Brian Center Health and Rehabilitation/Gastonia

C Williams

What a Special Place! There are times when we must press pause to acknowledge the hard work and dedication on a team of highly qualified professionals who have gone above and beyond the call of duty and this is one of those times. The Brian Center Health and Rehabilitation Center/Gastonia’s staff can best be described as ‘Angels’ who provide high-quality medical treatment, kind, and caring services on a daily basis. I can’t thank them enough for the way in which they cared for my mother this past month. I would be remiss not to personally thank the entire team because they took excellent care of my mother and I may not have had the opportunity to get to know all of their names individually but they were all caring, and always exhibited such a high standard of care, delivered with such warmth. My mother was always singing their praises when she spoke to me each day. Thank you all for the loving care you gave to my mother and for the wonderful work that you do.

Provider Response

monkebutt9092

The staff and facility are the best

Provider Response

dporter

The staff tries very hard to make any patient feel welcome and receive the best care possible.

Provider Response

ramana

Very good staff and very helpful

Provider Response

Caring109676750

Brian Center could be better. It was closer to where we live. The staff could have been better in regard to my mother’s care. The area is not too bad, and they liked to keep their floors clean. The people are pretty friendly. The food is average. The activities were centered towards holidays. They seemed to be short-handed.

missmydad5414

My father suffered a stroke that took his mental faculties from him. I was at a loss as to where to put him after his hospital stay. One day I ran into an old family friend who had started working at Brian of Gastonia, and told me she highly recommended it. My parents were divorced, but my family lived in Gastonia my entire childhood, so I took my friends advice and moved him there. Sadly, I regret this decision every day after he died less than a month later. Because his short term memory and other faculties were gone, he needed a lot of attention. But I would often find they didn't allow him dignity in changing him, bathing him, changing his bed sheets, or tidying his room for him. After he left the rehab wing, the permanent rooms forced him to have less supervision, care, and things to do. The first time I saw him after he was moved the first time, his stuff was thrown into a closet and some of it was missing. I filed complaints but we never saw those things again, some of which were important. He was then moved two other times before he died, and by the time of the last move, his personal items were all but gone. Needless to say, I was very disappointed and heartbroken that I didn't get a chance to move him somewhere nicer before he died in that awful place. DO NOT PUT YOUR LOVES ONES AT BRIAN!!!! The place is also disgusting and the nurses on the permanent halls don't seem to like to help those who are a little more difficult. Overall, bad experience.