My father moved into Sunrise of Woodcliff Lake. It's a very comfortable place. The staff is really attentive, and really nice. Every time I go there they seem super efficient and always welcoming. They helped my dad a lot in his physical therapy there. I've seen lots of improvement, I'm really happy with the place, and I think my father is very satisfied as well. He has a one-bedroom apartment, they have a variety of rooms, and from 9:00 a.m. to 7:00 p.m. they have something different going on. They go on outings to shop, they go out for a ride, there are different games each day like bingo, playing cards, entertainment, they watch movies, and occasionally they have someone live to entertain them. They have a small library, a place where people can exercise, and a path outside around the facility where people can walk. I've only eaten there once, but it was very good. It's pricey, but every place I checked is pricey as well.
Sunrise of Woodcliff Lake Woodcliff Lake, NJ
Offers Assisted Living and Memory Care
16 Reviews
430 Chesnut Ridge Road, Woodcliff Lake, NJ 07677
Call
(800) 385-2527
Reviews of Sunrise of Woodcliff Lake
Assisted Living Reviews for Sunrise of Woodcliff Lake
March 23, 2020
I am a friend or relative of a current/past resident
May 16, 2019
I am a friend or relative of a current/past resident
My mother-in-law stayed at Sunrise of Woodcliff Lake, which was very nice, but got too expensive. The apartment is nice, clean, and very well-kept. The staff and food were very good. They had music people come in to play the piano and they had exercises, which my mother-in-law took part in.
February 07, 2017
I am a friend or relative of a current/past resident
My dad was in Sunrise; it was wonderful, but it was too expensive. The care was less expensive, but the room was more expensive. Wound care for his diabetes was an additional $1100, and what started out very affordable ended up very costly.
December 29, 2015
I am a friend or relative of a resident
The staff and the care they give at Sunrise of Woodcliff Lake are excellent. I’m there every day, and I can see that they are taking care of my mom and mother-in-law very well. They are very happy in this facility. When you walk in the door, it’s like walking into a house. It’s decorated nicely. There are activities happening every hour if you want to entertain yourself. My mother-in-law plays Rummikub every day at 1:00. They can also walk inside and outside, play bingo, go to the hair salon or physical therapy room, listen to music, and enjoy visiting entertainment. You name it, they have it there.
December 03, 2015
I am a friend or relative of resident
My mother has been there since being released from rehab due to cardiac triple-bypass surgery. She started on their 30-day "Road Home" program but, liked it so much, that she is now a permanent resident! Kudos to the staff, residents and the wonderful place that I love visiting her at. It is not too large and feels like a warm, beautiful home. I am so happy she is there participating in their long list of daily activities. She is a young 78 year old in the group but is having such a great time that it is hard to reach her on the phone in her room!
October 29, 2015
I visited this facility
There’s only one thing we did not like about Sunrise of Woodcliff Lake, which was the room sizes. Since my grandfather would be moving with my grandmother, they are coming from a much larger home. He felt that their largest two-bedroom suite still feel a little too small for him. I thought it was sizeable enough for the situation since they would be out and about in the community and the rest of the living areas, but he is having a hard time adjusting to this concept. He felt that even though the suites are 500 to 550 sq.ft, it would probably be a little bit too small. That was the only issue with the facility. Everything else was amazing.
The tour was wonderful, the facility was clean,and the staff was knowledgeable and friendly. Everything looked really beautiful. The neighborhood was fine; we know it well. It’s in a bit more of a commercial area, but they had a beautiful garden in the back secluded far from the main road. Noise wasn’t an issue at all. They had all different kinds of activities: exercises, games, bingo, word puzzles, movie nights, and lots of musical performances.
The staff was friendly and nice but not knowledgeable. The woman who was doing our tour from admission was, I guess, transferred from the other department. We asked a number of questions that she didn’t know how to answer.
May 01, 2015
I am a friend or relative of a resident
We moved my mother-in-law out of Sunrise because it was quite a distance from us. The place was very good. We just moved her closer to us. The staff was very professional. The rooms were very nice, upscale, very homey, beautiful, and spacious. They had bowling and Wii games; they also did bingo and that kind of stuff.
It was safe. There were no problems at all. Everybody was always right there when we came in. They had a maintenance man working on any problems that you have. They do it and fix it right away. There is good security around the premises -- locked doors in the back, that kind of thing. We did eat there, and the food was very good. I would say it was restaurant quality. The dining room was very nice and looked like a five-star restaurant. Very clean, very well-run, and you could order something even if it wasn't on the menu.
They could probably use a stand-by generator. One time the power went out, the people were downstairs, and they couldn't get up with no power in the elevator, so they had to hang around downstairs for a few hours because they couldn't get to their rooms.
March 07, 2015
I am a friend or relative of a resident
Sunrise was very nice, and they were very helpful and very kind. My mother stayed there for three weeks. I noticed some activities, but my mother did not participate.
February 17, 2015
I visited this facility
Sunrise of Woodcliff Lake was pretty much the same with the other Sunrise that I visited. However, they did not have interview, so I didn't know if they could offer my wife the services she needed. The rooms were very nice. I only met a couple of people, and they seemed fine.
February 15, 2015
I am a friend or relative of a resident
My mother is in Sunrise of Woodcliff Lake. The rooms are lovely, the food is good, and the security is excellent. My only concern is that she is in the memory care unit, and I find her still staying in bed at 2 o’clock in the afternoon almost every day. I told the director that it is not appropriate, but it is still happening.
One of the things I am disappointed about is that my mother does not know how to play the games. I told the staff to teach her, and they said they will, but they did not. They also do not get her out of her room.
October 15, 2014
I visited this facility
I was very impressed with Sunrise. The woman at the desk was very professional and friendly. I was shown two or three rooms and some paperwork. The place was very clean, attractive, and bright -- not depressing. They have pretty courts at the front and it was very appealing. They showed me the dining room and the rooms they have activities in. The dining room looked very nice. She also gave me a copy of the menu which was nice. It was also close to other things like the highway, clothing stores, decorating stores, food shopping place, and restaurants.
September 29, 2014
I am a friend or relative of a resident
Mom is in Sunrise of Woodcliff Lake. The people are very nice, but they are understaffed. They can only do so much. They didn't get mom out of bed for three days and that is not okay with me. The doctor comes in, but they didn't call me and tell me what medications they changed. I understand that they can't force anybody to do anything, but nobody goes to get her up, and I see six trays of food sitting in her kitchenette. That is unacceptable to me.
I think there should be an in-between place between rehab and assisted living because she needs more help than what's she is having. I didn't yell at anybody because I know they are working hard there. On the other hand, it is called "assisted living," and they are supposed to assist them. I will suggest for them to have grief counseling for people whose spouse has just died, and for my mother who has just turned into a child. I want her to be happy for whatever time she has left. However, to me, it is more dangerous where she is at than she is at home. That's the way I feel and that is really true.
Provider Response
Thank you for your review and please know that we take all concerns seriously. We would like to learn more about your experience at Sunrise so we can address concerns further. Please email us at Information@SunriseSeniorLiving.com. Thank you, Sunrise Team
January 27, 2014
I visited this facility
Sunrise of Woodcliff Lake is a beautiful facility, but it was out of my price range. The rooms are beautiful and well kept. They have excellent staff. The coordinator was very accommodating. They will take you out to the doctor within 10 miles. They also take you out to excursions if you are able to. They have in-house activities. They provide laundry service. They have a good chef for the food.
November 16, 2012
I visited this facility
I visited Sunrise Senior Living. Right now my mother is still with me, but when the time comes I think that's where she'll go because they have so many programs available to seniors, particularly the memory care program. The staff is absolutely wonderful. The rooms are large. They either provide furniture or you can bring your own. The food is restaurant-quality and there are amazing food choices available. Thirty years ago when our grandparents were in facilities, they were awful, but it's not that way anymore.
March 27, 2012
I visited this facility
My experience with Sunrise was both positive and negative. The facility was usually very tidy and the staff were very friendly. However, there was on occasion a foul smell. Also, on one occasion a resident had a digestive accident and it took longer than expected for the mess to be cleaned up. Other than that the place was friendly and welcoming.
February 29, 2012
I am a friend or relative of a resident
My experience with this assisted living home was a wonderful one. The staff is excellent and, more importantly, really caring towards my grandfather. There is always staff on call 24 hours per day and are trained in emergency response techniques. This is able to give my family and I peace of mind while away from our grandfather. The area is amazing and easy to drive to. It is a beautiful facility that reminds me of the comforts of home. The price is decent for all the various perks this facility offers in comparison with other living homes. The food is amazing, at least the couple of times i have eaten there, and my grandfather has never had a complaint. Again I attribute this positive quality to the excellence and professionalism of the staff. There are tons of programs to keep residence happy, occupied and entertained. Really these events bring the community together and create a family bond within the facility. I am so glad we were able to find this facility for my grandfather, and i cannot explain the relief of stress that comes from knowing he is in good hands.
Questions about Sunrise of Woodcliff Lake
What ongoing training does the staff receive in dementia care?
Sunrise’s onboarding program includes comprehensive classroom training on a range of topics, from the fundamentals of assisted living and resident care to dining and activities. Additionally, team members receive hands-on training and continuing education throughout their careers. This training includes areas such as memory care, activities of daily living, infection control, falls, privacy, and resident rights.
Describe the overall population of assisted living residents at Sunrise of Woodcliff Lake. What is their average age? What are their favorite things to do?
While our residents’ ages vary, they particularly enjoy our Sunrise Live With Purpose™ programming, which includes activities like art, music, learning, community involvement, physical activity, and more. We have adjusted some of our regular programming to further promote the health and safety of our residents and team members throughout the COVID-19 pandemic. We have done so in accordance with federal, state, and local regulations and health authorities.
What programs or activities does Sunrise of Woodcliff Lake offer to enrich residents' well-being?
Our dedicated activities team engages residents based on their individual preferences. Activities can include art, music, learning, community involvement, and physical activity.
What transportation services does Sunrise of Woodcliff Lake offer to assisted living residents?
We provide scheduled transportation services for residents. Please contact us to learn more.
What makes the chef or dining program at Sunrise of Woodcliff Lake exceptional? What kind of menu can assisted living residents expect?
We believe that quality food is an essential part of our residents’ overall well-being. Our dining program features well-balanced, homemade meals using fresh ingredients. Our highly trained, in-house chefs speak regularly with our residents to learn what menu items they would like featured in the community. From BBQ to tacos to seafood, you can expect a diverse menu with an exciting variety of cuisine.
What safety features or security measures does Sunrise of Woodcliff Lake offer to assisted living residents?
Our residents enjoy senior-friendly living spaces designed for comfort and safety, including an emergency call response system. We assess residents every month during wellness visits to determine if they will require additional safety with an individual emergency pendant.
How does Sunrise of Woodcliff Lake keep residents' families informed about their loved ones?
We provide regular updates via mail, phone, and email. Our team members also help our residents video chat with their loved ones on Skype and FaceTime. Through our electronic health record system, our team members can easily see and document information such as residents’ care delivery, medications, diagnoses, and activities of daily living, among others. As a result, when authorized family members contact our care team with questions, we are able to provide timely updates.
What ongoing senior care training does the staff receive?
Sunrise’s onboarding program includes comprehensive classroom training on a range of topics, from the fundamentals of assisted living and resident care to dining and activities. Additionally, team members receive hands-on training and continuing education throughout their careers. This training includes areas such as memory care, activities of daily living, infection control, falls, privacy, and resident rights.
What programs or activities does Sunrise of Woodcliff Lake offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our Life Enrichment Managers get to know each resident’s unique preferences, hobbies, and life experiences to help them experience meaning and purpose each day. Residents engage by participating in a variety of programming, such as art projects, crafts, puzzles, and other creative and cognitive activities. By combining current research on social engagement and brain health, and building upon our Sunrise Live With Purpose™ programming, we offer memory support programs that focus on strengthening and maintaining our residents’ cognitive abilities. These programs leverage things like physical fitness, occupation-based activities, and daily journals to help residents find meaning and purpose every day.
What techniques does Sunrise of Woodcliff Lake use to support memory care residents during mealtimes?
We are committed to creating a familiar, pleasant, and dignified dining experience for our memory care residents. Our dining rooms are warm and inviting with fresh flowers, linens, and soft music. Fiestaware china, finger foods, and contrasting table linens are among the tools that promote independence. Residents are presented choices visually, allowed time to make their selection, and given their chosen item quickly after the selection has been made.
How does Sunrise of Woodcliff Lake keep residents' families informed about their loved ones' health?
We provide regular updates via mail, phone, and email. Our team members also help our residents video chat with their loved ones on Skype and FaceTime. Through our electronic health record system, our team members can easily see and document information such as residents’ care delivery, medications, diagnoses, and activities of daily living, among others. As a result, when authorized family members contact our care team with questions, we are able to provide timely updates.
Services and Amenities of Sunrise of Woodcliff Lake
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Resident Transportation
- Garden And Patio
Cleaning services
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Guest services
- Guests At Mealtime
Diet
- Kosher
- Low Fat
- Low Salt
Languages
- English
General
- Pets: Yes
Types of care
- Walking Wheelchair Assistance
About Sunrise of Woodcliff Lake
Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.
We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.
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