Caring.com
Caring.com

(800) 558-0653

New Vanderbilt Rehab and Care Center

135 VANDERBILT AVE, Staten Island, NY 10304

(800) 558-0653 (Call a Family Advisor)

3.66

(6 reviews)

Offers Nursing Homes

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of New Vanderbilt Rehab and Care Center in Staten Island, New York

3.66

(6 reviews)

  • Facility

    3.0

  • Staff

    3.7

  • Food

    3.3

  • Activities

    3.0

  • Value

    2.5

thecoldhardfacts

1

March 21, 2020

I am a friend or relative of a current/past resident

Here are a few key reasons as to why I feel you should not to place your loved one in the hands of this facility.NOTE: The one area where New Vanderbilt is worthy of caring for your loved one, is the physical rehab. The staff are wonderful. They genuinely care and look to promote progress. I also wish to note that one person on the administrative staff, was consistent in showing our loved one, and our family, care and attention to issues that were out of control. Had it not been for him, I don't know how we would have made it through the last month of our loved ones stay.With that said.....All of the reasons listed henceforth, are based on personal experience with our loved one,. after two and 1/2 years of what we deemed poor medical care at New Vanderbilt, which led to dire physical aftermath and ICU/life support.1. Bed-ridden patient developed STAGE 2 BED SORES due to inadequate turning and personal cleaning care by the aides on duty. The weekend staff which is understaffed, as so many facilities, even the best of them, are, were mostly inattentive, save for one very caring aide. G-d bless her.2. SEPTIS developed due to the lack of monitoring water intake. Our loved one was completely immobile and unable to reach nurses call button for assistance. Over the course of two hellish months, he was left for up to 3 hours at a time without the means of getting the attention of an aide. Patient was on a myriad of medications, including opiates for pain, and the lack of water and proper monitoring almost cost him his life, which was hanging on a thread. The emotional duress on him and on our entire family is something I wouldn't wish on my worst enemy [not that I have any]. The physical duress this lack of basic care brought about, was a 5-day stay in ICU hooked up to life-support, and an additional 2 weeks being monitored in a hospital. Patient lost COMPLETE ability physically, and the previous year and a half of hard work he had put into rehab, to regain physical independence.3. The doctor who handled our loved ones care, up until the last few weeks of his living at New Vanderbilt was a nightmare for us to deal with. My elderly parents were treated with complete disrespect by this arrogant man who never returned their calls, and who continued to keep my brother on life threatening and highly addictive medication that he needed to be weaned off of. 4. The head nurse on my loved ones floor at the time, displayed over the course of his two and 1/2 yr. stay, a cold and indifferent manner. Those with hearts of stone should not be in the field of health care. On two occasions when patient was on life support and in hospital for evaluation, I went to New V. to pick up some of his belongings. Head nurse was right there at nurses station, and while I stood there holding heavy bags, on a 104 degree day, she never once asked me how patient was doing. What she did ask me was "is he still yelling at everyone"! He was in a coma, as she well knew. The woman was a monster.A few other side notes:Personal items stolen from room while my brother was in hospital on two occasions. Soil from plants I had placed on a table, was thrown all over table/floor during the last week of his stay. This happened on three occasions, and when I asked how this happened [my brother was immobile so he could not do have done it] I received blank stares and no help cleaning it up.Aides did not provide snacks and beverages [my brother is diabetic] even when they were told it was imperative he get them to maintain his blood sugar.I could go on and on, sharing what was part of my brothers, and our family's overall experience. I'm VERY grateful he made it out of there [barely] alive, and that his health improved, thanks to our moving him into a different nursing facility where staff are well trained, doctors TRULY care and the environment was a positive and encouraging one. But the two and a half miserable years my brother spent at New Vanderbilt were something my family and I will never forget. My heart broke for several other lovely residents whose health I witnessed rapidly decline. Some have passed on, not having had the support or involvement of attentive family to step in and advocate for them.If you are going there strictly for SHORT-TERM physical rehab, go and get yourself out of there as quickly as possible. If you are sending someone there who is unwell, you are doing them a great disservice.

DianaCurcio

5

April 15, 2019

I visited this facility

Thank you for taking such good care of my mom. It helps me sleep at night knowing she's in a safe place that is helping her recover from her injury. I know she can be difficult at times, but the staff has proven to be quite patient and understanding. Thank you all!!!

Gailabuss

5

April 9, 2019

I am a friend or relative of a current/past resident

I visit my auntie at this nursing home many times and had many positive experiences, which is hard to find in nursing homes these days. I like how the staff all knew her and told me the funny things she says. It gave me comfort that they cared. I've seen many activities done here and the people seem to love it and engage in the program like the bingo, entertainment, movie night, etc. I'm just glad she's enjoying herself because I cant be there for her all day like they can.

Larry063674

4

June 10, 2016

I am a friend or relative of a resident

New Vanderbilt is OK, but the food could be better. The nursing staff on the floor is pretty nice. The room is semi-private, with two TVs on the wall for each patient. The dining area is just tables, and the food is a little bland and in small portions.

mudshark

4

August 12, 2014

I am a friend or relative of resident

Mom was on 3rd floor. Different floors are for different kinds of patients who need different kinds of care. Facility always clean. Always someone there to help if need be. Visitors allowed at all hours with needing to call first. If you visit during the meal times they supply a "guest tray" for you so you may eat with the resident. Ample staff who seemed to engage the patients all the time. They'd do mom's hair at least once a week! The entire staff from administration to phys. therapy to the hands-on aides and nursing staff, were all very caring people.

Madeline's sister

3

September 24, 2012

I am a friend or relative of a resident

The lobbies of both facilities are aesthetically pleasing. There are fireplaces, and lovely seating areas resembling living rooms. On the lobby level there are recreational areas where patients can indulge in social activities such as board games, card games, jigsaw puzzles, and television viewing. These areas lead to an outdoor area, where patients and their families are free to picnic, and enjoy the fresh air. The actual rooms are quite hospital-like, and relatively clean. The staff is, for the most part, pleasant, and caring. The only issue that I have with both of the facilities is the difficulty in being able to see a doctor as necessary; sometimes the wait can be several days.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of New Vanderbilt Rehab and Care Center in Staten Island, New York

Features

  • Garden And Patio
  • Resident Parking
  • Security Gate

Guest services

  • Guests At Mealtime

Languages

  • Cantonese
  • English
  • Italian

Medicare

  • Health

    4.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 335372
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About New Vanderbilt Rehab and Care Center in Staten Island, New York

New Vanderbilt Rehab and Care Center is a Senior Living provider in Staten Island, New York that offers residents Nursing Homes services. Contact New Vanderbilt Rehab and Care Center for more details on services and rates.

Map of New Vanderbilt Rehab and Care Center

Help seniors by writing a review


If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

mother and daughter online shopping

Compare costs, photos & reviews of senior living and care options near you.

 

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(800) 558-0653

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 948-3865

Helpful Articles

Senior Living Communities near Richmond County, NY

  • Union County
  • Hudson County
  • Kings County
  • Middlesex County
  • Essex County
  • New York County

Senior Living Communities near Staten Island, NY

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.