Home Instead - New Bern, NC

Offers Home Care

21 Reviews
Call (866) 936-1978
Home Instead - New Bern, NC (866) 936-1978

Reviews of Home Instead - New Bern, NC

21 Reviews Write a review

Home Care Reviews for Home Instead - New Bern, NC

November 17, 2016

By anncgrl

I am a current client of this provider

I read a number of reviews from other clients of Home Instead of New Bern and all I can say is Amen! Exclamations describing our experience with Home Instead. are: Commitment to excellence! Professionalism! A genuine personal interest in the client who, in this case, is our mom.. Flexibility in scheduling. Exceptional response from management 100% of the time. The intrinsic things that money cannot buy are the safety and comfort we feel with Home Instead coming into mom's home. And, our mom LOVES the caregivers who come to her house. from Home Instead. We want to offer a heartfelt debt of gratitude to Home Instead's response to the need in our lives. Incredible experience. We highly recommend Home Instead.. Call them. You will be glad you made the call.. Robin and Lark applaud you!

March 03, 2016

By gmjeffers

I am a past client of this provider

Great organization from top to bottom. that manages to mix a very professional service approach with awesome and compassionate caregivers. My wife has moved on to another level of care but will always fondly remember her Home Instead caregivers. M.J. - New Bern

July 31, 2015

By Caring109916250

I am a current client of this provider

We have some people doing home health care now for my mother from Home instead Senior Care. The main thing that makes us decide to hire them is that they are already serving others in the apartment building where my parents live. They are trying very hard to meet our personal requests. Their work ethics are very good. I think the management is responsive to our scheduling requests, and their billing is clear.

February 11, 2015

By Sheila19

I am a past client of this provider

We were able to hire Home Instead. Unfortunately, it turned out to be short-term because my father-in-law passed away three weeks ago. They were very professional, and we were very happy with their care although we only had service twice. Like I said, they were very professional, on time, worked very hard, and very pleasant to work with. I had no complaints, but we really barely got started when he had to go to the hospital.

November 05, 2014

By JoanF

I am a past client of this provider

Home Instead Senior Care- New Bern provided excellent care to my father. He was living over 500 miles away from his nearest family and gradually deteriorating. They first became involved when we saw that he needed help. At that time he insisted he didn't need assistance, but all the paperwork was done and it was set up for when he was ready. I think that was important because when his needs became greater beginning service from Home Instead was very easy. As my father declined, the services from Home Instead Senior Care- New Bern increased. This included trips to the doctor, physical therapy, the grocery store, the barber, etc, and unfortunately to the hospital. During several hospital stays, Home Instead was invaluable both when family was not right there and after they came to town. Eventually my father agreed it was time to move closer to family and now lives near three of his children. I also must mention the quality of the relationships my father had with the staff of Home Instead. Every person connected with Home Instead treated my father with respect and as a friend. This treatment started at the top with the owners of Home Instead-New Bern and was demonstrated by every single person who worked for them. They are a wonderful and caring group of people.

August 29, 2014

By Mike98150750

I am a current client of this provider

Over the past two years, I have used four different home care companies. J.D. B. of Home Instead and his staff are clearly the best-managed and qualified company. As the owner, J. D. B. is very customer focused and involved in ensuring that his customers' needs are met. These same qualities are also displayed by all staff who have always met my needs and expectations.

July 25, 2014

By Annie H

I am a past client of this provider

Exceptional, professional, caring and thorough. Their care of my 87 year-old father was more than anyone could ask for. From dealing with household issues to oversight of his doctor's appointments, meals, cleaning, and great companionship they rose to every occasion and kept our family informed. You could not make a better choice.

July 24, 2014

By EllenL

I am a past client of this provider

These are people who really care about their clients. They are the ultimate in professionalism and competence. We had no relatives in the town where our father lives, so it was critical to have an agency we could depend on. The Home Instead staff were exceptional and cared for him while providing friendship and security. They were always kind and respectful, allowing him to maintain his dignity. They are truly a special group.

September 17, 2013

By Kathryn3

I am a current client of this provider

I like my aide (caregiver) because she shows high respect to me and my home. If I would have a choice, I would want her to be in service with me again.

June 29, 2013

By Clifford & Doris

I am a current client of this provider

These are very professional people. They give above and beyond. Our caregiver has a tremendous personality; energetic, efficeint, caring. Couldn't do it better than Home Instead.

June 27, 2013

By Aileen15

I am a current client of this provider

Outstanding! Caring, compassionate, and patient. Sympathetic in proper degree. Concerned but not anxious. Very friendly but remains a professional in the best way. Always pleasant, unbeatable!

June 26, 2013

By Otis1

I am a past client of this provider

The caregivers did care and took pride in trying to help my wife recover. They were competent in every respect. Office staff were always responsible to my wife's changing needs and schedule of service. I thank them.

June 24, 2013

By Louis & Ruth

I am a current client of this provider

The caregivers are neat, clean, and professional in appearance. They are attentive, helpful, and willing to do activities in many areas. They are also pleasant even on "trying" days. I've heart the term "care-partners" recently and I think that's a good term. The office phone is answered promptly and pleasantly and adjust to altered hours due to doctor appointments. We're happy we chose Home Instead. Lee and JD are at the top of their service, kind, interested, flexible, and just "good people"!
See all Home Care reviews (21) See fewer reviews
Get Costs

About Home Instead - New Bern, NC


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Get Costs

Photos of Home Instead - New Bern, NC

Get Costs

Services and Amenities of Home Instead - New Bern, NC

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
Get Costs
Get Costs

Get Costs

Home Instead - New Bern, NC

  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.