Avid Health at Home - Jacksonville, NC Jacksonville

Carmen L_2

They communicate very well and are polite. The caregiver is always coming on time. And the scheduling is always up-to-date.

Kristen T_3

I have recommended them when people have asked. It helps take some weight of the responsibility off me.

Ernell S

We had a set schedule in the beginning, and they changed the schedule and the providers in the second week. They are not well-trained.

DAVID M_1

The aide that comes out is very punctual and keeps me informed. The caregiver does what needs to be done.

Sharon R_34

The aide is doing a good job. My sister is living in better conditions.

SHAWN H

She came in, sat down with us, and listened. It's only 1 day a week for 6 hours- I wish I could have them more than that.

Annie B_11

The caregiver I have had has been very good to me and is very attentive. They take good care of me. If I need a question answered, I can always give them a call.

Darnell L

They are nice and they care about their patients. They communicate with me about my health and safety.

TAMMY W

They do not have night nurses. I would like night nurses for 4 nights a week.

Jeane W

I liked that all the caregivers have been very considerate and conscientious. They make my experience positive by helping her do things I can't, they offer her companionship.

JOAN C G

The aide who comes in is great. They also let me know if she can't make it. It makes my life better since I can't walk very well.

Shirley G

I would like it if they could find me someone who could work 5 days a week; so many people come into my house. Some days the impact is very good, but other days, it's very poor. I would like it if they wouldn't send me so many different caregivers.

Daniel T

She did everything that needed to be done. It gives me time off.

Laurie S_21

We have a hard time finding coverage when needed. We had to pay out-of-pocket one time for a caregiver. Having nurses there has helped greatly with my Husband.

Larry H_33

We have an outstanding girl with us now. They are good at coming up with solutions for any issues that might come up.

QUINTON J W

I like their services and convenience. It has been positive by being respectful in the house.

Melvin P_5

They are professional. They take care of my father.

Anonymous_1749483006

They could do better with keeping me better informed, and they have trouble with their help getting here and keeping schedules. They help the most by getting things done that I am unable to do.

Daniel F_3

They need to improve on honesty. It impacted our lives horribly the last 6 weeks because they told the nurse that we didn't want her anymore.

Anonymous_1746781669

I feel confident leaving them with my husband while I go to work, and he will have exceptional care. I like the nurses they provide.

Randy H_7

The nurses were superior. They did their job. They took good care of my husband. I liked the nurses that worked for me. They were excellent.

LOUISE B_1

They make life easier by making his lunch and doing his dishes. I like that when they somebody, and they don't stay long, they will send someone else and they are pretty good.

LARRY H

They are able to help my parents and do what is needed, when I am not there. I appreciate how responsive they are and how the caregivers are genuinely nice.

Deborah T_12

She helps me with exercising, meal prep, self-starter, and helps me bath. I like that they keep everything up and current. They work with me diligently with working with the VA.

Anonymous_1741600227

They have helped the most with doing things that I can't do without them since I am paralyzed. I love my caregiver, but the office gives me issues when communicating.

Stephanie C_11

The caregiver we have now is a godsent. She's helpful. They have horrible management. I would not recommend them to anyone.

Lisa J_8

They provided good care and they're knowledgeable. They have good employees.

Sharon S_40

I live out-of-state, so I come back and forth. They provide good service for my mom.

TINA W

It is nice just having someone here with her. They communicate well.

Jeffrey C_3

My life is just as hard for me as it was, and I am not even the client. The agency needs organization to get the job done right.

Frank s

If someone wasn't going to show up, they made sure to let us know in order to make our experience positive. I would recommend them because the nurses he had always come and kept him company, I just haven't seen anyone in a few weeks, and I don't believe I discontinued services.