Brookdale Mirage Inn

Offers Assisted Living and Memory Care

27 Reviews
72750 Country Club Dr, Rancho Mirage, CA 92270
Call (800) 385-2527
Brookdale Mirage Inn (800) 385-2527

Reviews of Brookdale Mirage Inn

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Assisted Living Reviews for Brookdale Mirage Inn

November 08, 2017

By Jeff

I visited this facility

I visited Brookdale Mirage Inn. It was a very nice community and the staff was helpful. They have two different apartment options: studios and a larger room.

June 07, 2017

By barbara170733

I am a friend or relative of a current/past resident

I know many of the people that work there at Brookdale Mirage Inn. My mother and father-in-law lived there. They were very happy there. The rooms were very nice. They had 2-bedroom, and it's very good. When my father-in-law had Alzheimer's, they had a facility in the back where they can go, which was where my father-in-law ended up. He lived 2 more years because we had a fabulous caregiver who made him walk and use his brain.

May 30, 2017

By smfh

I am a friend or relative of a current/past resident

We moved our parents into Brookdale Mirage at 72750 Country Club, Rancho Mirage, CA and had nothing but trouble! The management and turnover of staff was horrific, but not nearly as bad as the high pressure tactics used to get our parents to commit. This was followed by 90 days of erroneous billings and a 30 day notice to "pay or quit" (all fees were paid in full-their accounting system is terrible). After 4 1/2 months we received notice for a 7.5% fee increase effective 1/1/17. Our father had a medical issue and the nurse was summoned to appraise the situation. Based on her assessment she promptly called 911. The matter was resolved in the apartment by EMT, yet management called my sister saying Dad was being transported to the hospital. (Just one example of mismanagement/communication) Our parents moved out on 5/13/17 after providing a 30 day written notice and paying the prorated fees for 05/01 - 05/13. They received numerous robo calls stating that their account was delinquent, with the last call coming the morning of their move. On 05/22/17 after settling into their new (lovely) community, my parents received a billing for rental fees for 05/14/17 - 05/31/17!!!! This company has grown too big too fast, buying up properties in anticipation of the Baby Boomers needing Senior Living. The corporate office is out of touch with local properties and uses strong armed tactics on Seniors! This is NO WAY to run a business and certainly no way to treat Senior Citizens. I cannot explain the stress Brookdale has put on our 87 year old mother! Mom has felt that she was required to pay each billing as it arrived, and would have without our intervention. We are concerned for those Seniors who do not have a support system to oversee these issues. I would not recommend a Brookdale property until their upper management is changed, or goes through some intense training and implements procedures that accurately bill residents.

May 23, 2017

By dfs-dc

I am a friend or relative of a current/past resident

The experience we had with our parents at Brookdale Mirage Inn was less than amiable . The marketing agent used the bait and switch game to entice our parents into signing an agreement with the community. We moved our parents in June, 2016. (No one from the community even welcomed us on that day.) My parents paid the agreed upon monthly fee. Corporate then sends three erroneous bills, which the local business office assures us would be corrected, only to then receive an "eviction" notice after two months! My parents have been married over 60 years and have not had even a late fee charged to them, now they are being threatened with eviction! Of course, they were not evicted and billing finally was corrected. However, after only six months of living there, they are hit with a 7% rent increase! There were several other incidents that occurred, and we finally moved them out of the community and into a locally run community, which is much nicer and significantly less expensive! However, we are still dealing with the inept business practices. After giving the proper 30 days notice, and paying the prorated portion of their monthly rent, corporate made two robo calls saying they have not paid their rent, then they received a final bill for the remaining portion of the monthly rent, when they moved out on the 13th! Even after contacting the local community, another robo call was made to remind them they had an unpaid balance due. I would never recommend this organization to anyone!

March 04, 2017

By Jim403154

I visited this facility

Brookdale Rancho Mirage looked very comfortable and nice. The rooms were a reasonable size, and the food was good. I have eaten there a few times. The service was good, and the people were friendly. The residents seemed pretty satisfied. They had built-in activities and transportation.

January 14, 2016

By A Neighbor1

I visited this facility

We visited Brookdale Mirage Inn. They were very kind and pleasant. They showed us a very nice room and different options. We didn’t eat there, but the dining room was nice. They also have little buses that take residents shopping and to doctors' visits. Everybody seemed happy, but you can't know what it’s really like until you're in there.

January 01, 2016

By Bobbie9

I visited this facility

I visited Brookdale Mirage Inn. They had a great chef. They had amenities. It was very nice. I think it's high end. It was very beautiful inside too. The staff was fine.

October 31, 2015

By Anonymous118878750

I visited this facility

Brookdale Mirage Inn is good. It was my second choice of the four that I looked at. They had lovely facilities. They had a lot of flexibility in the floor plans. I did eat there, and it was very nice. Also the facility is across the street from a shopping center.

June 20, 2015

By Dianne27

I visited this facility

Brookdale Mirage Inn (formerly Emeritus at Rancho Mirage) is one of the top two places conducive to my parents. It does not have a skilled nursing facility right on their campus, but there is one right across the street that they work with. What I did remember the most about Mirage is that they have what they call Safari lounge, and they have a cocktail hour every day at 4 o'clock, which I think my father would very much enjoy. He likes to have his little cocktail. They also have a Men's Club and a theater, and they have therapy available and a nursing staff on call 24/7. They have a hair salon available for the women to get their hair done there, exercise facilities, and a swimming pool, and it has two-bedroom apartments, which is what would be more accommodating for my parents. It was very nice.

November 24, 2014

By Caring102132650

I visited this facility

We went to Mirage Inn for a visit, and the place is absolutely gorgeous. It's like walking into a fine hotel. The rooms themselves are very nice. It's very open and cheerful. It's really good. The drawback is that they have few activities, and it took so longer for them to serve the food, but the food is very good.

September 29, 2014

By Ed25

I visited this facility

We have been to the Mirage a couple of times. It was very nice, and some of the things we liked about it is that there were three meals a day or an open restaurant all day. The food was very good.

February 27, 2014

By Caring77153550

I visited this facility

Mirage Inn was very nice, new, clean, and it didn't depress me. The people were friendly. They had nice grounds. They also had a nice swimming pool. They had an ice cream parlor, a theater and a beauty salon. They had some rooms that were nicely finished and optimistic looking. However, they advertised that they had meals without sugar and salt but the lady that I talked to had no clue.

January 31, 2014

By Kate14

I visited this facility

Mom was supposed to move in to Mirage Inn. It was clean and it seemed a little more upscale, which my mom was used to. It was very well planned and seemed to anticipate all the needs that you might have. Both the people who lived and worked there were kind, helpful and friendly. The two gentlemen who showed us around were above and beyond the call of duty. They worked very hard. When my mom fell, one of the men was very attentive to me and my family in taking care of anything and she hadn't even moved in. He was that kind of a person and I was very impressed with him. The food was great. She would have had a two-bedroom apartment and it was very spacious, nice, clean and well kept up. However, she had an accident before thanksgiving and she passed away.

December 26, 2013

By Linda74172550

I visited this facility

From what I saw at Mirage Inn, overall they're a fine facility. The staff was good too. However, this facility was a different option for us. It was a little too small and it wouldn't suit my mother's personality. Their clientele, activities and environment were too formal for her. There's nothing wrong with Mirage Inn because I think they do a good job, I just don't think my mother would have been as comfortable being there.

November 28, 2013

By Cathy33

I visited this facility

Mirage Inn was nice. The staff was very good and knowledgeable. They were more casual to people and not quite so formal. The rooms were average in size. But they looked a little bit run down and it would be better if they had nicer living areas. The food was good. They had nice parties for the people every so often like pool party.

October 22, 2013

By Caring6080

I visited this facility

Mirage Inn seemed alright. The staff were fine. Rooms depend on what you want to pay.

July 05, 2012

By cam1

I visited this facility

What a beautiful facility with all of the creature comforts in place. They have a beautiful pool area; the dining hall is a bistro and a gorgeous library for the scholars to continue their quest of learning. The staff is exceptional and caters to their residents needs. The staff was friendly, warm and helpful. The residents were all smiles and seem to be enjoying life. They have a full calendar of events and activities. They offer religious services for both the Christian and Jewish community weekly and all faiths are welcome. The food looked amazing, many choices and the staff will work with any diet accommodation that is needed. There is a major Medical Center nearby and a Nurse on call 24/7 on site. The rooms and apartments are good size and beautifully decorated. The common areas are very clean and also beautifully decorated. This is a beautiful choice for your loved one if you're looking to relocate them.

January 28, 2012

By Thad

I visited this facility

The Mirage was on my top 3 of all the places visited. The personnel met were all fantastic. Upon entering the community it was very warm and inviting, Met many of the the people staying there who said "they loved it". Had lunch and the food was great. This is where my sister-in-law will be stayng.

November 17, 2011

By Michael F.

I visited this facility

I was highly impressed by Mirage Inn. Although it is actually located a bit outside of Palm Springs in Rancho Mirage, the short drive was worth it when you came up to the front of the building. It is in a quiet, peaceful, and serene setting - almost like a desert inn - and not anything like a "typical nursing home." The air quality was amazing and very dry - which was great for patients who had allergies to mold etc. as my client did. He had no complaints about the facility whatsoever - telling me that the "food was great" and that a lot of attention from staff was spent directly with him - which was a definite plus. He was part of a "custom care plan" that Right At Home provided for an extra fee to his family, which centered the focus around taking care of his specific medical condition. His diet, sleep schedule, and activities were all based around his specific medical needs - which I was very impressed by. I would highly recommend this facility to anyone in the DHS / Palm Springs / Rancho Mirage CA area.
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Memory Care Reviews for Brookdale Mirage Inn

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Services and Amenities of Brookdale Mirage Inn

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Party Space
  • Golf
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Features Extra: Fitness Room/Gym

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Low Fat
  • Low Salt


  • English


  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy

Training Areas

  • Memory Care Training


  • State Licenses: 336410691
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About Brookdale Mirage Inn

Brookdale Mirage Inn provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

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Brookdale Mirage Inn

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