Indio Nursing and Rehabilitation Center

Deyzia

RN Jennifer very rude, couldn't even answer a simple question about visiting. Seemed very overwhelmed when asked and said she was trying to handle a patient and talk to someone else (yet she answered the phone). Very nervous about my relative being there considering the reputation this place has and the incompetence of this "RN".

Sulema L.S

Where to begin...After more than 3years of my brother being in The Indio Rehabilitation Center and me trying to retrain myself from writing a bad review I've finally had enough. The anger and rage that I'm feeling right now towards this facility is no joke. My brother uses a G tube for both feeding and his meds intake. Tell me why we get a call from JKF saying my brothers G tube is cogged due to a pill not being properly dissolved?!! Him falling off his bed, lips severely chapped, depends not being changed on time...Yet, this call really hit me differently. The NEGLECT!!! How do train nurses not know how to properly dissolve a damn pill?! HOW?!

BJV spouse

My husband was a patient there for 5 weeks and the facility lost his dentures the 2nd day he was there. Consequently he is basically starving to death!!! He was diagnosed with AFTT (Adult failure to thrive) and put in hospice. They are to replace his dentures but refuse to take my phone calls and I have to keep cancelling the dentist appointments because they need payment. Even if I had the money I don't want to pay because I do not trust them to pay for them. Because of the Covid we knew absolutely nothing until the day he came home

LetySLO

It has changed! Patients are cared for physically and emotionally. My pops is thriving. I am so grateful for the love and care they bestow on him and everyone. My pops is wheelchair bound, but he has never had a bed sore or any signs neglect. His physical and mental health have improved since he has been there. The patients smile, and joke with each other and the staff. Not sure? I recommend taking a visit any time, and you will find a clean place, smiling patients and caring staff. And it doesn't smell "funny".

WantingUAccountable

in the last week My grandfather was there for less than two weeks, went back to the hospital due to the staffs neglect to keep his IV pick line clean. His body became septic and got pneumonia. It Took the doctor a week to decide this after his body stayed swollen for the last week he was there!!! But in actually a nurse told us she has to "talk" the doctor into admitting back into the hospital... Also making a complaint about the doctor who "attended" to him, poorly...

Sarah Micheals

My father was here after sudden becoming ill, he needed to be fed by a tube and was very unhappy to not be home. The staff was very kind and helped him/us with that transition. I've other experiences with other local nursing homes and I have to say this is the best one so far. Its also very clean and does not have that yucky typical nursing home smell.