The Carlotta

Victoria

I visited The Carlotta. I toured the main building with the apartments and then found out they had cottages. I looked at them, and there were several under renovation. Kathy was the gal I spoke with, and she called to see if I wanted to see the other cottages. They were under renovation, but she had permission to take me over, and we could see them, so I went ahead. They invited me to their gathering, a luncheon-type thing, and it was wonderful. The food and service were outstanding. Everybody was nice. So, I have nothing but good things to say about them. I am just not ready right now. Everything was clean, and it smelled nice. They have a library and a swimming pool. They have a cafe, which is open throughout the day for breakfast, snacks, or lunch. And you can get tickets to go there instead of money, pay with tickets. They have a gym, and somebody who comes in once or twice a week. They have classes. They have an auditorium, so I guess some speakers come in, a game room, and a nice outside living area, too. They have a little central park within, maybe a square of homes or apartments to sit out. They're also affiliated with a medical group. There's some way that if it comes to a time that you need memory care, it's a very easy transition. It's still on the property, and there's space there. Or at the beginning of any illness or anything, they will service you in your home or apartment as long as that's not long-term. They can come and take care of you or have surgery that'll heal. You don't have to move or anything. They will be there to help bring you food and whatever you need. Their staff is more than helpful. They're just wonderful. We walked in and didn't know where to go, and we were escorted and chatted all the way. Everything is under control there, and immaculately clean. The food was outstanding. It was mostly all appetizers, but they were wonderful, and the desserts were great. They were all baked by their own staff, and a cook. So, it was really yummy, and served very nicely.

Provider Response

William

The Carlotta was very clean and very spacious. The staff was very, very courteous. I didn't interact with them much, but they seemed to be very efficient. The facility was excellent. I felt that it would be a good environment. Expensive, but good. The layout of the room was quite adequate for our needs.

Provider Response

Gary9

Our second choice would have been The Carlotta. It's a very big facility. It's very luxurious. If you want, you can live in a townhome, or you can live in a facility building. And they also have a skilled nursing facility there attached to them. The staff was lovely and gave us a tour. They answered all our questions. They looked at our insurance and they guided us. It's a beautiful facility.

Provider Response

Janice

I didn't care for The Carlotta at all. I felt that it was somewhat run down and needed a lot of updating. They said they're going to update it. But at this point, the ceilings were low and it made me feel claustrophobic. I didn't like the food plan where you had to pay so much for a certain food plan and you could change it, but it was not good. The person that showed me around was OK, but I didn't think he was exceptional.

Rod

The Carlotta is very nice, warm, and friendly. It's a very clean place. The staff members who accommodated me answered my questions. They did very good. They have plenty of tables and chairs in their dining area. They can do activities; they're good too.

Patty

I love The Carlotta; that's where I would like to go. It truly is a lovely place. It's cozy and small enough where you will know mostly everyone in a short amount of time, which is nice. I went over there for an art class one summer with two other friends and we all decided that that is where we want to go when we need that type of community. Everybody is welcoming. You feel at home. I know a lot of people there, which makes it nice, too. They have assisted living, outings, music, special wine happy hour, movies twice a day, art classes, exercise classes, and they'll take you to the church of your choice on Sunday. It is close to everything. When someone moves out, they redo the apartment to the new owners' specifications. You choose from what they have but you can make choices, which I think is nice. There is an open feeling in a lot of the units.