The Gardens of Trent

Sue

We toured The Gardens of Trent. We toured the entire facility. It was very nice. It was clean. The staff was very nice and very helpful. I think the manager, her name was Kris, and she was very informative. She walked us around and answered all of our questions. I had a very good experience there. The dining area was nice. It was well laid out for COVID safety as well. Everything was spaced out and there were some TVs in there, and people sitting together, and it was nice. It was a little dreary. There was no carpeting on the floor, so it was very cold. They could use an upgrade with some decorations and some carpeting on the floor. The other thing that I wasn't happy about was that they didn't have the ability for the residents to have TVs in their room. There was no cable or internet going into the facility. I asked if I brought my mom there if I could bring a TV for her, and they said that was fine, but there's no cable coming into the building. I wasn't really happy about that. The rooms were clean. They were cold. But they said if you wanted to bring in carpeting and curtains and things like that, you could bring stuff in for the room. They showed us a single room and a double room, and they were both a nice size, they were big enough. They had their own bathroom and a closet. A lot of people bring in their own blankets and mattresses just so that the residents can be more comfortable, and that was nice to hear. Everything looked very clean. They had just taken down some decorations and they were getting ready to redecorate for springtime. The grounds seemed like they were very well-kept. Everything was clean, neat, and very orderly. The staff mentioned that there was a salon. The staff were all very nice and very friendly. Everybody who walked by spoke to us.