Oak Forest Health and Rehabilitation
5680 WINDY HILL DRIVE, Winston-Salem, NC 27105
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Reviews of Oak Forest Health and Rehabilitation in Winston-Salem, North Carolina
3.07
(27 reviews)
Facility
4.5
Staff
4.7
Food
4.0
Activities
4.2
Value
4.4
GrandadsGrands
2
|
May 22, 2021
I am mortified at the service provided to my grandfather during his stay at Oak Forest. He was there for 10 days before receiving a shower. All 4 pair of pants were lost within that 10 days although he wasn't cleaned or groomed during that period. While the staff was friendly to us and continuously apologized for the egregious behavior this did not lead to changed behaviors on their part. He was left in his own waste for hours at a time and wasn't assisted in or out of his night clothes. In fact he rarely changed clothes. There was very little accountability or responsibility clear. The staff complained of having a lot of people working but not many people doing anything. There was blaming of agencies who were contractors and contractors blamed the staff. The people do not know each other and there is no transition of information from staff to staff nor from patient to staff. If I didn't have the flexibility to be in person for the last 5 days I am not sure what would have happened to his physical or mental health.
Bobbie
5
|
June 26, 2020
We had someone at Oak Forest Rehab. The workers were very good and very helpful. The patients were well taken care of. It's a very nice facility. They had rehab, physical therapy, a place where you can get your hair cut and washed, and they take care of the laundry.
Doug Denton
5
|
November 6, 2019
Staff worked very hard to care for my mother who had behaviors and hurt the staff on a daily basis due to her dementia. They never complained; they just did their best to provide great care and compassion to her and the family
Graham88
5
|
April 24, 2018
My dad had a wonderful stay at Oak Forest. He really bonded with his room-mate and the staff. The activities department was wonderful! They were really sweet to always invite my dad to activities. I never thought I would see my dad play Bingo... but he did and he loved it! The therapy was wonderful, as well. I enjoyed seeing the staff laugh and joke with my father, it really made a difference! His room was always clean and the building was always free of smells... that really impressed me. There are big windows in the rooms that let a lot of light in. My father enjoyed sitting by the window and watching the birds. He is very happy to be home now but I know in his heart he will always hold a special place for Oak Forest. We were very happy with his stay.
lovetammy
5
|
April 18, 2018
My mom has been a long-term care patient at Oak Forest for many years now. We honestly could not ask for better care. She loves the staff and they have really become like family to us. There is no other place I would want her to be!
JT6
5
|
April 17, 2018
My mother came to Oak Forest for a short term rehab stay. She made great progress. She was very sad to go. We were very happy with her care.
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Services and Amenities of Oak Forest Health and Rehabilitation in Winston-Salem, North Carolina
General
- Resident Capacity: 170
Medicare
Health
1.0
Overall
1.0
Quality
1.0
Staff
1.0
About Oak Forest Health and Rehabilitation in Winston-Salem, North Carolina
Oak Forest Health and Rehabilitation is a Senior Living provider in Winston-Salem, North Carolina that offers residents Nursing Homes services. Contact Oak Forest Health and Rehabilitation for more details on services and rates.
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