Enclave of Newell Creek

Margaret

My husband has moved into The Enclave of Newell Creek. It was close to where we live, and when I went to visit, it was very clean. When I went into the dining room there was a lot of chatter, a lot of people talking; so, I thought that's a good place for my husband because he likes to talk. I don't have any complaints. The staff is very attentive and very kind. They speak to the people that are living there. They don't ignore them. I'm just very pleased. They have music almost daily. When I've been there, they have music for the people. They'll take them out to the patio so they can enjoy the sun. If there's a game, a football game, or whatever on TV, they will try to get the people together to watch it. I'm happy with it. The only room I've been in is my husband's room, and it is a nice room. The dining facilities are nice. If they want to sit with others and watch the television or anything, or if they have music, the facilities are nice. They have like a living area that people can just go and sit and enjoy each other. It's much more expensive than I thought it would be, but I don't have any comparison.

qdud1956

Because of Covid, we have not seen my s sister's exact room but the ones we saw before she went in were beautiful. More importantly, the care that I have seen when we've visited is way better than I could have wished for. Kathy is the director of the unit, and she is amazing. She has been so kind and so patient every time I have seen her. And the nursing staff has been wonderful, also. The girls really seem to understand why they're there. That is not an easy job. I can't wait for Covid to be over so we can visit more often. I can't comment on Activities because I dont know how they can do many with Covid restrictions.

Valasta2

I would not recommend this facility. I had a loved one there for 13 months and had to move them because we did not feel like they were providing the care they promised us. Different caregivers every day made it very confusing for our loved one w Dementia. When we took concerns about the care to management, they promised change, but it never happened. Leadership is lacking here, and I am happy to report our loved one Is doing much better since leaving.

Reviewer112119

The Enclave of Newell Creek was commercial-like. It didn't feel cozy; it felt more like a hotel to me. The apartments were very nice. We had one lady who was assisting that day, but she had never taken people around before. She showed us quite a few of the amenities. There's bingo, they watch TV, and there's a reading room. Unfortunately, everything she showed us my dad wouldn't be able to take part in. I kept saying to her that these are not going to do Dad much good because he is blind. I guess she just wasn't listening. All in all, I wasn't impressed. We also ran out of time checking the memory care because the staff member spent quite a bit of time on assisted living even though we said we were there for memory care. It didn't apply to what we needed. Also, we didn't see anyone walking around or doing much of anything. It was very sterile to me, and that's another reason why we didn't care for it. Nonetheless, the building was very good. There was also a very nice patio area and it looked very pleasant.

Mark

I was very impressed. I wish my parents would have agreed to sign up and go there. It was very clean. The amenities were very nice. The staff was super friendly. My parents ate there, and they enjoyed the food. We didn't really get into the activities, but their activity board was full of things each day of the month. They did indicate that there was plenty to keep them busy. They have a movie theater, an exercise room, a craft room, and a kitchen that can be used if they want to prepare their own meals. They have a gathering room where you can play cards, a beautiful patio, a garden, and a computer lab. The staff was very friendly and accommodating.

Anonymous

I thought it was a nice community in a nice building. I enjoyed it. I liked the facilities. The people were very nice. The staff explained everything and gave me a nice tour. The dining room was nice and pleasant.

Anonymous

It has the best location for us to be close to family members. They have transportation for doctors’ appointments available. They have an exercise room, but it’s more for therapists that need to come in case someone needs to have physical therapy. They have activities during the day, and they have a small café area where they have a fitness program in the morning. They serve three meals, but my mother is pretty picky as far as meals go. There aren’t a lot of things that she can eat, so I don’t think any place would have the type of dining arrangement that she would prefer. We have been really impressed with the entire staff. Everyone, from the nurses to the waiters and waitresses that are in the dining area and the aides that come to clean and help take her to the meals, are all very nice.

Charlotte V.

It was very nice, but it wasn’t very high on our list. I saw a single room, a little bigger single room which they call the deluxe room, and a one-room apartment, which was very nice. It's a little bit bigger due to the two floors. They had this really nice set up. It was very nice. Another thing that they have that was very nice is that they have like 3 or 4 different covered outdoor areas.

RobinSSECJ

My father-in-law is in this community and loves it. He engages with the other residents very well and is hardly is in his room; he's always out. He considers this his home now. They can wander all over and do what they want. The atmosphere in the community was one where people don't shy away. A lady came up and started petting my jacket when I was there. We liked the feel of it when you walk in; it feels homey. Even over in the dementia side, it's an inviting, calming atmosphere. My father-in-law is loving it.

Sunnycd31

I assisted caring for a relative in this facility, and would recommend it highly to others. The staff is very compassionate and attentive to the resident's needs. A beautiful facility and kept very clean.

Caring105604650

It was relatively new. It was beautiful, clean, very lovely, and large, but too expensive for my mother. The location was wonderful. It's right off of I-90. It was easy to get to for all of my family members living in that area. There was a really good safety factor there. We did tour the rooms, and I saw the different stations where there were activities. It was basically empty when I was there.

Caring104970950

My mom is in a home in Ohio, and she is fine. She is getting good services and getting well cared for in this assisted living home. She is assisted with necessities skills in different things like bathing. The place is beautiful, clean, and new. I don't think the food is that great. Actually, I don't think any of the homes have really good food for older people. That is my one problem with a lot of different homes. As far as taking care of her and being there when she needs them, they are very prompt. That is most important.

B Guthrie

My experience has been overwhelming positive since my Dad entered in September of 2014. His transition from living alone in his house, to assisted living, and eventually to the Memory care unit, was guided by the hard working, caring staff to aided his transitions and make him feel at home. As his situation continues to change, the staff has and continues to work hard to make him feel at home and comfortable. As I visit nearly every day with my Dad to have coffee together, I see the staff working not only with my Father, but also the other residents in a very caring, positive manor. They also provide many activities both on and off site for the residents to participate in. I would (and have) highly recommend this community, to those who are seeking assisted living or memory care for their loved ones.

Dorothy103806450

It is a beautiful site. I wish that I could afford the single home. They have single homes surrounding it, and they had a rise but I wish I could afford a single home. In the dining area; the tables have table cloths and are set up really nicely. I could see the couples and the single dwelling living. They have plenty of buses and go on field trips. I talked to some of the residents that were sitting out because it was in the summer, and it was well-kept.