Viva Senior Living at Harrisburg

MichiganFootball

On July 20, 2023 my dad had a fall. After being hospitalized and inpatient rehab, we felt he needed 30 days in assisted living. This was devastating to us both as my dad is very independent. Melissa jumped in and made the process of having dad placed at Viva so comforting. Anytime, I need anything Melissa and Millie are always there fore me along with the other staff. I cannot say enough about Viva and their staff, they make you feel like family.

Diane

I toured Viva Senior Living at Harrisburg. I liked the layout of the rooms. I looked at a room for two people and I liked the way they were positioned. Even though it was two people, you still had some privacy with the way the bathroom was positioned in between. The staff member was very personable and we had a very nice talk. There was another girl in the room with us. She was on the medical side of it, and she was very knowledgeable and answered all my questions. I felt good after I toured the facility. It felt welcoming. The dining area was very nice. It was laid out very nice that people could talk to each other, or if they didn't want to they could sit by themselves. Everybody was helpful with the people who might have needed help.

Provider Response

Karen

My mother seems very happy in Viva Senior Living at Harrisburg. She likes the staff. She said nice things about them. I'm not too keen on how clean her room is and that probably would be my only issue. I know that they offer a lot of different activities. I just don't know that she participates because she likes to be by herself. I like her room. It's private for her, it's a large room, and she got her own bathroom-type thing. She's in memory care. It's a secure facility. They provide transportation if she needs to go to the doctor and things. There's an outdoor space for them to go.

Provider Response

Susan

Viva Senior Living at Harrisburg was very good. I enjoyed it. The sales manager went above and beyond to try and get my mom there. The rooms were nice. The facility was nice. There was plenty of room for her to walk around. The dining area looked large. They had one activity room that I can remember. I really would give kudos to the salesperson because she took an interest in my mom and was willing to work with me. The only reason we went with the other one is that it's closer to a family member. The dining area looked nice. It was in the hallway, and it was open. They had a few outdoor spaces, one particular for memory care, but they had other areas that were around. They didn't have large grounds.

Kelly

Viva Senior Living at Harrisburg was a very nice community. They were doing some renovations in one section, but the dining room was very nice. The residents were eating when I first went in. The food smelled and looked good. Their rooms are studios. They have transportation. They have a beauty salon. They have lots of activities. I didn't have a lot of interaction with the staff. Those that I did have some conversations with all seemed very nice. I was very impressed. The staff who gave me the tour was very knowledgeable and very helpful, too, because she had gone through having to deal with her mother. She was very helpful in that respect. The staff that I did get to engage with were all very nice and very pleasant. They were all upbeat. It was very nice and very clean.

piaga

Do not go there. There is never enough staff. Patients who need assistance to use the toilet don't get it. They are basically stuck in wet Or soiled underwear all day. Management doesn't care one bit. They overwork the good staff and let the others stand around on their phones. There is no response to communication. This place is horrible!