Brookdale Zanesville was very nice. Hospitality was very good. The staff was very knowledgeable. The place was very well-kept. They gave a whole calendar of what their activities were. They take weekly trips to restaurants, have other trips like shopping, have music performers come in, have chair exercise classes, and they have a beauty salon. One of the residents allowed us to see her room, and how she had it set up, and everything was great.
Brookdale Zanesville
Offers Assisted Living and Memory Care
11 Reviews
1575 Bowers Lane, Zanesville, OH 43701
Call
(800) 385-2527
Reviews of Brookdale Zanesville
Assisted Living Reviews for Brookdale Zanesville
May 30, 2019
I visited this facility
August 30, 2018
I visited this facility
I would recommend Brookdale Zanesville to anybody. It has an awful lot of things to offer. It's a good facility. The people who work there seem to be fine and are very knowledgeable. They do well with what they do. Their pricing is one of the better ones. Everything seems to be just fine down to the meals. The chef even came out to talk to me. It's really a good facility, from the way they prepare their meals, serve their meals, their activities for the elderly, the way they come in and work with them to help their minds, to how they exercise with them. They have entertainment come in from time to time. Everything's in its proper place, including the cleanliness.
February 26, 2016
I visited this facility
Brookdale is close for us, and the service is good. The cleanliness is very good, the food was very good, and the staff is very good, very knowledgeable, and very helpful.
February 15, 2016
I visited this facility
Brookdale Zanesville was a little bit more private than the other places I had seen. It was very nice there. The people were very polite and very friendly in general. The staff was very nice and very friendly. They answered all of my questions. The rooms were okay and very clean. They all seemed to be what I was expecting. I liked that they had a little bit more space.
April 06, 2015
I visited this facility
Emeritus at North Hills was very nice. The lady who showed us the place and told us everything about it was very pleasant. She seemed very nice and very informative, and I couldn't find any fault in their actions at all. I liked their nice, big, roomy central where you could sit and read or talk and play games although I thought some of the rooms were rather small. It was very nice, very clean, and very neat.
October 31, 2014
I visited this facility
I've talked to the people at Emeritus at North Hills. The facility was nice, but the other facility was much better. The staff was nice and accommodating. The rooms reminded me of a hotel room. They were OK. At Emeritus, they seemed to schedule different activities on the same scale as the other facility. What they could improve on is working a little more on the friendliness of the staff and the accommodations. Nevertheless, I wouldn't be afraid to have somebody there.
Provider Response
We appreciate you taking the time to visit our community and share your thoughts. Your input is very important to us and we will share your feedback to help better serve our residents in the future.
July 19, 2014
I visited this facility
We visited Emeritus at North Hills with my parents. We saw a variety of rooms there. The rooms were nice. We had a meal, and my parents enjoyed that. The staff was very friendly. However, when we were there, there didn't seem to be much going on. Compared to some of the other places we saw, we sort of noticed that the people there didn't seem to be happy.
June 19, 2013
I visited this facility
Emeritus would have been my second choice. The facilities are excellent. The way that they handle the dementia patients during day time and the way they supervise them is just excellent. They're quite good at it. They have the facilities which were specifically planned for that. Personally, I did not think that the food was quite as strong as it was with other facility. And sometimes the food is important with people with dementia.
July 21, 2012
I am a friend or relative of resident
The staff there is very nice and try very hard but they are very understaffed. I was very disappointed with this facility and would not recommend the Alzheimers unit for a late stage alzheimers patient.
July 11, 2012
I visited this facility
The atmosphere of the facility was wonderful. Everyone seemed very friendly and nice. Some day, I would want to live in a place like this. The nurses all had good attitudes toward their work and really cared about the folks in the home. I really have nothing negative to say about the home. It was also located in a convenient place, which allows for easy access from other areas. I have visited several homes in the area as part of the service organization and this one was by fay my favorite to visit. The people are great and I enjoyed the time I spent there. I cannot wait to return and spend some more time with the great folks of Emeritus. I will try to arrange the service organization in such a way that we spend more time at this facility since everyone enjoyed themselves so much.
April 11, 2012
I am a friend or relative of a resident
My mother has Alzheimer's and dementia and we found Emeritus as a good facility for Alzheimer's patients. It is a beautiful place at a good location, close enough to where my sister could visit often. My mom has been there for a few months and really likes it there.
There is an issue we are faced with where my mother is frequently visited by a friend who takes advantage of her financially. We spoke with Emeritus about this, but they said they couldn't do much about it.
Provider Response
Thank you for taking the time to review our community. We are glad to hear that your mother is happy at our community "“ she is a beloved friend to so many in the community. We are very sorry to hear that the issue you mentioned still seems unresolved.
I have spoken with the community and so far, to address this situation, they have contacted the ombudsman, Adult Protective Services, the resident's physician, and the authorities. We can understand your frustration; however, they have truly followed every protocol in their power to protect your mother.
They have recommended you take some legal action on your part to protect your mother since they have no authority to remove a visitor who is following visiting policies and not being disruptive to operations or upsetting to the residents.
That said, your feedback is always welcome. You are always welcome to contact leadership at the community or if you are more comfortable, please call our Ethics First Department and we will do everything we can to help you (800) 429-4828.
Questions about Brookdale Zanesville
What ongoing training does the staff receive in dementia care?
Monthly training and generally weekly, we have Lead Resident Care Associates who training daily, 12 hrs annually of additional training. New hires 3 days class room, 5 days in orientation on the floor.
Describe the overall population of assisted living residents at Brookdale Zanesville. What is their average age? What are their favorite things to do?
AL 70 to 100 of those 15 still drive and are very active, social treat each other like family. Parks, restaurants, art centers, church, gardening, music, bus trips/rides, family events, friends invited in.
What programs or activities does Brookdale Zanesville offer to enrich residents' well-being?
Flex your brain, grow your brain, google earth, Be Fit Stretch programs, Bingo, Timeless Wings, Ageless spirit, Church , Music.
What places are near Brookdale Zanesville or within walking distance for assisted living residents to enjoy?
Church, walking path around the community, mall, restaurant district, movies, coffee shops, hospital, physician offices, vet clinics.
What transportation services does Brookdale Zanesville offer to assisted living residents?
Bus, and car with driver for a fee.
What makes the chef or dining program at Brookdale Zanesville exceptional? What kind of menu can assisted living residents expect?
Executive Chef, Restaurant style dining, hard back menu, anytime menu.
What safety features or security measures does Brookdale Zanesville offer to assisted living residents?
Personal pendants that residents wears and goes to care givers pager, monitor at the front desk, and to nurses. Also works on our walking track. Provides the freedom needed to move freely about our community knowing support is a push of a button away.
How does Brookdale Zanesville keep residents' families informed about their loved ones?
We make family call one time every 4-6 weeks, mailings, emails, post information at the frontdesk, text call ED.
What is the care staff-to-resident ratio at Brookdale Zanesville during daytime and nighttime hours?
We staff to residents need based on assessment of how many care hours are needed. ,Nurses around the clock, housekeepers, physician visit weekly, psychiatrist monthly, psychologist weekly, podiatrist monthly, Therapy daily – Program coordinators, Nurse admin, Executive Director which is also a Licensed Social worker and Nursing Home Administrator or has operated rehab centers and a geri psych unit.
If Brookdale Zanesville accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Medium size dogs may live here. Indoors.
What ongoing senior care training does the staff receive?
Three days of classroom, and one week of on the job training and as needed. We train on something every week and have all staff meetings monthly.
How many staffers are on duty in the daytime and overnight?
For our 21 resident Days and Afternoons 3 RCAS, 1 nurse, 1 program coordinator with nurse admin from 9-5:30 Nights 2 RCA and 1 Nurse
What safety features or security measures does Brookdale Zanesville provide to protect residents who wander?
Fully fire sprinkler system, secure units, call system, safety training, use of motorized wheelchairs, lifts, alarmed system for secure units goes to staff pagers.
What programs or activities does Brookdale Zanesville offer to keep residents engaged? How does the staff engage residents' long-term memories?
Personalized program, Daily Path provides structure for the day, google earth, InTouch program designed just for Brookdale, Be fit Stretch exercises, music from their generation, commercials, crafts, baking, cleaning, Life Stations reflecting what they like if they worked at a desk there is a desk with type writer office supplies, a baby changing table, a dress room with hats, jewelry, court yard, walks indoors and outdoors, . Individualized programing.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
On admission and every 6 months, but ongoing as we review all residents in depth 2 times monthly.
What techniques does Brookdale Zanesville use to support memory care residents during mealtimes?
Engaging them in life making friends, walking talking and sharing life. Assisting them to focus on who they are and what they can do now to be productive to live and celebrate life. Refresh program, table setting fine dining, and consistent place to sit with consistent care givers. Using the appropriate scents and colors to stimulate meals intake.
How does Brookdale Zanesville keep residents' families informed about their loved ones' health?
We call one time every 4-6 weeks, emails, care conferences, invite them in for programs.
Describe the neighborhood around Brookdale Zanesville. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Nestled in a pine tree on one side like a park, and the other is a church inside a small private neighborhood. Yet the hospital is 5 min away as is most doctors’ offices, one story, easy to get to.
Is Brookdale Zanesville affiliated with a hospital if more care is needed?
Medical Genesis, Behavioral The Summit, Ohio state, Access, Ten Lakes are all near by.
About Brookdale Zanesville
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Map of Brookdale Zanesville
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