartments

General

  • Resident Capacity: 386
  • Respite Care
  • Minimum Age: 55

About Cascades Verdae in Greenville, South Carolina

Greenville's Premier Continuing Care Retirement Community

Experience luxury senior living at Cascades Verdae of Greenville, South Carolina. Members of our community enjoy premier accommodations, robust social programming, restaurant-style fine dining, industry-leading care services, and an award-winning wellness program. Most importantly, our community is built for our Members, and everything we do is geared toward helping them live Longer, Healthier, Happier lives.

As a continuing care retirement community, or CCRC, Cascades Verdae takes care of our Members throughout the entire journey of aging. Our living options include Independent Living, Assisted Living, Memory Care and Skilled Nursing. We also offer Short-Term Rehab Services on site. This means that unlike other communities, our Members never have to worry about moving again. They will be taken care of no matter how their needs change.

Our Senior Living Options

Independent Living: Independent Living is designed for seniors who benefit from a maintenance-free lifestyle but need little to no outside assistance. Our Independent Living community offers both cottage homes and villa apartments.

Assisted Living: Assisted Living provides Members assistance with the activities of daily living (ADLs) in an environment geared toward maximizing their independence. Our Members receive personalized care based on their individual needs and goals.

Memory Care: Memory Care offers specialized support for Members with Alzheimer’s and dementia. At our community, every caregiver is a Certified Dementia Practitioner. We focus on helping our Members live a high quality of life and meet them where they’re at both physically and mentally.

Skilled Nursing: Skilled Nursing provides Members with person-centered support from a team of top-tier medical professionals. We offer around-the-clock care and monitoring, as well as uncompromising attention to Member needs, in an elegant environment.

Short-Term Rehab: Short-Term Rehab offers Members extraordinary results in physical therapy, occupational therapy, and speech therapy. Our partnership with Genesis Rehab Services allows us to achieve outcomes that exceed the national average.

Map of Cascades Verdae

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