Yucca Valley Nursing & Rehabilitation

Richard Noe

I'm very pleased with the transformation within this facility, when they finish with the remodeling its going 2 B amazing. I like the layout of the nurse's station and everything about this home makes me feel welcome. The professional staff and management R above greatness. If I were ever to be placed later in life I'd visit here. Now about previous Bad reviews I question their motives because I don't C any or that. My best friend has only improved since coming here. Great job Indian Cove Nursing home.

Dennis

My mom moved into Yucca Valley Nursing and Rehabilitation two months ago. So far, so good, she's fine where she's in. It just seems like a nice place and there's plenty of staff, and so far I have no problem with it. She seems to like the food. They seem to have a small percentage of people that'll go in the rec room and watch TV, and maybe play cards. I don't know what they do, but they seem to be socializing a bit. They seemed clean, they have COVID restrictions, it seems OK.

mossvivace

Almost impossible to reach my father ( a patient) by phone. I usually try to call 4-5 times and then give up. The phone is answered automatically, then I listen tor recording, am transferred to "an operator" and then busy signal or hung up on. So sad it is unreal. Why cant you have a valid working phone system so people will know we havent forgotten them?

kitty-kitty

A long-time friend of the family was admitted here, because she had Alzheimer's disease. She came in walking. They placed her in a wheel chair and never encouraged her to walk, The only word she remembered was "no." They'd asked her at meals, if she wanted to eat and they knew that all she could say is no and wouldn't feed her, nor put her on an IV.. They finally called her daughter, who lives in another state to come and get her because her mother was doing poorly. When daughter arrived, her mother was close to death. She had to take her to ER, where they did tests and even found a cracked rib, from her mother obviously falling down and she was never notified of this fall. Two weeks in ER, they nursed her back to health. If you want your elderly to die soon, this is the place to take them, where the staff doesn't monitor them, feed them and leave them to die, This is the state's favorite care facility to place them, because it's cheap. I wonder why?

gene c & margie

I THINK THE OVER ALL CARE WAS VERY GOOD, WHEN I NEEDED ANYTHING OR HELP THEY WERE ALWAYS VERY HELPFUL.

watercolor artist

I was a patient in the continuing care facility in July of 2016. I arrived terrified because of all the unfavorable information I had always heard about this center. I have to say that while i was trying desperately to get out___phone calls, refusing treatment and crying, the staff was kind, respectful and considerate. A member of the administrative staff talked to myself and my family and assured us that they are doing everything possible to bring back a good reputation after a long term of terrible management in the past. I was there 3 days and was indeed treated very well. The nursing staff was efficient and kind. The food was WAY better than the Hi Desert Hospital! So was the care, while the hospital made several mistakes in my care, this facility did not and was punctual with each treatment. My only complaint would be the strong smell of mold/mildew especially in the bathroom. Having been there with a breathing issue, it made it very unpleasant for me to say the least. I would hope and assume that this problem will be addressed and fixed ASAP. I would not be afraid to go there again or have a family member there in the future if necessary. My room was sadly in need of sprucing up, it looked tired and neglected but my care was very good. I did not see a cleaning crew too many times while there and had to tell a nurse that the trash can in the bathroom really needed to be emptied. over all , my stay was satisfactory and I want to say Thank You to all involved in my healing process.