Asbury Chandler Estate

Jackie

My parents are residents of Asbury Chandler Estate. The girls are good to Mom and Dad. They are friendly and helpful although when it comes to help, my dad fell and had to wait after 20 minutes for people to finally get down to him. Then they just made us move my parents upstairs, which none of us were happy about. They had a little cottage or a little apartment, and they did say it was because their conditions had worsened, and they wanted them upstairs because they would get better care, which I'm not seeing at this point. They just moved them up a couple of weeks ago. My dad's very unhappy because my mom and dad can't be in the same room any longer. They separated them with a walk-through. They brought us in for a meeting, saying we were meeting with the care team to plan out their next year's care. When we got there with our lists, they told us they were moving them upstairs, and we had two days to make that move or 30 days to get my parents out. So we had no choice. Then the price went up quite a bit, and I've already found out they can do whatever they want because they're a private facility, so I don't have a leg to stand on. But when this came through they were making us decide, maybe look elsewhere for them. They have the normal bingo game, nighttime period, and do a lot. The building is nice.

Chris

I went here. Our experience was overall positive. The woman who took us on the tour is not the person who usually does tours. She explained that wasn't her normal job, but I think she did a good job. She was like, "Just any questions, call back." The top floor was the more intensive care. The rooms were tiny. It was just a toilet and sink. There were no bathing facilities in the rooms. There was a very large shower bathing room where staff would assist the residents, which we were not thrilled with. We were there during breakfast and residents were in the cafeteria area. There was a lot of chatter, and they were talking with each other. They seemed very upbeat, which was a positive. The downstairs area was more like apartments or suites. It had a separate bedroom, bathroom, and a large living room flowing into a kitchenette area with exterior doors leading up to a patio outside. Those were very, very nice. People who were living there have been there a while. They're very homey. The suites downstairs were gorgeous and huge. The staff said they have two retired librarians as residents, and they had an amazing little library area. They had a huge activities room and it was very nice. There were a lot of positives there.

Jim

It was very good and had a very fine layout. They offer everything, except for a pool. If you have a cottage and you get sick, they could move you into the assisted care facility. We walked through a two-bedroom cottage with a garage, a living room, a dining area, and a kitchen. I also liked their meal plan. You can pick and choose if you want a meal and you pay separately for it. It was a very nice tour. It was something that we were very interested in, but unfortunately, they have a three-year waiting list.

MamaBear05

My mother lived in a private room at The Chandler Estate for 4 years before she passed away there last fall. The staff were so accommodating to her needs throughout all of the changes in her stay there. They really knew their business inside and out and noticed things that we didn't see when we visited. As a very involved family member I can say that mostly any request I made was met with a smile or an explanation as to why it couldn't (you wouldn't believe how many regulations they have to follow!) The facility felt like home from the minute we walked in the door. Mom's room was a little on the smaller side but she didnt spend much time in there anyway. There were plenty of activities to keep them active. There was always something cooking that smelled delicious in there. Mom really enjoyed the food and her only complaint was that it was kind of repetitive but that is the Pennsylvania Dutch style which the rest of the residents seemed to enjoy. I could not have asked for a better place to keep my mom all those years! I know she passed at "home" in her heart.

Bernie210410

My dad has been here for over a month. It's very clean, very warm, and inviting. It has facilities for independent living and assisted living. Their meals are excellent. Their services and their people are great. They take the residents out to eat every so often and do plenty of activities. They have two dining areas upstairs and apartments downstairs. It is in a wagon wheel shape where they have short hallways coming off the common area. There are other rooms to play cards and to watch TV.

Anna11

It was a very nice place. They were very nice when we looked around over there. A couple of residents were even willing to let visitors take a look at their rooms or their quarters and everything seemed to be very nice and clean. They did have plenty of activities for their residents. As far as our visit went, they were very acceptable especially with the way they were acting and the way people were treating us as visitors. We were impressed with this one.