Mother Angeline McCrory Manor

My mother is now at Mother Angeline. I think they're great. I wish I found them from the beginning. The staff is engaged with the needs of the residents. They are just there. If my mother is stressed, they check on her and make sure she is OK. They seem to be more engaged and attentive. Up there, you will see the nurses, the assistants to the nurses, and the aides. There are more staff members, so the overall care is better as far as looking out for your loved ones, making sure they have what they need, and making sure they are comfortable. They are more on-hands. My mother hasn't been there that long but with what I have seen there so far, I really like it. They have a whole lot of different choices for the food. They have a cafeteria down inside the place, so the residents can eat upstairs or they could downstairs. They also have a small dining area where you can sit and eat.

Very disappointed in this facility. My father was a patient here in the past and when I requested for transfer there, Sandy in admissions said that the facility would "probably not accept him" because he did not listen to "women's orders" and that it must be a "cultural thing." When I requested for proof of this, the only thing she could find in the chart was that he had refused to have his blood drawn. At the time, my father had to have his blood drawn multiple times a day to check his potassium levels and he simply refused after a certain point because he was tired of getting stuck with a needle. She totally made a prejudice assumption and gave a negative perception of my father, a patient who is in his 70's with multiple comorbidities and under multiple drugs. A patient who only had good words to say about the facility and who had pictures he took with the nurses before he left posted in his room. Unfortunately, I gave this facility one star due to the ignorant and unprofessional comment made by Sandy which totally gives a bad impression to the facility. She should also be careful with her words since this could easily bring forth a legal battle. I requested for an apology in which she did saying "I'm sorry that I have offended you" which is not the reason she should be apologizing for. She should take ownership of her poor and unethical choice of words. Sad and very disappointing.

I was so pleased with Quality of Care that my former Church Organist received at Mother Angeline McCrory

The staff at Mother Angeline McCrory Manor was excellent and very well trained. They were great with their patients. Their rooms were wonderful and they have excellent surroundings.