Mount View Assisted Living

Kim

Mount View Assisted Living was amazing. They do well there. It's a clean building and they know all the residents. They're very friendly and they take insurance. It's a clean area and they do a lot with the people. They have people come in and sing, they do magic shows, and they have a puzzle. There is a lot to keep them occupied. They have two dining areas. One dining area was called the 50s dining area and that's where it looks like back in the 50s with the checkered floor. It's pretty. They serve your soups, your salads, and sandwiches if that's what the residents choose to eat. Then they have a formal dining room where you get a full-course meal. The day we were there, they had lasagna and salad. Everything was fresh because the owner had a garden. They make their own gardens and they grow their own vegetables for the whole year. He's pretty good and the residents are the ones that take care of it. They weed it, fertilize it, and everything. So, it also gives them something to do. The owner is there every day except on Tuesdays. I live not too far from there, and every 4th of July they have this massive 4th of July party where they have fireworks. Lots of people go there with their families and they invite everybody there. They do Christmas parties, too, and they take them out on a whitewater rafting down there in the gorge.

Matthew

My sister just recently moved into Mount View Assisted Living. It has multiple floors and two separate dining areas. One was more like for bigger meals and had a restaurant feel to it, and then they have another that is just a general dining area. So, it gives the residents a couple of different options. In the restaurant area, it's more like a restaurant menu-style, and the other area is like a common area, so they have oatmeals, cereals, sandwiches, and pretty much every day breakfast and general things. They do have activities, not as many right now during COVID, but they do have things to keep them active. There's a group that does different things daily, and then they let people get involved as much as they can, but the rooms are more of a one-bedroom. It's like one big room with a closet and a separate bathroom. Then they have laundry services too.

Jean

My sister-in-law moved into Mount View Assisted Living because she liked it. The building is drab, and the rooms are very small, but the staff is friendly and good. The activities listed are good, but I feel the towel, sheet, and blankets are inferior. I was disappointed that she has to share a bathroom, and the door to the room is extremely heavy, so it’s hard for her to get in and out.

For a former resident

The administration of medication is very concerning here. The residents have to line up in a hall to get their meds if they did not get them handed to them in the dining locations. No proper follow through to make sure the resident actually takes them. Very small staff managing 150 residents' medications. There are multiple reports on DOH site of Medication Mismanagement Citations. As a relative, once they started receiving my check, the administration was very unresponsive to family (email or voicemail not returned) unless they had an issue they wanted addressed by the family. Then they wanted immediate response. They have a great sales pitch, but I warn "Buyer Beware". Aides and receptionists were excellent.

Chris

Mount View's rooms were private and well-kept. The staff was more hands-off. The dining area was very nice, like a '50s diner, and they had a nice garden with a gazebo. It was an old hospital, but it was well-maintained.

Bryce

We chose Mount View for my parents because they actually tried to get the residents engaged through mental and physical activities. It seemed to be a better fit. They make them do 4 activities a week, they have club activities where they can make up their own clubs, and they have bucket list activities where the residents dream outside the box and talk about what they wanted to do. They take them on plane rides, boat trips, racing tracks, fishing, and the owner is trying to work something out for two of the residents who wanted to go hunting. They've been there for 2 weeks and the people who work there have been OK so far.