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Kent Regency Center
660 Commonwealth Avenue, Warwick, RI 02886
Featured Review
Maryellen
4
|
November 21, 2021
My sister is at a nursing facility at Kent Regency Center. She's doing long-term there right now, and she seems to feel comfortable there. She needs some care to be able to take her medications regularly. She is not in the best physical shape, but she is capable of participating in activities and things like that, so she felt comfortable there because of the location, and it is easy access to visit. The care has been very good. The communication has been good, and as long as that continues, we're OK to stay then. The place is clean. The food is basically good. My sister doesn't complain too much, and when she does complain, they're very attentive to the complaints. I just think they're understaffed, and sometimes it can be a little bit trying because they can't maybe get showers as often as they would like to. But that happens everywhere in the medical field right now - the understaffing. All the people that work there have been very nice and very pleasant. No real issues with people. She seems to eat all her meals, but sometimes it's cold or something like that. They do have activities. They have games, bingo, and they have like somebody come around to paint their fingernails. They let them make beads and stuff like that, and she likes to participate. The upkeep is good. The rooms are small. I think the rooms could be bigger because they have roommates, so it is kind of small, but it is pretty much kept up very nice.
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Nursing Homes, Assisted Living
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Nursing Homes
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two bedroom apartment, one bedroom apartment, studio
Starting Price
$4,455/mo
Featured Amenities
Care Types
Nursing Homes, Assisted Living, Independent Living, Memory Care
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About Kent Regency Center in Warwick, Rhode Island
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.To learn more about this providers license and review other available state reports, please visit: Rhode Island Department of Health Licensee Lists
Reviews of Kent Regency Center in Warwick, Rhode Island
2.0
(9 reviews)
Facility
2.3
Staff
2.3
Food
1.8
Activities
1.5
Value
1.3
Linda
1
|
May 21, 2025
This place is disheartening. There is equipment and stuff cluttered everywhere, the facility itself is not well maintained or clean, the rooms are crowded and out of date, the beds are AWFUL and look like they are from the 1920s and my family’s members bed didn’t even function correctly. Most of all is every time I have visited, my family member is in soiled clothes/dirty pull-up and looks like they have been sitting in it for hours. Not to mention they are complaining about staff not attending to them/food being served cold/going without water for hours. I’m getting my family out of here and I highly suggest you do not put a loved one in here.
Provider Response
Walter S
1
|
February 23, 2025
I was here for roughly 2 weeks for pain management and physical therapy after surgery. The nurses would refuse to give me my doctor prescribed pain medicine in a consistent manner. I was supposed to be taking medication for severe pain every 6 hours alternating with a milder pain killer every 6 hours in between. The nurses would tell me to fight thru the pain, consistently try to get me to take a lower dose and just make me wait hours after the prescribed times. They. Would force me to set an alarm on my phone to wake me to specifically ask for pain medicine or I would not be given it at all, and when I did set an alarm it could still take an hour or more. After a few day I developed soars all over my back and face, not once did a nurse look at them even after asking for help multiple times for the pain and discomfort. I had to hold napkins to my face while attempting to sleep to stop the fluids from cunning down my face. The bathroom facilities were unusable as the commode was far too high in the air so I was forced to use a bed pan. I was told by aids that almost every person they put in that room complaints about it. The food was the worst food I have ever eaten, when I was able to eat it at all. Many times I went without eating simply because it was so bad. Luclky for me my spouse brought me in food or I do not know what I would do. There are some wonderful people working there, but unfortunately there are also many who should not be allowed to work in a kennel. I saw and experienced night workers leaving patients to call for help for hours with no one even coming to check on them, Patients being put on bedpans and left and when they called for help the aid just throwing up her hands and having a fit because the person who put them on the pan had already gone home. There are many workers there at night who are simply cruel, rude and refuse to offer any care to the patients. It is simply not fair to the good people there to have to pick up the slack from the many bad. In a nut shell, I would absolutely refuse to ever go to this facility again.
Provider Response
PrevWoman
1
|
September 15, 2024
My husband was at Kent Regency for about 3 weeks. They had a COVID outbreak, which can happen, but during that time the care was way below par. My husband lost 23 pounds in 3 weeks and apparently it wasn't recorded or told to me. When he left, the next setting discovered a necrosis on his foot as well as an infected blister, neither treated or shown to me. He has was diagnosed with walking pneumonia, which again wasn't picked up by the staff. Finally, he didn't get a shower for 8 days where the protocol there is 2X a week. It was a terrible expereince for him.
Provider Response
jerid41
1
|
May 8, 2024
This place is awful. My dad was there for rehab to help him walk and within three weeks he ended up passing away. They neglected his health care. They would just sit him in a wheelchair and leave him there for the day. He had been released from the hospital for pneumonia and when he got there, they changed the medication he was on and never bothered to have a doctor or nurse practitioner check on him. They didn't give him any medication for a uti until after a week. They never contacted the family about any medical issues. We show and find out he has congestive heart failure (so thankful for the respiratory therapist) and when he couldn't breathe, they fail to notify us that he was on oxygen. We went pulled him out of there and transferred him to Kent County Hospital where he later passed away due to sepsis, blood infection, and pneumonia. He had only gone there just to strengthen his legs and ended up losing his life. Please do not send your loved ones there We would visit every day and question things regarding him, and they would just blow us off by saying he's old and this is what happens with the elderly
Provider Response
Anonymous
1
|
December 15, 2023
If I could rate lower than a one I would . The nurses are rude and condescending. When I asked to speak to someone about my mother's care what appeared to be a nurse from overnights acted if I were bothering her and said they were doing report. I waited about a half hour and asked again and was told they would let the nurse know. After another hour of waiting I got fed up and went looking for the nurse. She somewhat answered my questions but was in a hurry to move on. While I sympathize to how busy it can be in a nursing home there is common human decency and these people seem to be lacking it in spades
Provider Response
red alert
1
|
October 24, 2023
Dirty, understaffed and neglectful to the patients in short term care. My mother lost 10 lbs in her 30 day rehab stay. I visited daily to find her covered in urine, feces and bruises. I have filed a report with the Warwick police department about her clothing being torn. It is currently under investigation. I believe she was a target for abuse because she has Alzheimer's disease. I have since moved her to a safer facility.
Provider Response
Maryellen
4
|
November 21, 2021
My sister is at a nursing facility at Kent Regency Center. She's doing long-term there right now, and she seems to feel comfortable there. She needs some care to be able to take her medications regularly. She is not in the best physical shape, but she is capable of participating in activities and things like that, so she felt comfortable there because of the location, and it is easy access to visit. The care has been very good. The communication has been good, and as long as that continues, we're OK to stay then. The place is clean. The food is basically good. My sister doesn't complain too much, and when she does complain, they're very attentive to the complaints. I just think they're understaffed, and sometimes it can be a little bit trying because they can't maybe get showers as often as they would like to. But that happens everywhere in the medical field right now - the understaffing. All the people that work there have been very nice and very pleasant. No real issues with people. She seems to eat all her meals, but sometimes it's cold or something like that. They do have activities. They have games, bingo, and they have like somebody come around to paint their fingernails. They let them make beads and stuff like that, and she likes to participate. The upkeep is good. The rooms are small. I think the rooms could be bigger because they have roommates, so it is kind of small, but it is pretty much kept up very nice.
Provider Response
Debra
4
|
January 27, 2021
My mom is in Kent Regency for rehab. It's kind of challenging because you can't go in there, so I'm just communicating with them the best that I can. So far, so good, and they got her up now. It's just a challenging time. They get back to you, it's just taking a little time, but they seem very nice, and I think everybody's doing the best that they can. The only thing they have that's different from the other places is it's all one floor, so you can actually go up to the window where your person is, and you can see them in the window and talk to them, which is really nice.
Provider Response
Debra
4
|
September 21, 2018
My mother is in Kent Regency Center because we had a good experience with them. It's a good place, and the staff is good. They have facilities like a hairdresser, a schedule for bingo, and things of that nature. The people are very nice, and when you walk in they greet you. The rooms are also very nice. We're paying through Medicare.
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Services and Amenities of Kent Regency Center in Warwick, Rhode Island
Health Services
- Hospice Care
Resident Information
- Offers Respite Care
Medicare
Health
5.0
Overall
5.0
Quality
5.0
Staff
4.0
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