GreenField Continuing Care Community

Greenfield was a truly horrible experience for our family. The facade is wonderful and inviting, however the Management was below sub-par in some of the 'Business Units' .. particularly The Terrace. Management leaves at PRECISELY 4pm each day and the Resident care degrades dramatically from a level that is unimpressive to begin with. Staff was observed serving Residents meals while food the Servers were consuming was literally hanging from their mouths. After diner Residents were left in their rooms or ignored while Staff curled up in the lounge chairs watching TV of the Staff's choosing and attention paid only to their phones. in retrospect, the above would have been acceptable if were not what followed. When the facility Manager was on the verge of being exposed for extremely poor decisions, our Resident was forced out through many calls to the EMT, trips to the hospital for 'falls' and then a predetermined refusal to allow for the Residents return. To the extreme of denying return, and leaving the Resident in the Hospital ER after release from exam until 2am on a Holiday ... at which point the Hospital re-admitted the 98 year old just to provide them with a bed for the evening. The Resident never returned to their living quarters at the Terrace and the "problem" of the Managers prior bad decisions went away ... as did We, Praise the Lord. Avoid this facility, especially Memory Care. The Sales Brochure is wonderful, the experience is not.

My grandfather lives at the Greenfields Manor for years now. When entering the MANOR the receptionist is mean , rude and very ignorant. Ive never once seen her smile let alone acknowledge ones presence. She very unpleasant and nasty to the employees and residents, which seem to annoy her. If you try to ask her a general question she acts as if your making her job a million times harder. Besides that its a fairly alright facility. The cleanseines is somewhat average, besides the floors are always sticky, dirty and wreak of vinger and the bathrooms arent always the greatest either. For the meals they prepare and serve they are rarly consistent in quality and lack flavor . In the last year the quality of the meals and food in the dinning room has declined drastically. Sadly It is unpredictable and unconsistant. I Always hear the residents say dont they taste the food they make for they serve it ?, How do they expect us to eat something they wouldnt eat? BUT if you do ever visit you must visit their CAFE it is out of this world Delicious. The young lady /Chef that prepairs the food/Meals is amazing, always friendly and prefessional. Everything she makes us to eat is mouth watering delicious, always fresh And appetizing to thee eye. She makes a homemade special of the day everyday too. Mu favorites are her mac and cheese., homemade White pizza fresh mozzarella tomato salad ans lastly her chicken souvalki salad are soooo good. She is a gem, she even knows everyone by name and knows what all the regulars like to orders, which helps out alot with the volunteering system they have. I almost always prefer to eat in their cafe rather than the dinning room , Its alot cheaper, the food taste alot better and the atmosphereis all around is more family friendly. They better hope she never leaves them. Cause shes what makes that cafe what it is...shes that good! I wish i could have her as my personal chef at home,????. Overall im fairly satisfied with the overall care my grandpa receives at the greenfields minus a few quarks. Ok now im hungry talking about all that good food in the cafe, Its a beautiful day to go visit grandpa and his friends at the cafe at. The Greenfields!!!

GreenField is the best place I've ever seen. It is expensive though. If I win the lottery, I'm going there. It is extraordinary. The cleanliness, the décor, the caliber of everything, and the people - They are superior in everything. They have trips and movies. They have the usual stuff. Anything that is out there, they do. The people working there were outstanding. GreenField is as perfect as they can get, but I can't afford it. With GreenField's food, they have home-made soups twice a day everyday of the week. You name it, they have it. It was extraordinary. I was in there in rehab, but I did see the assisted living and the nursing home part, and I thought, if I have money, I would stay there.

We looked at The Greenfields. The facility seemed to be very large. This was our No. 2. This was another one we thought very highly of. It had everything. We have a dog, and that was our concern. We want to be sure we could take our dog with us, and The Greenfields would allow that. The staff was very nice and very helpful. The rooms were very nice. They were a pretty good size.