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The Sentinel of Port Jervis

2247 Greenville Turnpike , Port Jervis, NY 12771

(800) 558-0653 (Caring Family Advisor™)

5

(11 reviews)

Offers Assisted Living

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Reviews of The Sentinel of Port Jervis in Port Jervis, New York

5

(11 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    5.0

  • Activities

    5.0

  • Value

    5.0

Fargo

5

April 4, 2024

I am a friend or relative of a current/past resident

My family member was just admitted and I have to say the process was so smooth and professional. Major shout out to Carolyn who worked with me for over a week to get everything handled. She added such a personal and professional touch during what can be an unsettling time. She really went the extra mile to make both my family member and me feel at ease and in good hands. Thank you Carolyn and all the staff we met during admission.

Provider Response

We appreciate your positive feedback! We're so glad that you had such a wonderful experience with us. Our dedicated team strives to provide each of our residents with top-notch care in a warm and loving atmosphere. We will be sure to share your wonderful words with our employees!

bac1637

5

February 16, 2024

I visited this facility

The Place is beautiful, clean and everyone is incredibly friendly. I totally recommend it, schedule a tour you won't regret it.

Francine Nickson

5

February 25, 2022

I visited this facility

Toured the facility and it was beautiful! Rooms were clean. Staff was everywhere assisting people with smiles and laughs painted across their faces. Marsha was so nice to us and Jennifer is a wealth of knowledge. We had so many questions and these ladies were so patient and kind. We will be ready by summer to make the move with our mom! Highly recommend!

Provider Response

Thank you so much for leaving us this review! We appreciate you taking the time to share your positive experience with the world.

Debbie Runnalls

5

January 31, 2022

I am a friend or relative of a current/past resident

My mom is a resident at the Sentinel in Port Jervis. The place is very clean! The rooms are very nice. The staff is amazing! They go above and beyond for my mom and if I have a question, and they don't know the answer they will find the answer and get back to me. The food is very good! They have activities to keep the residents happy and busy. They have movie nights! I cannot say enough about the Sentinel. It was a very hard decision to place my mom, but each and everyone at the Sentinel made me feel like I made the right decision and since then am quite happy with my it. I could go on forever about the five star rating that I am giving the Sentinel. They treat your family like their family. Thank you Sentinel, no words can describe the peace of mind I have with all of you there to help take care of my mom.

Provider Response

Kind words like yours make all of our efforts worth it - thank you so much for taking the time to share your feelings with us. At The Sentinel of Port Jervis, we take your experience personally. We’re so glad to have proven this to you and your family!

Ewanciw123

5

October 15, 2021

I am a friend or relative of a current/past resident

It is the toughest decision to make placing a loved one in the care of anyone else. Situations have led us to this need for care and everyone at the Sentinel of Port Jervis has made the transition easier for us as a family. They provide reassurance as the days progress. The staff are helpful, friendly and accommodating. I consider the facility a blessing to our family. Shout out to Jennifer #MVP who through the admissions process and everyday since has been supportive and helpful to our mother !! Thank You is an understatement

Provider Response

We appreciate your positive feedback! We're so glad that you had such a wonderful experience with us. Our dedicated team strives to provide each of our residents with top-notch care in a warm and loving atmosphere. We will be sure to share your wonderful words with our employees!

Pat T Marie

5

February 23, 2021

I am a friend or relative of a current/past resident

The Director of this facility went above and beyond in assisting with getting my sister as a resident. She was available even on a Sunday when I sent her an email expecting to hear back from her on Monday, but got it on Sunday. My sister is so happy to be there. The staff is so helpful and cooperative. All needs are met immediately. Having dealt with family members at other facilities, I can truly say this is the best I have ever dealt with.

Provider Response

Your feedback means so much to us - THANK YOU for taking the time to share your thoughts with us and the world! We’ll be passing along the message to our incredible team. Thank you for choosing our home, and thanks again for your wonderful review :)

abbyyjayy23

5

October 31, 2019

I visited this facility

I began following The Sentinel of Port Jervis as soon as I saw the sign go up. I’ve seen pictures & adored the smiles. I took my daughter to their Halloween event & was immediately greeted with smiles, candy & directions to the goodies. I inquired about housing for a loved one & within minutes we were greeted & she was taken for screening immediately! Thank everyone involved for an amazing party & a sense of security.

Provider Response

Our entire team thanks you for your praise! We take so much pride in providing an exceptional experience, and hearing feedback like yours reaffirms our devotion to this standard of care. We thank you again for taking the time to share your thoughts!

goshenmom

5

August 26, 2019

I visited this facility

When I visited this facility it was like walking into a whole different world. How beautiful and clean. There was someone from each department there not like other nursing homes where you had to leave a message because that dept is closed . It’s a 24hr facility always help and always someone there to answer your questions.

Provider Response

We appreciate your positive feedback! We are so glad that you had such a wonderful experience with us, and will be sure to share your kind words with our staff!

Casey S.

5

May 24, 2019

I visited this facility

Visited last week and was blown away by how beautiful everything was. Walking in felt like I was transported to a cruise or something with how nice they kept the place. The lady that showed us around was really excited and answered all our questions. The rest of the staff were real nice too, all smiles. They got a nice dining area and a movie theater you can use. There's a lounge with plenty of games and activities too. As of right now I think they only have a few residents, but I met some and they all seem nice and happy with where they are. Looking forward to coming back.

nickylee25

5

April 21, 2019

I visited this facility

I couldn’t be more impressed with my experience at The Sentinel of Port Jervis. I have been looking for quite some time for the perfect place for my grandmother. Sadly, not one facility I visited was even close to being qualified, prepared or motivated to care for others... until I visited The Sentinel of Port Jervis. I was greeted with welcoming smiles, caring hearts and a true passion for wanting to help my grandmother. To my great surprise, I was given a tour by the Executive Director Lisa. I have never been to any facility that the actual Executive Director gives a tour. This Director was I’m sure so busy and preoccupied with executive duties and she didn’t blink for a second about giving me my very own tour with her. My tour with Lisa was beyond all of my expectations. The facility was immaculate. The staff was warm and embracing. Just being there gave me a sense of calm knowing my grandma would receive the very best of care. There is no other place I would ever recommend to bring your loved ones to other than The Sentinel of Port Jervis. It is here that those closest to you will receive the most loving, attentive and devoted care. In the hands of the staff at this facility, all of my worries have disappeared and my heart is filled with joy that my grandma is in the right hands. Thank you Lisa and your staff for making this the most positive, happy experience!

Liliana M

5

April 20, 2019

I visited this facility

From the moment we walked in, we were greeted with smiles and offered a tour. The facility is gorgeous, the dining room is elegant, the activities looked fun, and the rooms are inviting. The staff were both welcoming and knowledgeable. All of our questions were answered and we left confident knowing our loved one would be in great hands.

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About The Sentinel of Port Jervis in Port Jervis, New York

The Sentinel of Port Jervis is a Senior Living provider in Port Jervis, New York that offers residents Assisted Living services. Contact The Sentinel of Port Jervis for more details on services and rates.

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Caring.com

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