Providence Place of Pottsville

My mother was a resident for almost 2 years. She was always treated with the utmost respect and received excellent care. ALL staff were like part of our family. During the trying times of covid, my mother received the best of care and support. Administration and nursing departments were easy to deal with and kept us updated on any changes or needs. Friendly atmosphere and clean, tasteful physical structure. Definitely the best place for my mother.

My ex-husband is in Providence Place in Pottsville right now. I was able to get him in there right away and I know a lot of people up there that recommended it. They were very helpful and cordial in taking care of him and meeting his needs. He has a room, it's very well kept. What I like is all the activities that they offer and the food service is outstanding. He gets a list every week of all the activities that go on and there's quite a few of them plus they take the people out in the community.

My experience in this assisted living provider was a very enjoyable one. My fellow teammates and I were greeted into the facility with a grand tour of the building.I saw pretty much everything in their facility. I saw the many common areas for the residents, I saw the dinning areas, I saw the food preparation area, I saw the kitchen, I saw the many rooms, I was even able to tour a residents room, I saw the very beautiful outside area of the facility. I then, With my fellow football teammates, interacted with the many residence with a breakfast. I was able to have a conversation with many of the residents. During these conversations I was told by the residents how they enjoy living there very much and how well they were treated, most of them even said they felt like they were home. My overall thoughts of this facility were how nice and welcoming the employees were and how well the residents and employees interacted with each other.

Most people at the facility seem very nice. I've never had a problem with anyone there and it seems like my grandmother is happy there. She is suffering from moderate Alzheimer's and that is the reason she cannot live at home anymore. The staff there seems capable to take care of someone with Alzheimer's and make her feel that she is still a independent person. One thing about the facility that I feel is a little strange is that someone can walk in at any time and walk right through the facility. I suppose this might be for the residents to feel more free but it seems to me that anyone, no matter good or bad intentions could come in and not get asked why they are there. The same goes for taking my grandmother out for the day. Whenever we take her out, there are no sign-out sheets or anything to let the staff know she is gone. The resident could get into the wrong vehicle or wonder off and I worry that no one would notice. Other than these two concerns the facility is very nice. It is always very clean, the food is good, and the people there take the time to get to know the residents and become friends with them. Overall, I am very happy and relieved that my grandmother lives there instead of her house and that she approves of it.