Ellicott Center

618

My loved one has been there 4 weeks+ & Developed a stage 3 ulcer on her back. The head LPN has done nothing since I found it at stage 1 while bathing her. The 1st floor is where she is & staffing have ignored her cries for help, don't clean her much & do very poor job when they do. Bad place !

Jvinven

My husband spent two weeks here before he passed away. I had to plead with the staff for updates and to speak with the doctor, who never once called me. I never received one useful or honest word from anyone on the staff. He went for days without receiving his daily medications. He was left without water for days at a time. I finally did receive a call from the nurse supervisor to inform me that my husband had passed away. They called me twice more that day to find out if I had made arrangements yet to pick up my husband's body. They needed something from me, so suddenly they wanted to talk. Suddenly they needed ME to take immediate action. Their entire staff is culpable in my husband's death: the administration officers, the social works office, nursing, and the nurse's aides. They all gave their best concerted effort to maintain the 1 out of 5 rating at that time. The DOH should have shut this place down a long time ago.

Taraye

Loved therapy and Social work my mom was not happy she had to stay for a couple extra weeks but she is back to her old self and so happy. Thank you Cora and Ian!

joethed

I’ve laid in my own feces for 15 hours without being changed. The bandages on my foot have not been changed properly and have been exposed to the air when they were supposed to be moist. Do you ring the bell to get the nurse and she doesn’t come for three hours. They tell you they’ll be back and they don’t come back Some staff members and some numbers are just mean.I would never ever send anyone to his place for rehab.

samba40

My husband is currently a patient there. The staff are lazy, they don’t care. They have lost so many of his clothes even though I have signs that say Family does laundry. He has been out of the hospital 1 week and they till have not returned his belongings to him. Missing his laptop and personal belongings and no one cares. From the aids to the director of nursing whom was very rude to me on the phone. It’s so frustrating because I cannot go there to take care of things because of Covid-19. I have never seen such a horrible place!! I wouldn’t send my dog there.

Adam Fuchs

Loved the facility. Clean rooms and great staff. I saw the residents doing great Valentine's Day art projects with awesome supplies. They just partnered up with the Buffalo Sabres and it is so cool for a facility to care that much!