The Suites at Continuing Healthcare of Niles

annie765

My uncle was at the facility. He hated it there and couldn’t wait to leave. They were rude and always too busy to help him. He wasn’t changed nearly as often as he should have been. They didn’t check in on him and would just let his call light go unanswered. Terrible.

Lexi

We had a good experience with the Suites at Continuing Healthcare of Niles. It was really nic, everyone was great, and I was really happy with the place. I wanted my grandparents to stay. They were very nice, very accommodating, and the facility was beautiful. My grandfather needed help with pretty much everything including bathing, and meds. My grandparents didn't complain about the food, the dining area was really nice, it's really homey, like a restaurant setting, and wasn't like a hospital, which was nice. My grandpa was partaking in card playing amongst the other patients. They offered arts and crafts, but he didn't enjoy it as much.

aresearchingperson

Autumn Hills was all assisted living, which was where my mom lived. It was a beautiful building. The large lobby had two spiral staircases going up to the second floor. She had a small bedroom and a small sitting room with some furniture and a small kitchen without a stove, just a microwave, a refrigerator, a sink, a small counter, and four cupboards. It's been almost 15 years since it opened, but it's still attractive. My mother was independent to almost the end, and then we did get some help for her. If you had to have some place where there was 24/7 care available, but you didn't really need a lot of it, this place would be perfect. If you were someone that needed a lot of nursing care, it wouldn't work because they're not that staffed that heavily. They need better staffing. I went there for lunch, and it was lovely.

Karenrose92

Autumn Hills Care Center couldn't have been a better place for my grandmother to recover from her bout of pneumonia last year. She was there for almost two months while she was getting her strength back and besides not feeling well she described it to me as a little vacation. I went there almost everyday and every day that I went there my grandmother was actively doing something to keep her busy and get to know the other people staying there. They had things such as bingo, music, movies, parades, etc. She loved all of the activity and not just having to sit in her room watching TV all day. The staff was also so friendly to both her and me while we were there. They were constantly coming in asking if she was ok, if she needed anything, and changing her linens. It was one of the most kindest and cleanest care facilities I had ever seen. After hearing many horror stories about places like this I was pleasantly surprised by the service that she got for the amount of money we were paying.