Ashley Manor Care Center

Heidi Lane Ashley Manor is a very nice facility that has a homey feel. The layout is good for socialization with other clients and staff. The meals seem to be good as my Mom has been very healthy since residing there, when she had not been as healthy previously at other facilities. I have had some issues with grooming such as teeth, hair and nails, but other cleanliness has been fine. I feel that the grooming has improved since Iris has been designated administrator. She seems to be on top of things, and really seems to care about giving good care.

Dad was at Ashley Manor for several months, and we didn’t like it. A lot of things happened; he escaped twice from what was supposed to be a lockdown facility. He was just pushing buttons and got out. They didn't have activities going on. I did not like the staff. They would not call the right people. The rooms were clean, and their food seemed to be OK. They made my mother and sister believe that they are a locked down facility, but when I called the University Board, they said they are not. They are locked down but it’s just a residential care facility, not memory care. Their price is very high for what they get.