CARING STARS WINNER
3601 Trent Rd, New Bern, NC 28562
4.9
(22 reviews)
"My two sisters and I have been getting help from the team at Home Instead now for almost 3 months. From the first phone call to the agency I have been impressed by their professionalism and caring attitude. I have spoken with Monica the most on the phone and she has been exceptional. I’m not sure how she does it but she is the keeper of the schedule and makes sure ALL of their clients are cared for. Monica is super friendly and keeps everything running smoothly. Communication is extremely important to me and Monica is the BEST in keeping me informed with any changes that are made with our mom’s care. Peg has also been wonderful in introducing us to the people that have been caring for our mom. Peg is also very professional and pleasant to work with. I also enjoyed meeting Deb, the nurse, who interviewed and assessed our mom to determine her needs and come up with a care plan. The caregivers have been wonderful. They are caring, dependable and have given us a much needed break. You have to be a special person to do what the Home Instead team does and we feel fortunate to have found them to help us take care of our mom. I would highly recommend Hone Instead."
Pricing not available