Manorcare Health Services-carlisle

Caring106783550

Right now my husband is in a nursing home called Manorcare in Carlisle. I didn't have a good experience yesterday at all. The day before, it wasn't a good day for him either because for some reason he fell. I really don't know what happened, but he did fall and slide down. Yesterday was 12 degrees, and they knew ahead of time that my husband had this appointment. They brought him to the appointment with no coat, no shoes, and no hat. You won't even send a child out let alone an adult with COPD and breathing problems, o I was very upset with them. Let us put it this way: they need more help. For people that are just going for rehab, you can't ask for a better place. It was good. I want my husband to be in the long stay for rehab. I feel that just because someone has Alzheimer's, they still need care. They need more attention, and I think that would help them. They offered to put him in the Dementia unit, but I don't want that. I want him with other people. With yesterday's episode, I made the people who run it aware that it could be better.

Tina30

My mother was at ManorCare for three months. I didn't really care for ManorCare at all. They weren't feeding my mother. They were bringing her tray into her room and just leave it sitting there. My mom would be sleeping and not even know the tray was there for her. She was so sick half the time; she couldn't eat herself. I wouldn't recommend ManorCare. My overall experience was bad. They had cockroaches, and my mother had to literally be moved to another room. My mom went there for a bedsore, and her bedsore got even worse. She lost 30 pounds while she was there.

m.l.c

To be honest, this place doesn't deserve a rating. I have only come across one friendly nurse during my visits. One of the women who work there (she was a red head, not sure of the name) was completely vile towards my grandmother. My great aunt is allergic to a certain ingredient in some medicines, that ingredient is listed on her chart in her room. When my grandmother found out that the medication that they have been giving my great aunt contains said ingredient, she went straight to the red-headed woman. As my grandmother explained what my aunt was allergic to, the woman replied with, "Well it wasn't on her chart." Her tone was not kind what-so-ever. The tone she used was snappy, and down right cruel. After hearing that story from my grandmother, when I went in to visit my aunt the next time, I came across the same vile woman. There was an older man pushing his wife in, along with a few EMTs bringing in another patient. Instead of just leaving them to get the door themselves, I kindly held the door open for the both of them. When the woman came out and pressed a button, making the door stay open. After she pressed it, she turned to me and said, "You can let go now." In, again, the same vile, unnecessary tone. My great aunt has been in this Manor Care for a few weeks now, and she is better off going to a hospital! This place is supposed to be a rehab where the patients get better. Well I can assure you, it is not. The place itself is alright, it's the staff I have an issue with.

Jules1995

THe place was very clean and the nursing staff call me about every little detail regarding my mother's care :-) It does appear they could use my nursing staff but what nursing doesn't. SAD but true. My mother is definitely being taken care of and she clean as well

Caring6270

The food was really good at Manorcare. I made a lot of friends with the nursing staff and assistants. They were understaffed though. It was like 1 nurse assistant took care of 12 rooms. There were 6 nurses that supported the floor. They would go on breaks 3 people at a time, leaving the 3 others to cover 30 rooms with probably about 40 people for half an hour. When you needed somebody to help you do something, you had to wait 45 minutes. It got to be frustrating. They also had just 1 nursing assistant who took care of the dining area with 30-40 people in it. I was the only one there who didn't really need help, so I helped a paraplegic girl. She couldn't feed herself and settle herself in with just one arm. The social worker told me to stop. They also stopped me from helping my best friend. He couldn't feed himself because he was shaking so badly. They said I had to let the nursing assistant do it. But there was just not enough help. It was just sad. I'm easygoing but what really burned me out was that one of head nurses accused me of sabotaging the intravenous machine that I used every night. They had a lot of problems with me whenever they hooked me up to the machine, so the buzzer would always go on and off. Why would I want to sabotage that machine? I thought Manorcare was better than the others in my area but I guess not.

al9000

ManorCare in Carlisle should be shut down. The place is dirty and innefficient. I found broken glass on the floor one time! Food was well below standard. The physiotherapy was non-existant. There was no communication between nursing staff and relatives. My wife's serious medical needs were pretty much ignored and she was eventually discharged to the local emergency room in the middle of the night for a bladder infection (which the nursing staff at ManorCare misdiagnosed!)

SSOUDERS1101

The staff was amazing. Being that my grandmother is in declining health this was the second type of assisted living that she has been a short-term resident of in the past few years. The experience with Manor Care totally changed my opinion of assisted living facilities. They were encouraging with her daily therapy and care, but did not coddle or degrade her sometimes slow and temperamental efforts. They were more than accommodating of visitors which helped in my grandmother's recovery. The medical staff kept all family members apprised of her progress and gave many tips and instructions that we could use to help facilitate her recovery. Furthermore, the staff went above and beyond ensures my grandmother's comfort from admittance to discharge date. It was a relief for my family and me to leave her each evening knowing she was being cared for so well. The facility was always clean and welcoming as well as the staff courteous and actively involved in the lives of their patients. While we hope for my grandmother not to need this type of assistance in the future, it is peace of mind to know that a quality facility is nearby.

jcf22

The staf was professional, yet aloof, not too communicative, bored, tired. The facility was clean, well maintained and provided many activities. The food was better than the hospiatal but not home cooked. The rehabilative staff were fantastic. Helpful, encouraging and pushy as needed. They were well trained too.Negatively. they were not very organized. I went a day half without my insulin because their pharmacy ran out. I disputed a second shot they said I got, but did not remember. Was told I was sleeping when they gave it to me. Nurses had superior but bored and non-friendly attitude.

Angry brother

My brother went to this facility for rehab! He arrived on a Friday afternoon and by Tuesday night he was almost dead! When he arrived he was eating solid food and could walk with a walker! We visited him everyday; but when we arrived Tuesday evening, we noticed that he was sweating profusely, was still in the same hospital gown that he arrived in and was not responding to our questions. When one of us went out into the hall to ask a nurse to please check him, she acted like we were bothering her and didn't have the time. She reluctively came into the room and checked him. When she did, she found that his blood pressure was very high, his blood sugar was very high and his oxygen level was very low. She called 911 and they came and took him to the hospital! The doctors there said that if he would not have been brought in, he would have been dead by morning. We went back the next day to pick up his personal belongings and his room mate told us that our brother had not been out of his bed for the whole 5 days that he was there. Furthermore, if he rang the buzzer for help, noone would come into the room until the room mate rang his buzzer, then help would come. If someone is placed somewhere for rehab, shouldn't he at the very least be taken out of bed once in a while and not left lie in bed for 5 days straight? I wouldn't send my worse enemy there, much less someone I cared about!