Atria Palm Desert

Offers Assisted Living and Independent Living

37 Reviews
44-300 San Pascual Avenue, Palm Desert, CA 92260
Call (800) 385-2527
Atria Palm Desert (800) 385-2527

Reviews of Atria Palm Desert

37 Reviews Write a review
Food
(14 Reviews)
Staff
(20 Reviews)
Facility
(19 Reviews)
Activities
(12 Reviews)
Value
(15 Reviews)

Assisted Living Reviews for Atria Palm Desert

July 14, 2022

By AnnMH

I am a friend or relative of a current/past resident

My MIL moved in 3 years ago and everything has been wonderful. Even with the challenges of COVID, the staff has made her feel like this is her home and feel very secure. The studio apartment size has the perfect amount of space for all of her belongings without feeling too cramped. She also has a nice outdoor patio area for her flowers. She does participate in several activities and since she doesn't drive anymore the transportation service is a great option. We look forward to many more years of her being a resident at this beautiful community!

Provider Response

Hi Ann, Your compliments mean the world to us. Thank you for your support of us throughout the pandemic. Looking forward to even more visits in the future.

February 26, 2022

By Nina

I visited this facility

Atria Palm Desert was very clean. Everybody was friendly and all the residents were happy. They were visiting and seemed like they were going about their daily life and enjoying everything. So, that was good. It looked like it had very nice facilities, too. The staff was very friendly and very professional. They were greeting residents by name, which made me feel like they cared about the people. The rooms were a little bit smaller, but they had a lot of extra areas, like a library and various places where the residents could just come out and gather. So, there are still lots of gathering places where they can socialize.

Provider Response

Hi Nina, It was our pleasure to show you and your family our community. Your feedback is so important to us, so thank you for sharing your experience!

September 24, 2021

By Ken and Mary

I am a friend or relative of a current/past resident

Finding a place for Mom is never easy. There is no playbook, there are no instructions. Yet this is one of the biggest decisions you'll make. With an overwhelming surge of emotions, logistical challenges, and endless sleepless nights that come from losing a loved one... there we were, needing to find a place for Mom. My husband toured seven facilities in our area, his sister, two more near her. The list narrowed to three which included Atria Palm Desert. Upon arrival our chaotic emotions were immediately eased. The staff were welcoming in a sincere, close-knit-family type way. We felt the boutique style of living would provide Mom the tender transition into independent living which she had not experienced since her teens. The staff from receptionist to transportation driver, sales team to dynamic activities coordinator, wait staff and maintenance crew, each greeted us with a smile and personal introduction. We knew this was THE place for OUR mom. We were able to personalize her apartment with new paint, light fixtures, and creature comforts. This was important to our family. The ratings below reflect our experience thus far, and we look forward to sharing more feedback details as mom transitions into the facility.

August 20, 2021

By Grant C

I am a friend or relative of a current/past resident

We moved our 84 year old mother to Atria Palm Desert in early 2021. They have done an excellent job managing Covid (in terms of keeping residents safe but not putting them in total lockdown. Their preventative measures have been reasonable. The entire staff has been excellent. During the initial arrival, Cheree, the executive director, was responsive and professional to my questions. She even called me back on her personal time off. Daniel in activities does a great job keeping residents involved in ongoing activities. Mike, in maintenance, addresses items that come up quickly. Debbie, at the front desk, is a great initial presence to Atria. She. Knows everyone by name and is super thoughtful. Memo, the driver, even took my mom’s watch and got new batteries for it. Atria Palm Desert was everything I was looking for in a suitable location for my mom. I would recommend it to anyone.

August 12, 2021

By CharlesA

I am a friend or relative of a current/past resident

When we decided to move my 87 year old Dad from the midwest to the Coachella Valley, the people at Atria Palm Desert stepped up to the plate. The apartment we picked so happened to also be the display unit (with furniture). It not being worth the expense, nor did we have time to ship any furniture from his house, Atria allowed us to use their furniture while we scrambled to get his own. They have been terrific in helping my Dad adjust to assisted living after being independent all his life. They keep him active and social. Most importantly, I think is they keep a safe environment. He seems very happy with his new home and I think even after just 2 months he is settling in nicely.

August 02, 2021

By LQGolfer93

I visited this facility

We are very happy that we found Atria. My brother's apartment is just what he needed. The right size. Very clean and comfortable. The staff is always friendly and helpful. The transportation provided for doctors visits is much appreciated. The dining area is very pleasant and inviting. The selection of entrees is impressive and excellent tasting food. He enjoys bingo and loves the pool. Never misses a happy hour.

Provider Response

We're thrilled that your brother chooses to call Atria home. It's our pleasure to deliver quality service each and every day, so thank you for sharing your experience!

June 08, 2021

By Marta Mykytyn-Hill

I am a friend or relative of a current/past resident

My family and I are so happy that we found Atria in Palm Desert. This facility is wonderful in so many ways. From Debbie, Alyssa and Mike at reception, to the med techs providing medications and care, to Daniel with his always ready smile and energy for activities, this facility is the best place we could have found for our Mom. The apartment Mom has is spacious and the facility in general is very clean, bright and well appointed. Mom always comments about how nice and helpful the staff is and how happy and comfortable she feels there. I would also like to commend the administrator, Cheree, and her staff who have always responded to any questions or concerns I might have in a professional and timely manner. Atria Palm Desert provides a safe, caring and happy atmosphere for our Mom.

Provider Response

Thanks for sharing your kind compliments of our team, Marta. Your feedback is important to us, so thank you for sharing your experience.

June 08, 2021

By ShawnT2

I am a friend or relative of a current/past resident

Our mother has resided at the outstanding Atria Palm Desert for several years and couldn’t be happier. She frequently mentions how much she loves and appreciates all of her caretakers. And we have noticed ourselves that EVERY individual staff member, regardless of the role they are in, is so warm and friendly and always very responsive. In addition to delicious meals and a variety of menu options, our mother also really likes the fact that you can have lots of privacy in your own apartment if that is what you want, but you can also easily find friendship and a welcoming community. There are lots of activities … ranging from live concerts to games and festive happy hours. The setting at Atria is just lovely … from the charming indoor common sitting areas to the inviting outdoor pool and surrounding desert garden with places to sit and relax. Throughout the pandemic the staff helped us stay in touch through Zoom video conferencing and outdoor visits (and in-apartment visits more recently), and they worked extremely hard to keep the residents safe and comfortable (and entertained). The current leadership team has been particularly impressive in the face of the challenging circumstances that unfolded over the past year … including Executive Director Cheree, Resident Services Director Jennee, Resident Services Coordinator Yorlenis (and Chito), and Engage Life Director Daniel, among the many other fabulous staff! As a family we feel so very grateful for Atria Palm Desert and give it our highest recommendation and endorsement.

Provider Response

Hi Shawn, We're thrilled to have your mother call our community home. Your compliments mean the world to our team., so thank you for sharing.

June 06, 2021

By shannonc2

I am a friend or relative of a current/past resident

Walking into Atria Palm Desert, I am always so happy that we found this assisted living oasis for our mother six years ago. With its beautiful landscaping and open, airy feel, it exudes a feeling of health and life. The staff are lovely— upbeat, sensitive, funny, caring and competent. There is a nice pool, both indoor and outdoor seating for the dining room, views of the mountains, and lots of activities for those who choose to partake. Following a bit of initial resistance about leaving her own home, my mother has been very happy at Atria. She has a range of kind and interesting friends and acquaintances – including an Atria resident and piano concert performer. As her support needs have increased, Atria staff have been there every step of the way to help. Everyone has been fantastic, but right now I am in particular awe of the care provided by her services team, the fun she still has with the activities “engage life” director, and the personalized and thoughtful oversight provided by the extraordinary Atria Palm Desert executive director and her management team.

Provider Response

Hi Shannon, We're thrilled to see that your mother is happy in her new home. Your feedback is important to us, so thank you for sharing your experience. Thank you for choosing Atria!

May 27, 2021

By Elaine

I visited this facility

My mom moved into her apartment here a few months ago. She is so happy there!! The staff is so amazing! They truly care about each and every resident. The Activities Director goes above and beyond his job to make everyone smile. I feel so comfortable knowing my mom safe and well taken care of at Atria Palm Desert!

Provider Response

Hi Elaine, Your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Atria.

April 15, 2021

By Tony

I visited this facility

My overall experience at Atria Palm Desert was great. It was the best value and the biggest room for the money. It was the best one I looked at. I thought it was a great value, I just haven't completely got it all figured out yet. The staff was great, the whole experience was good, and the amenities were nice. It was in a good location, it was convenient, and it was really good.

Provider Response

Thanks for sharing your kind compliments of our team, Tony. Your feedback is important to us, so thank you for sharing your experience.

September 16, 2020

By M.T.

I am a friend or relative of a current/past resident

My brother moved into Atria Palm Desert. It was easy working with them, they had everything all set up for us, and it's a nice place. The staff is excellent, and I'm getting updates when I need them. It's a one-bedroom apartment, but I think they have studios, and also two-bedrooms. Their three meals are delivered to their rooms, plus snacks and drinks throughout the day. They're doing the best they can, they keep you informed, and stuff, they test the residents three times a day for temperature, they do periodic testing, and they test the staff. They had a couple of cases with the staff, but they haven't had any new cases in over a week, so they keep on top of it.

Provider Response

We're thrilled to welcome your brother and your family to the Atria Palm Desert family. Our staff takes pride in delivering quality service, and we are happy to serve your brother.

May 20, 2019

By LL

I visited this facility

Atria Palm Desert felt more like a home rather than a hotel or an apartment building. The atmosphere was inviting. The services offered were very good. They're very cooperative. They have a hairdresser, a salon for the ladies, a pool, exercise programs, aquatic exercises, excellent meals, and their clients are able to eat any time of day. They have housecleaning every unit once a week including washing of all bed linens. They have beautiful laundromats or they may pay $10 to get their personal laundry done. The facility was very clean, it's got very nice ambience, and it's well kept up. The landscaping and the grounds were well done. They know all their clientele by name and they're constantly looking out for them. I'm very pleased with everything. The dining room has white linen for dinner and breakfast. They have menus published and given to each residents a week in advance and they have special things for Mother's Day.

Provider Response

Thank you for visiting us at Atria Palm Desert. It is our pleasure to serve our residents and their families each day with exceptional service.

November 16, 2018

By LovedOne11

I am a friend or relative of a current/past resident

I liked Atria Palm Desert a lot. They were really helpful with the insurance. I liked the space for my dad. It was smaller, which was nice, so he could find his way around better. The floor plan worked for us. It was the one place that I took him and he really liked it. He likes seeing movies and he likes music. It's very expensive, but it's covered by his insurance. It's one of the best places. His needs are cared for and it's smaller. He has dementia, so it's really good for him that way. They could just have more services for folks and they could help them out a little more.

July 17, 2017

By Charles

I visited this facility

Atria Palm Desert was very nice. If I were going to a home, that's the place I would be going to. It was clean and well-staffed. They have just about everything a person would want. Also they have free transportation to appointments.

November 19, 2016

By Georgina381171

I visited this facility

Atria Palm Desert was absolutely gorgeous, but it was outside of my range. It was beautiful, and it looks more upscale and came with a much more upscale price. It is pricier, and you have to pay for everything. The rooms are lovely and really nice, and the place looks more modern.

May 10, 2016

By Caring FriendINIBN

I am a friend or relative of a resident

Everything was excellent at Atria Palm Desert. They were very attentive and showed us everything. We chose a studio apartment with a bathroom for my friend. They have a common dining room, and the food ranges from good to excellent. They have field trips, games, and entertainment. There's always something going on.

December 01, 2015

By Hazel1295

I visited this facility

The community is beautiful, the apartments very nice. Mom has met some nice residents, and the employees seem to care about them. Lots of activities. The dining room is light and inviting, but it's hit and miss with the food & specials, and if the dining room is short-staffed, no white linens for dinner! Unfortunate for your guests after you describe how nice it looks. Management does not seem to like to deal with issues. The buck gets passed. They cannot keep a driver, so hard for residents to access appointments. A lot of money for just a nice apartment and activitiies.

Provider Response

Hello, Hazel. Thanks for sharing your valuable feedback with me. I’m concerned about some of your comments and want to know more so I can help. If you’re willing to share more about your experience please contact me directly.

November 15, 2015

By Anonymous115139650

I visited this facility

My parents are moving into Atria Palm Desert. It’s totally updated and spotlessly clean. They have a restaurant instead of a dining hall and a lot of employees. The rooms are one-bedrooms on a single story. There are a lot of inside activities, plus a pool and a barbecue area. It’s like an apartment building with services; it’s just really nice. The staff has been there a long time; I know because I’ve seen them there for years. They’re friendly, professional, and very resident-oriented.

September 07, 2015

By Caring112470650

I visited this facility

I visited Atria Palm Desert. The staff was very helpful, conscientious, and energetic. They had a lot of recreational activities. They do group things together. The people were quite mobile. I would recommend it to others.

July 12, 2015

By Minnie5

I am a friend or relative of a resident

My mother-in-law has been at the Atria a little over a month. She is in a 1-bedroom apartment with a little patio so she can have the dog. Everything seems to be running quite smoothly. The staff is very friendly and seems to know what they’re doing. They have different levels of assistance. They do have quite a few activities that the residents can participate in.

February 10, 2015

By David101832350

I visited this facility

I liked Atria Palm Desert the most among the facilities I had visited. It did not look like an assisted living facility. They had a very heavy classic feel with lots of floral patterns and heavy wooden furniture everywhere. It was certainly bright. One of the things I liked the most about it was the dining style. The staff that accommodated me was very professional, very friendly, and very helpful. I liked her.

February 02, 2015

By Martha41

I visited this facility

To me, Atria Palm Desert was very nice. It was the best because of the cruise ship atmosphere and the restaurant. I loved it. The staff seemed fantastic, and they seemed to have a nice rapport with all the residents. It looked more upscale. I think it was one of the most expensive facilities. People were dressed really nicely. They had a courtyard, and they had some very nice rooms. What stood out to me was the dining room.

October 16, 2014

By Caring95278250

I am a friend or relative of a resident

Dad is very happy at Atria Palm Desert and so we are very good with that. We like everything about the place. The facility's cleanliness is fabulous. His room has a patio and overlooks a swimming pool, and it's very nice. I have had lunch there and the food is fabulous. The staff are great and they treat my dad really nicely and he likes everybody. It's a very good experience.

October 07, 2014

By Caring87148450

I visited this facility

I was impressed with the Atria Palm Desert. It was clean, the residents seemed happy and well-cared for, the food smelled delicious, and the little apartments were pretty spacious. I actually liked it a lot. It probably would have been my first choice, but my parents liked the other facility better. It is a very nice place, and I can say nothing wrong about it. Like I said, the residents all seemed happy, and the staff were very friendly and accommodating.

August 28, 2014

By Linda90289650

I visited this facility

My mother will be moving in to Atria Palm Desert on September. It is a combination of assisted living and senior living all in one building. She will have a small patio and she can have some plants out around her patio, so she can be outside as well as mix with people who may be not quite so far along with their memory problem. Regarding the staff, I dealt primarily with Kelly and she has been wonderful. She has continued to follow up with me on a regular basis. I also met with the executive director. They were very all very accommodating and very warm. They really helped make it an easy choice.

January 31, 2014

By Elsie3

I visited this facility

I really like Atria Palm Desert. I could picture my aunt and her little dog being happy there. It’s a smaller facility. They only have 77 units. They have outdoor patio and it's just one level. All the personnel were very professionally polite and the people who works there most of them have been there for 12 years or 20 years, very good longevity with staff. They have heated arthritic pool with hydrotherapy classes three times a week and they also have a restaurant service for the meals. Their location is also very good; very close to shopping and to restaurants. It's directly across the street of a very nice senior center. The visit was excellent.
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Independent Living Reviews for Atria Palm Desert

June 29, 2016

By Meg438644

I visited this facility

We went to Atria Palm Desert yesterday. I liked it because it was a smaller place all on one level. The place had just been remodeled and repainted. It was very nice. They had a lot of open windows and space and a nice garden. The staff was friendly, and the place was clean. The dining area was OK.

September 14, 2013

By Caring09391

I visited this facility

I visited Atria Palm Desert and it was first class. My initial reaction was very positive and it was a very attractive facility. It was just not what I wanted because I was happy at home. And besides, my dogs did not have any place to play there.

Provider Response

Thank you for your review. I'm glad to hear that you found our community to be welcoming, and I would like to address your concern about outdoor space for your pets. Our residents who have dogs typically walk them several times a day, enjoying a grassy area along the way for necessity and play. There is also a park nearby to provide a change of scenery. If we can be of further assistance to you now or in the future, please let us know. You can always contact us with any questions or concerns (please be sure to include the Atria community name in the subject line).

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Costs for Atria Palm Desert

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Services and Amenities of Atria Palm Desert

Room and housing options

  • 1-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Pool

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room
  • Activities Extra: Shabbat Service

Diet

  • Low Salt
  • Vegetarian

Languages

  • English

General

  • Resident Capacity: 154
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Walking Wheelchair Assistance

Licenses

  • Licenses: 336400954
  • State Licenses: 336400954

Costs

  • Assisted Living Starting At: $3795/month
  • Independent Living Starting At: $3195/month
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    About Atria Palm Desert

    Atria Palm Desert is a stylish pet-friendly independent and assisted living community just minutes from the exclusive boutiques, restaurants and galleries of El Paseo Drive. Featuring stunning mountain views, a heated pool, delicious meals served restaurant-style daily, and an exquisite barbecue area, our community offers many opportunities for staying active. The intimate layout of our community allows us to focus on each resident's interests and encourages more conversations with neighbors and staff. Visit us today for a tour.

    Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 20,000 seniors, and the workplace of choice for more than 12,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

    What Makes Us Special

    All of our apartments have patios - We offer over 200 activities every month - Our Chef is the former personal chef of First Lady Betty Ford

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    Atria Palm Desert


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