74-350 Country Club Drive, Palm Desert, CA 92260
3.4
(14 reviews)
"After my grandfather had a stroke and complications, we had no choice but to find him a nursing home. After doing research and touring a couple other local nursing facilities with dismal results, I toured Manor Care and our decision was instantly made. In touring the facility, you can easily see the quality of care Manor Care gives it's residents. The staff was extremely friendly, helpful, and supportive both before and after choosing the facility for my grandfather. The facility was clean and attractive, the residents were clean, looked happy, and were well supervised. There were many social activities for those who were able to partake. As I waited for a tour, the residents and their guests in the lobby sung the facility's praises, one telling me she returns every time she has another operation. Manor Care made the process of admission for my grandfather simple. We visited continually, and each time he was clean, well cared for, and the staff knew exactly where he was and what he was doing. Impressive considering the size of the facility and amount of patients! My grandfather was notorious for trying to wiggle out of the bed, and Manor Care made sure that the staff was aware and padding was placed around the bed in the event he tried to get out of bed without help. They also made sure his bed was as low to the ground as possible to prevent any injury. That said, He rarely had enough time to try to get loose between staff supervision. They were great about keeping us informed about his care, his needs, and any issues that arose.He was eventually transferred to their Hospice care section as his health continued to decline. The staff there was equally supportive and attentive. They kept him comfortable and well cared for until his passing. They helped to make everything as simple for us as possible.I know we definitely made the right choice in choosing Manor Care for our loved one, and I can honestly say that if ever I had to be placed in a nursing facility, I would want it to be Manor Care. "
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