Heatherdowns Rehab & Residential
2401 CASS RD, Toledo, OH 43614
2.0
(4 reviews)
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Reviews of Heatherdowns Rehab & Residential in Toledo, Ohio
2.0
(4 reviews)
Facility
2.0
Staff
3.0
Food
1.0
Activities
1.0
Value
1.0
MaryJo Family
1
|
November 1, 2022
The rooms are run down and dirty. My aunt has been there 5 weeks and her room has not been cleaned. Dust on the floor and furniture. Her dresser drawers do not open or close correctly and is a hazard for her to use. We have complained to maintenance and nothing has been done. WE have been waiting on a care plan for weeks. Cannot ever find administration to talk to or social worker. No one calls back either. My aunt is supposed to be staying as long term but it is a hazard for her to stay there. She waits over 60 minutes for an aid or nurse to help her out of her bed to the bathroom. She has also now fallen and broken her hip while staying there due to lack of care and wait for help. They never have her paper work up to date. For example , her discharge papers form the hospital with after care no one could find and one nurse argued that she never went to the hospital! Food is over cooked and hard to eat .Would not recommend this facility to anyone.
sherriwilt
1
|
June 26, 2022
My husband was in there was a bad place to be state was called in for my husband they cited four thing for heatherdowns
Robert
3
|
June 24, 2021
My mother is currently in Heatherdowns Rehab & Residential Care Center. We've only had one care conference so far, and it was good. My mom is in quarantine for 14 days. The rooms are okay. It's accessible, and all in one floor. She's doing rehab only in her room because she's in quarantine.
Barbara E.
3
|
July 25, 2013
My dad was in Heatherdowns Center on two different occasions. I actually liked them for my dad until they sent him out to the doctor for his follow-up surgical appointment in the mid of winter. It was 10-below and he was without a coat, shoes, or a shirt, just a thin blanket. That was downright unforgivable as far as I was concerned. What happened was the night before, I brought all of his belongings so that he could put those things on for his appointment, but when I arrived there and saw him, he had none of the stuff on and he was sitting there shivering because he was cold. I went so far as to call the state on their facility. It was absolutely the worse situation I ever had to deal with.
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Services and Amenities of Heatherdowns Rehab & Residential in Toledo, Ohio
Dining
- Communal Dining
- Meals provided
Housekeeping & Maintenance
- Housekeeping Services
Outside Amenities
- Outdoor common areas
Fitness & Wellness Programs
- Salon Services
Room Amenities
- Wifi/Internet In Unit
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Organized activities/programs
- Social Activities/Events
- Spiritual activities/programs
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Medicare
Health
1.0
Overall
2.0
Quality
5.0
Staff
1.0
About Heatherdowns Rehab & Residential in Toledo, Ohio
Heatherdowns Rehab & Residential Center, located in Toledo, OH, specializes in providing short-term rehabilitation care and skilled nursing care. This center is designed to cater to individuals who require assistance with rehabilitation or need skilled nursing services. The facility offers private rooms, ensuring that residents have their own personal space, which is important for comfort and privacy during their stay.
The center is equipped with a variety of amenities aimed at making the residents' stay as comfortable and engaging as possible. These amenities include outdoor common areas where residents can enjoy fresh air and nature, organized activities and programs to keep them active and engaged, and meals provided to ensure that nutritional needs are met. Additionally, the center offers salon services for personal grooming, social and spiritual activities to foster community and spiritual well-being, facilitated field trips for recreational outings, communal dining areas for social meals, and WiFi/Internet access to keep residents connected with their loved ones and the world.
To support the health and recovery of its residents, Heatherdowns Rehab & Residential Center provides a range of services including physical therapy and occupational therapy for rehabilitation purposes, ensuring residents receive the necessary care to aid in their recovery. Housekeeping services are also provided, ensuring that residents live in a clean and well-maintained environment. This comprehensive approach to care, combined with a focus on creating a supportive and engaging community, makes Heatherdowns Rehab & Residential Center a notable option for those in need of short-term rehabilitation or skilled nursing care in Toledo, OH.
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