My mother moved into Brookdale Wayne, and so far, it's been really good. We're there quite a bit, and they've been very caring. When I go there I don't find it depressing, and I interact more with the residents than my mother. Everybody greets me when I come in. The food is institutional, but it looks good to me, I found it OK; there are a lot of choices. They have tai-chi, they have a TV room with a very large TV, they have bingo, and I've seen them playing some games. There's a salon, a beautiful library with a gigantic TV, and comfortable couches.
820 Hamburg Turnpike, Wayne, NJ 07470
Call
(800) 385-2527
Reviews of Brookdale Wayne
Assisted Living Reviews for Brookdale Wayne
December 15, 2019
I am a friend or relative of a current/past resident
December 05, 2019
I am a friend or relative of a current/past resident
When my mother first arrived at Brookedale the staff was amazing. About a year in and the entire staff turned over and it has never been the same. Quality of care or lack of, food has gone downhill and the activites are barely there. We used to have paint and sips or other activities that family members and residents could enjoy. Prices keep going up and quality keeps going down.
April 12, 2019
I visited this facility
Brookdale Wayne was pretty nice. I don't have anything negative to say about it except that it was too expensive. The person during the tour was very nice, very cooperative, and understood our needs. The rooms were nice and clean.
Provider Response
We appreciate you taking the time to share your feedback with us from your visit. Please let us know if you ever have any additional questions about Brookdale!
July 11, 2018
I am a friend or relative of a current/past resident
The rooms were small, but clean. The administrator and her staff were pleasant and engaging. However, after assuring us they could care for our mother - that was not the case. Mentally she was 100%, but physically she was very weak. She needed help with getting to/from the bathroom, dressing, showering, movement from one area to another and that is where this place fell apart. The weekend and night staff were horrible - slow to respond and when they did, had a terrible attitude. I got to the point where our mother feared calling them. Additionally, they were very slow to react to and address any medical issues. For the monthly fee charged we expected (and should have gotten) much, much more - as you do pay incrementally for every element of care in addition to the room fee. I know the administrator diligently tried to address/fix issues, but they remained. Perhaps this facility is great if you can do most everything for yourself - but not so if you actually do need assistance.
Provider Response
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
May 25, 2018
I visited this facility
Brookdale Wayne was very nice, and the people were very impressive. The manager was a very nice person. The ambiance was pretty nice, but not quite as warm in appearance as where my father is staying. The rooms were pretty standard and small, motel-room size, with a bathroom with a seat so they can sit while taking a shower and lots of handrails everywhere. There's also a window to the outside so the rooms seemed pretty nice. Some of the rooms had their own little kitchenette with a microwave oven and a little refrigerator.
March 31, 2018
I am a friend or relative of a current/past resident
I really like Brookdale Wayne. My parents are adjusting well. We haven't had any problems so far. They go out monthly to a local restaurant and they also have Bingo and cooking classes. The residents cannot participate in cooking, and I was hoping they'd have an interactive activity, but instead they just watch the person cook. They serve three meals a day, but the food could be improved. They also do their laundry for them. I have no problems with the staff at all and we've had good communication. Everybody's pleasant.
June 06, 2017
I visited this facility
Brookdale Wayne was very nice and clean, but we needed independent living. We went to a couple of rooms, and they were nice. It was a very convenient place.
December 03, 2016
I am a friend or relative of a current/past resident
I love Brookdale. They're very good, very professional, very caring, and love their jobs. The food is very good. It's 20 minutes away, and the price is comparable to others. My husband has been there for a month, and I'm very happy. I would recommend the place.
May 10, 2016
I visited this facility
We visited Brookdale Wayne for my mother. Everybody was very nice. The rooms were small but clean and nice.
April 13, 2016
I visited this facility
Brookdale Wayne is wonderful for assisted living but the people with dementia are kind of put in a more restricted space than where my husband is now. The rooms were very nice; you couldn’t ask for nicer, like a very nice hotel. The people were also very nice.
March 04, 2016
I visited this facility
I visited Brookdale Wayne. The place was very dark. I was taken around by one woman, and she was quite good. The main floor was very dark where the dining room and lounge were. It was hard to tell about the rooms because the place was being renovated. There were some activities going on.
September 10, 2015
I am a friend or relative of resident
I visited my mom and always find her smiling she is always telling me she loves it here and how it's changed her life knowing at home she would have nobody to take care of her hands on needy problems other than me. She is always telling me about her favorite worker Mina or mini was the name and how she runs to help and put a smile on everyone's face and visits often on her free time this just comes to show that this place is an environmentally happy place where workers enjoy to be at. Who would come to work on their day off and hug and visit residents?? The food and everything is great! I am happy knowing my mom is in a safe happy place.
August 22, 2015
I am a friend or relative of a resident
This facility recently became Brookdale (from Emeritus). Since that time the food service has declined dramatically and the cable tv has been limited to what must be basic service (previously hallmark, food ,hgtv were available). Some of the staff are excellent and caring. Unfortunately, that can not be said for all.
February 20, 2015
I visited this facility
We did visit one that was recommended named Emeritus at Wayne. It was terrible because we are still waiting for a phone call back after two months. The staff was nice, but it was disappointing because we still haven't heard back. Everything was nice. The rooms were nice. I went there a couple of times, and one time they had visiting dogs. They have a movie in one room. It is a very nice place. They kept telling me to come back, and I couldn't keep coming back there to hear the same thing over and over again. Right now, they wouldn't take my sister, but it is a very nice place, and I would have liked that place.
January 18, 2015
I visited this facility
I was looking at the memory care areas of all the places I have looked at, and at the Emeritus, the memory care area was small. I felt not very nice -- I did not want my mother to be there. It just felt cramped, and it was not spacious. It was kind of looked like it was just stuck in there. It didn't feel anything like the rest of the facility.
October 25, 2014
I am a friend or relative of a resident
Emeritus is very nice. There are a lot of things for them to do, and they get three meals a day. They give them a little activity calendar, so she is very happy there. But I think they need to improve a little bit like the entrance way should be kept a little better and more updated. They should put an overhang outside so when you are putting back and its pouring rain, there’s a way to get that person with a walker to the car without trying to be under an umbrella. Some places I originally looked up long ago had something like that. I have never eaten there, but she is always happy with the food; she says it’s good, and sometimes she complains but we are happy with it.
October 16, 2014
I am a friend or relative of a resident
Mom is in Emeritus at Wayne and we get Medicaid. If you’re there for two years, you then get priority to those beds and the distance from my husband was something important. I wanted the minority of the beds to be Medicaid beds. It was pretty much what I pictured. My mom is Jewish, and they had a Rabbi coming in once a week, so that told us there was enough to use there. I like best is the people that I met: the executive director, director, customer relations, and Wendy the nurse. The room and dining room is really nice, and it is well-designed. Mom is engaged with their activities, and they have bingo every day.
They’re focusing on having fun while they do their jobs because if they have fun, they set the tone. The atmosphere is warm. It was friendly; they give head ups of what my mother’s character is like, and they knew exactly how to respond to her and make a big deal whether she came in. Other’s just didn’t do that. My mom couldn’t have been happier. The room was fine, extremely clean, extremely fine quality. and no smells or anything like that.
August 28, 2014
I visited this facility
Emeritus at Wayne was nice. It was very much like all the other ones, but what impressed me was that my mother wanted a large room, and they had a 600-square-foot room suite for her, so that's what I took for her. The staff seemed very nice. Also, I like this one because it is 5 minutes from my house. The place was spacious. The outside ground was not big, but my mother is 90 and she is not going outside too much. Security was fine. They had someone at the desk there all the time.
July 06, 2014
I visited this facility
I thought Emeritus at Wayne was a very nice facility. It has very caring staff. The campus itself is limited, but I think that if my parishioner had given them a chance, they would have integrated her into the community. Their fee seemed a bit less, and it was in Wayne itself, which was closer to where some of her friends might be enclosed in where she originally lived. She didn't feel that they were dealing with her dietary needs as much as she would like, but she was there only for a week, and that doesn't give anybody a chance. I am not criticizing them for that because I think that over time they could have worked on that, and they were willing to do that.
May 30, 2014
I visited this facility
Emeritus at Wayne is very nice. The staff seemed very nice. The place was very clean and very nicely kept. The rooms looked big, nice, and spacious. Their dining room was very nice. There was a patio, and that was very nice too. The only thing that I didn’t like is the setting of the actual building. It was kind of off the main road, and it was esthetically not pleasing, like, there were no gardens.
May 29, 2014
I am a friend or relative of a resident
I had my mom at Emeritus at Wayne. We like everything about this facility, and that is the reason why we chose it. She has a studio room, and that is adequate for her. She has a little kitchenette, and it has a nice view. We love the staff. They are very nice.
May 10, 2014
I visited this facility
The rooms at Emeritus Wayne are very nice. They had different setup where each section had some sort of theme to it, like farm setting or something distinctive. The staff all seemed to be very competent.
March 29, 2014
I visited this facility
Emeritus at Wayne was fantastic. It was a very friendly environment. The staff was very nice and helpful. They were also informative. The room and apartment were very nice, as well as the dining facility. They had a lot of activities. They had exercise class and social programs.
March 27, 2014
I am a friend or relative of a resident
My dad is in Emeritus of Wayne. It is a very nice and up-beat community. The environment is nice, and there is nice feel to the place. Everybody in the front door office, the staff, and the people in the wellness center are very helpful and caring. The residents there seem happy. The rooms all look good.There are a nice size, clean, and bright. My dad has a studio, and it is a a decent size for him. I had lunch there, and the food is good. They have activities like movies, crafts, and different things that they do. On the second floor, they do cooking and exercising. I think they need probably more transportation over the week for the residents.
February 26, 2014
I visited this facility
Emeritus was like a hotel and had like 10 or 12 floors. No apartments on the first floor, it just goes up. They had a dining like a hall where people congregate or get together downstairs but upstairs, that's where we went to see the rooms. It was more like a hotel feel. When you first walk in, it just smelled bad. It smelled like people didn't get changed or something. The staff was nice but this feeling when you walk in and I couldn't wait to get out but I had to wait for my mom to hear as much as she could and then she was just like forget it. We didn't even want to go back.
February 24, 2014
I visited this facility
I really like Emeritus at Wayne. It was a nice facility and it's clean. From the Emeritus facilities I've seen I like this better because the rooms and the closet were a little bigger. I like the fact that each individual unit you can control the temperature because that is important. The only people I met were the people who showed us around and the front desk and they were very, very nice; no problem.
December 27, 2013
I visited this facility
I was given a tour at Emeritus. The staff seemed helpful. I saw some of the rooms. They were very comfortable and well kept. They had a small kitchenette with a microwave. The rooms would have been affordable, but nothing was affordable there.
August 26, 2013
I visited this facility
On our way to Emeritus, I had an accident and I was dirty by the time I got there. So they took my clothes, sent me to the bathroom and gave me a soap to clean myself up. While I was in the bathroom, they also took care of my husband who has Alzheimer's. They also washed my clothes for me. We were not yet residents there but they were wonderful helping us. Our visit was wonderful. Emeritus was beautiful, nice and clean. The staff was excellent and I was very impressed with them. The apartments were very nice and spacious. They had a nice bathroom, bed and closets. They have every kind of activities you can think of. People would come in and do exercise. Emeritus is our first choice and I would absolutely recommend this facility but not before we get in there.
July 29, 2013
I visited this facility
Emeritus at Wayne was a very nice and organized facility Their dining room was really nice. They have any possibility that you might want. There were lots of activities going on all the time. They had a library, they had meeting room and people were doing puzzles and other things. The only thing that I didn't like was the room was too small.
July 11, 2013
I visited this facility
We found Emeritus at Wayne beautiful, but much more expensive. The staff was excellent. I never had any problems at all with them, we had a beautiful tour. It's a larger place and I would say they have more activities. The cordiality of the people and the knowledge of the staff are the best things about this facility. They were so kind to the people if they made a mistake like they didn't know where their room was, they guided them and took them back to their rooms.
November 27, 2012
I am a friend or relative of a resident
I was very impressed by the level of dedication shown by the staff at this facility. They advertise themselves as one of the best communities of their kind, and this comes across in the level of comfort the employees ensure to both residents and visiting families, as well as the attention to detail shown by the administrators in planning the hospitality. I was immediately comfortable with my loved one living at this facility. The fact that they are pet friendly is a huge plus as well! Overall I can't see anyone being disappointed by the level of commitment offered by this community.
June 22, 2012
I am a friend or relative of a resident
There was a friendly staff and a very wide range of people there. My grandmother had made friends with many of the staff and residents. It is a very family oriented and happy place. The activities and the area is not ideal though. My grandmother tended to get bored. Yes, she was sick but no she was not brain dead or close to death. They should take into account the fact that these men and women are people and need to be entertained and cannot spend the entire day in their room and cannot live their lives in four walls. The food is good on my grandmothers standards.
June 22, 2012
I am a friend or relative of a resident
This facility was very good. The staff wazs amazingly helpful and friendly. I was amazed by how caring and loving the staff was towards these men and women they didn't even know that well. The place also has very good activities for the people living there. My grandmother can still enjoy her life even though she isn't in the best of health. This really pleases me. The atmosphere is very warm and happy and homey. I felt at home and that is a rare quality at a assisted living facility. Most feel like hospitals and medical centers, but this felt different. My grandmother is also served delicious food, which is a reuirement of my tough italian grandmother. Somehow she still remembers how she likes all of hedr food and if its not done to a T she will freak out. I appreciate the consideration, time, and efforts put towards each and every person living there by the staff. I highly recomend this place.
May 25, 2012
I visited this facility
I need help taking care of my elderly father. This facility ended up our search and offered us all what was desired. This is a very good place to live. The staff members were also friendly. The apartment seemed to be comfortable and furnished with the things you'd need to live comfortably. There is a nice garden outside where people can walk around in the garden if they are able to or just go and sit on the swing or in their wheel chairs and associate with others. It is a kind of controlled environment, yet I didn't get the feeling that it was a confined space. The management is competent and residents are provide a variety of ancillary services and a Personalized Assisted Living environment that encourages them to continue to live as they please while respecting individual preferences. We toured the kitchen where the residents' meals are prepared. It seemed clean and inviting. During the tour I noticed that all of the residents seemed pretty upbeat, which wasn't what I was expecting while visiting. Overall, I would say that the facility is very nice.
May 15, 2012
I am a friend or relative of a resident
Every visit I have made to the Emeritus in Wayne NJ has left me concerned. I was not the one to put my great grandmother into the facility, but have gone to visit multiple times especially more recently.My great grandmother is in very bad condition and has fallen multiple times and is now suffering from Alzheimer as well. When every there is an issue with my great grandmother it takes at least 15-20 minutes to get a nurse.This concerns me more than anything because she can no longer take care of herself and wonder how long they take to get to her when none of my family is around to hound the staff for help.Outside of this issue the staff is friendly and the grounds are well kept and the rooms are always clean when I visit. I Worry greatly about my great grandmother and wish the staff was more attentive and ready to act when something happens.
April 27, 2012
I visited this facility
This is a lovely facility. The rooms are very nice and cheery. The facility has a homey feeling to it. However, the care level is not what it should be. There are not enough staff/aides for the number of residents there. It also appears that the staff is not well-trained. Delivery of services is quite disorganized and many mistakes are being made. Many services are not delivered as promised. As in any facility, there are some staff members that are outstanding, and others who can't be bothered to do their job. Cleaning is somewhat haphazard in many areas. For those that need more assistance, the care is uneven.There are ample activities, seven days a week, from morning to evening available both onsite and out of the facility. Even when there are no planned activities, many of the residents are out of their rooms and socializing, giving the place a lively feel. The place is also pet-friendly. Emeritus at Wayneay be the best fit for people who are social, since residents are generally encouraged to be out of their rooms and to interact. I advise it to everyone.
Services and Amenities of Brookdale Wayne
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Housekeeping
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
- Fitness Room
Diet
- Low Fat
- Low Salt
Languages
- English
General
- Minimum Age: 65
Training Areas
- Memory Care Training
About Brookdale Wayne
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
Get CostsMap of Brookdale Wayne
Senior Living Communities near Passaic County, NJ
Senior Living Communities near Wayne, NJ
Other Senior Care in Wayne, NJ
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
