Brookdale Wayne

Offers Assisted Living and Memory Care

24 Reviews

2015

820 Hamburg Turnpike

Wayne

07470

Brookdale Wayne

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4.2 24

Maureen 2021-10-14 Quite honestly, I didn't like the location of Brookdale Wayne. I thought it was a little dirty, and it could have been cleaner, it looked a little worn. But on the other hand, the people there seemed happy and the staff appeared to be very attentive. But it seemed a little dated. The person who gave us the tour talked a whole lot. Their facilities are pretty much all the same, they offer the same things that other places offer. They had physical therapy, a salon, a room for families to visit in and have a meal, and they have a nice dining room. I visited this facility

5 3 1

StaceyS 2021-10-06 We just moved my father into Brookdale and it has been wonderful! The staff is attentive and cheerful. We needed extra help on move in day and nurses and various staff members showed up pronto to help us with everything. He has been seated at every meal with a new person to get to know so he has many friends already. I know he is in good hands and his once solitary life has become filled with activity and community. Very grateful for Brookdale! I am a friend or relative of a current/past resident

5 5 1

JRezo 2021-09-28 We were looking for a place for my 93 yr old Mother, who is still very with it, but needs assistance. Some places were nice, but something was always a little off. When we met with Ashley and Chris, toured the facility, met with the staff, and after several long conversations getting to know each other, we knew it was the place!. My mother has been welcomed with open arms, with every staff member treating her like family! My mother had been in places prior, and it never felt like a family atmosphere, this place does. She is cared for, treated with respect, and we feel so good knowing she is there. Its a very difficult process from every level, but the Brookdale really made it easy..They are very accommodating, and always there for questions, and guidance. My mother, who is really fussy, is enjoying everything, and commenting on how nice all the staff and residents are. We are super pleased all the way around, and look forward to mom living many more happy and productive years in a great place, while getting the care she needs.. I am a friend or relative of a current/past resident

5 5 1

Nigel 2021-09-10 We visited Brookdale Wayne. If we were choosing long-term care, there isn't very much I would not like about it. And we are looking at the various options that we might have for care if we go for an assisted living place. I would think that Brookdale would be a fine option. I was more impressed with this place and another one than the place we saw yesterday. We saw everything in assisted living and they also have memory care. We did not see memory care because the people in memory care are locked away, which is a bit distressing, but maybe that's necessary. It's an attractive place, rather impressive. And even if we go that way, that sort of place we would like to live in. They provide full service from what I could understand, from perfect health to needing hospitalization. The young woman who took us around was professional, pleasant, friendly, and dedicated. She did a great job. What we saw there was very thorough and they have all sorts of excellent stuff going on. They have a very, very full program of activities too, which is impressive. I visited this facility

5 5 1

Garry 2019-12-15 My mother moved into Brookdale Wayne, and so far, it's been really good. We're there quite a bit, and they've been very caring. When I go there I don't find it depressing, and I interact more with the residents than my mother. Everybody greets me when I come in. The food is institutional, but it looks good to me, I found it OK; there are a lot of choices. They have tai-chi, they have a TV room with a very large TV, they have bingo, and I've seen them playing some games. There's a salon, a beautiful library with a gigantic TV, and comfortable couches. I am a friend or relative of a current/past resident

5 5 1

Firstgrandchild 2019-12-05 When my mother first arrived at Brookedale the staff was amazing. About a year in and the entire staff turned over and it has never been the same. Quality of care or lack of, food has gone downhill and the activites are barely there. We used to have paint and sips or other activities that family members and residents could enjoy. Prices keep going up and quality keeps going down. I am a friend or relative of a current/past resident

5 3 1

Phyllis 2019-04-12 Brookdale Wayne was pretty nice. I don't have anything negative to say about it except that it was too expensive. The person during the tour was very nice, very cooperative, and understood our needs. The rooms were nice and clean. I visited this facility

5 3 1

Carcia 2018-07-11 The rooms were small, but clean. The administrator and her staff were pleasant and engaging. However, after assuring us they could care for our mother - that was not the case. Mentally she was 100%, but physically she was very weak. She needed help with getting to/from the bathroom, dressing, showering, movement from one area to another and that is where this place fell apart. The weekend and night staff were horrible - slow to respond and when they did, had a terrible attitude. I got to the point where our mother feared calling them. Additionally, they were very slow to react to and address any medical issues. For the monthly fee charged we expected (and should have gotten) much, much more - as you do pay incrementally for every element of care in addition to the room fee. I know the administrator diligently tried to address/fix issues, but they remained. Perhaps this facility is great if you can do most everything for yourself - but not so if you actually do need assistance. I am a friend or relative of a current/past resident

5 2 1

David 2018-05-25 Brookdale Wayne was very nice, and the people were very impressive. The manager was a very nice person. The ambiance was pretty nice, but not quite as warm in appearance as where my father is staying. The rooms were pretty standard and small, motel-room size, with a bathroom with a seat so they can sit while taking a shower and lots of handrails everywhere. There's also a window to the outside so the rooms seemed pretty nice. Some of the rooms had their own little kitchenette with a microwave oven and a little refrigerator. I visited this facility

5 5 1

Donna 2018-03-31 I really like Brookdale Wayne. My parents are adjusting well. We haven't had any problems so far. They go out monthly to a local restaurant and they also have Bingo and cooking classes. The residents cannot participate in cooking, and I was hoping they'd have an interactive activity, but instead they just watch the person cook. They serve three meals a day, but the food could be improved. They also do their laundry for them. I have no problems with the staff at all and we've had good communication. Everybody's pleasant. I am a friend or relative of a current/past resident

5 5 1

visitor276182 2017-06-06 Brookdale Wayne was very nice and clean, but we needed independent living. We went to a couple of rooms, and they were nice. It was a very convenient place. I visited this facility

5 4 1

anonymous800325 2016-12-03 I love Brookdale. They're very good, very professional, very caring, and love their jobs. The food is very good. It's 20 minutes away, and the price is comparable to others. My husband has been there for a month, and I'm very happy. I would recommend the place. I am a friend or relative of a current/past resident

5 5 1

MariaSKJXC 2016-05-10 We visited Brookdale Wayne for my mother. Everybody was very nice. The rooms were small but clean and nice. I visited this facility

5 5 1

Janet126890850 2016-04-13 Brookdale Wayne is wonderful for assisted living but the people with dementia are kind of put in a more restricted space than where my husband is now. The rooms were very nice; you couldn’t ask for nicer, like a very nice hotel. The people were also very nice. I visited this facility

5 4 1

Ken115484150 2016-03-04 I visited Brookdale Wayne. The place was very dark. I was taken around by one woman, and she was quite good. The main floor was very dark where the dining room and lounge were. It was hard to tell about the rooms because the place was being renovated. There were some activities going on. I visited this facility

5 3 1

Bambiii 2015-09-10 I visited my mom and always find her smiling she is always telling me she loves it here and how it's changed her life knowing at home she would have nobody to take care of her hands on needy problems other than me. She is always telling me about her favorite worker Mina or mini was the name and how she runs to help and put a smile on everyone's face and visits often on her free time this just comes to show that this place is an environmentally happy place where workers enjoy to be at. Who would come to work on their day off and hug and visit residents?? The food and everything is great! I am happy knowing my mom is in a safe happy place. I am a friend or relative of resident

5 4 1

Pandora3 2015-08-22 This facility recently became Brookdale (from Emeritus). Since that time the food service has declined dramatically and the cable tv has been limited to what must be basic service (previously hallmark, food ,hgtv were available). Some of the staff are excellent and caring. Unfortunately, that can not be said for all. I am a friend or relative of a resident

5 4 1

Caring83669050 2014-10-25 It is very nice. There are a lot of things for them to do, and they get three meals a day. They give them a little activity calendar, so she is very happy there. But I think they need to improve a little bit like the entrance way should be kept a little better and more updated. They should put an overhang outside so when you are putting back and its pouring rain, there’s a way to get that person with a walker to the car without trying to be under an umbrella. Some places I originally looked up long ago had something like that. I have never eaten there, but she is always happy with the food; she says it’s good, and sometimes she complains but we are happy with it. I visited this facility

5 4 1

Ed26 2014-10-16 Mom is in here and we get Medicaid. If you’re there for two years, you then get priority to those beds and the distance from my husband was something important. I wanted the minority of the beds to be Medicaid beds. It was pretty much what I pictured. My mom is Jewish, and they had a Rabbi coming in once a week, so that told us there was enough to use there. I like best is the people that I met: the executive director, director, customer relations, and Wendy the nurse. The room and dining room is really nice, and it is well-designed. Mom is engaged with their activities, and they have bingo every day. They’re focusing on having fun while they do their jobs because if they have fun, they set the tone. The atmosphere is warm. It was friendly; they give head ups of what my mother’s character is like, and they knew exactly how to respond to her and make a big deal whether she came in. Other’s just didn’t do that. My mom couldn’t have been happier. The room was fine, extremely clean, extremely fine quality. and no smells or anything like that. I visited this facility

5 5 1

Caring80391350 2014-08-28 It was nice. It was very much like all the other ones, but what impressed me was that my mother wanted a large room, and they had a 600-square-foot room suite for her, so that's what I took for her. The staff seemed very nice. Also, I like this one because it is 5 minutes from my house. The place was spacious. The outside ground was not big, but my mother is 90 and she is not going outside too much. Security was fine. They had someone at the desk there all the time. I visited this facility

5 4 1

Caring85516350 2014-05-29 I had my mom here. We like everything about this facility, and that is the reason why we chose it. She has a studio room, and that is adequate for her. She has a little kitchenette, and it has a nice view. We love the staff. They are very nice. I visited this facility

5 5 1

Caring83589450 2014-05-10 The rooms are very nice. They had different setup where each section had some sort of theme to it, like farm setting or something distinctive. The staff all seemed to be very competent. I visited this facility

5 4 1

Caring80206250 2014-03-29 It was fantastic. It was a very friendly environment. The staff was very nice and helpful. They were also informative. The room and apartment were very nice, as well as the dining facility. They had a lot of activities. They had exercise class and social programs. I visited this facility

5 5 1

John81171950 2014-03-27 My dad is in here. It is a very nice and up-beat community. The environment is nice, and there is nice feel to the place. Everybody in the front door office, the staff, and the people in the wellness center are very helpful and caring. The residents there seem happy. The rooms all look good.There are a nice size, clean, and bright. My dad has a studio, and it is a a decent size for him. I had lunch there, and the food is good. They have activities like movies, crafts, and different things that they do. On the second floor, they do cooking and exercising. I think they need probably more transportation over the week for the residents. I visited this facility

5 4 1

820 Hamburg Turnpike, Wayne, NJ 07470

Call (800) 385-2527

2015

Brookdale Wayne (800) 385-2527

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Reviews of Brookdale Wayne

24 Reviews Write a review

Food

(5 Reviews)

Staff

(9 Reviews)

Facility

(8 Reviews)

Activities

(4 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for Brookdale Wayne

October 14, 2021

By Maureen

I visited this facility

Quite honestly, I didn't like the location of Brookdale Wayne. I thought it was a little dirty, and it could have been cleaner, it looked a little worn. But on the other hand, the people there seemed happy and the staff appeared to be very attentive. But it seemed a little dated. The person who gave us the tour talked a whole lot. Their facilities are pretty much all the same, they offer the same things that other places offer. They had physical therapy, a salon, a room for families to visit in and have a meal, and they have a nice dining room.

Provider Response

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.

October 06, 2021

By StaceyS

I am a friend or relative of a current/past resident

We just moved my father into Brookdale and it has been wonderful! The staff is attentive and cheerful. We needed extra help on move in day and nurses and various staff members showed up pronto to help us with everything. He has been seated at every meal with a new person to get to know so he has many friends already. I know he is in good hands and his once solitary life has become filled with activity and community. Very grateful for Brookdale!

September 28, 2021

By JRezo

I am a friend or relative of a current/past resident

We were looking for a place for my 93 yr old Mother, who is still very with it, but needs assistance. Some places were nice, but something was always a little off. When we met with Ashley and Chris, toured the facility, met with the staff, and after several long conversations getting to know each other, we knew it was the place!. My mother has been welcomed with open arms, with every staff member treating her like family! My mother had been in places prior, and it never felt like a family atmosphere, this place does. She is cared for, treated with respect, and we feel so good knowing she is there. Its a very difficult process from every level, but the Brookdale really made it easy..They are very accommodating, and always there for questions, and guidance. My mother, who is really fussy, is enjoying everything, and commenting on how nice all the staff and residents are. We are super pleased all the way around, and look forward to mom living many more happy and productive years in a great place, while getting the care she needs..

September 10, 2021

By Nigel

I visited this facility

We visited Brookdale Wayne. If we were choosing long-term care, there isn't very much I would not like about it. And we are looking at the various options that we might have for care if we go for an assisted living place. I would think that Brookdale would be a fine option. I was more impressed with this place and another one than the place we saw yesterday. We saw everything in assisted living and they also have memory care. We did not see memory care because the people in memory care are locked away, which is a bit distressing, but maybe that's necessary. It's an attractive place, rather impressive. And even if we go that way, that sort of place we would like to live in. They provide full service from what I could understand, from perfect health to needing hospitalization. The young woman who took us around was professional, pleasant, friendly, and dedicated. She did a great job. What we saw there was very thorough and they have all sorts of excellent stuff going on. They have a very, very full program of activities too, which is impressive.

December 15, 2019

By Garry

I am a friend or relative of a current/past resident

My mother moved into Brookdale Wayne, and so far, it's been really good. We're there quite a bit, and they've been very caring. When I go there I don't find it depressing, and I interact more with the residents than my mother. Everybody greets me when I come in. The food is institutional, but it looks good to me, I found it OK; there are a lot of choices. They have tai-chi, they have a TV room with a very large TV, they have bingo, and I've seen them playing some games. There's a salon, a beautiful library with a gigantic TV, and comfortable couches.

December 05, 2019

By Firstgrandchild

I am a friend or relative of a current/past resident

When my mother first arrived at Brookedale the staff was amazing. About a year in and the entire staff turned over and it has never been the same. Quality of care or lack of, food has gone downhill and the activites are barely there. We used to have paint and sips or other activities that family members and residents could enjoy. Prices keep going up and quality keeps going down.

April 12, 2019

By Phyllis

I visited this facility

Brookdale Wayne was pretty nice. I don't have anything negative to say about it except that it was too expensive. The person during the tour was very nice, very cooperative, and understood our needs. The rooms were nice and clean.

Provider Response

We appreciate you taking the time to share your feedback with us from your visit. Please let us know if you ever have any additional questions about Brookdale!

July 11, 2018

By Carcia

I am a friend or relative of a current/past resident

The rooms were small, but clean. The administrator and her staff were pleasant and engaging. However, after assuring us they could care for our mother - that was not the case. Mentally she was 100%, but physically she was very weak. She needed help with getting to/from the bathroom, dressing, showering, movement from one area to another and that is where this place fell apart. The weekend and night staff were horrible - slow to respond and when they did, had a terrible attitude. I got to the point where our mother feared calling them. Additionally, they were very slow to react to and address any medical issues. For the monthly fee charged we expected (and should have gotten) much, much more - as you do pay incrementally for every element of care in addition to the room fee. I know the administrator diligently tried to address/fix issues, but they remained. Perhaps this facility is great if you can do most everything for yourself - but not so if you actually do need assistance.

Provider Response

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.

May 25, 2018

By David

I visited this facility

Brookdale Wayne was very nice, and the people were very impressive. The manager was a very nice person. The ambiance was pretty nice, but not quite as warm in appearance as where my father is staying. The rooms were pretty standard and small, motel-room size, with a bathroom with a seat so they can sit while taking a shower and lots of handrails everywhere. There's also a window to the outside so the rooms seemed pretty nice. Some of the rooms had their own little kitchenette with a microwave oven and a little refrigerator.

March 31, 2018

By Donna

I am a friend or relative of a current/past resident

I really like Brookdale Wayne. My parents are adjusting well. We haven't had any problems so far. They go out monthly to a local restaurant and they also have Bingo and cooking classes. The residents cannot participate in cooking, and I was hoping they'd have an interactive activity, but instead they just watch the person cook. They serve three meals a day, but the food could be improved. They also do their laundry for them. I have no problems with the staff at all and we've had good communication. Everybody's pleasant.

June 06, 2017

By visitor276182

I visited this facility

Brookdale Wayne was very nice and clean, but we needed independent living. We went to a couple of rooms, and they were nice. It was a very convenient place.

December 03, 2016

By anonymous800325

I am a friend or relative of a current/past resident

I love Brookdale. They're very good, very professional, very caring, and love their jobs. The food is very good. It's 20 minutes away, and the price is comparable to others. My husband has been there for a month, and I'm very happy. I would recommend the place.

May 10, 2016

By MariaSKJXC

I visited this facility

We visited Brookdale Wayne for my mother. Everybody was very nice. The rooms were small but clean and nice.

April 13, 2016

By Janet126890850

I visited this facility

Brookdale Wayne is wonderful for assisted living but the people with dementia are kind of put in a more restricted space than where my husband is now. The rooms were very nice; you couldn’t ask for nicer, like a very nice hotel. The people were also very nice.

March 04, 2016

By Ken115484150

I visited this facility

I visited Brookdale Wayne. The place was very dark. I was taken around by one woman, and she was quite good. The main floor was very dark where the dining room and lounge were. It was hard to tell about the rooms because the place was being renovated. There were some activities going on.

September 10, 2015

By Bambiii

I am a friend or relative of resident

I visited my mom and always find her smiling she is always telling me she loves it here and how it's changed her life knowing at home she would have nobody to take care of her hands on needy problems other than me. She is always telling me about her favorite worker Mina or mini was the name and how she runs to help and put a smile on everyone's face and visits often on her free time this just comes to show that this place is an environmentally happy place where workers enjoy to be at. Who would come to work on their day off and hug and visit residents?? The food and everything is great! I am happy knowing my mom is in a safe happy place.

August 22, 2015

By Pandora3

I am a friend or relative of a resident

This facility recently became Brookdale (from Emeritus). Since that time the food service has declined dramatically and the cable tv has been limited to what must be basic service (previously hallmark, food ,hgtv were available). Some of the staff are excellent and caring. Unfortunately, that can not be said for all.

October 25, 2014

By Caring83669050

I visited this facility

It is very nice. There are a lot of things for them to do, and they get three meals a day. They give them a little activity calendar, so she is very happy there. But I think they need to improve a little bit like the entrance way should be kept a little better and more updated. They should put an overhang outside so when you are putting back and its pouring rain, there’s a way to get that person with a walker to the car without trying to be under an umbrella. Some places I originally looked up long ago had something like that. I have never eaten there, but she is always happy with the food; she says it’s good, and sometimes she complains but we are happy with it.

October 16, 2014

By Ed26

I visited this facility

Mom is in here and we get Medicaid. If you’re there for two years, you then get priority to those beds and the distance from my husband was something important. I wanted the minority of the beds to be Medicaid beds. It was pretty much what I pictured. My mom is Jewish, and they had a Rabbi coming in once a week, so that told us there was enough to use there. I like best is the people that I met: the executive director, director, customer relations, and Wendy the nurse. The room and dining room is really nice, and it is well-designed. Mom is engaged with their activities, and they have bingo every day. They’re focusing on having fun while they do their jobs because if they have fun, they set the tone. The atmosphere is warm. It was friendly; they give head ups of what my mother’s character is like, and they knew exactly how to respond to her and make a big deal whether she came in. Other’s just didn’t do that. My mom couldn’t have been happier. The room was fine, extremely clean, extremely fine quality. and no smells or anything like that.

August 28, 2014

By Caring80391350

I visited this facility

It was nice. It was very much like all the other ones, but what impressed me was that my mother wanted a large room, and they had a 600-square-foot room suite for her, so that's what I took for her. The staff seemed very nice. Also, I like this one because it is 5 minutes from my house. The place was spacious. The outside ground was not big, but my mother is 90 and she is not going outside too much. Security was fine. They had someone at the desk there all the time.

May 29, 2014

By Caring85516350

I visited this facility

I had my mom here. We like everything about this facility, and that is the reason why we chose it. She has a studio room, and that is adequate for her. She has a little kitchenette, and it has a nice view. We love the staff. They are very nice.

May 10, 2014

By Caring83589450

I visited this facility

The rooms are very nice. They had different setup where each section had some sort of theme to it, like farm setting or something distinctive. The staff all seemed to be very competent.

March 29, 2014

By Caring80206250

I visited this facility

It was fantastic. It was a very friendly environment. The staff was very nice and helpful. They were also informative. The room and apartment were very nice, as well as the dining facility. They had a lot of activities. They had exercise class and social programs.

March 27, 2014

By John81171950

I visited this facility

My dad is in here. It is a very nice and up-beat community. The environment is nice, and there is nice feel to the place. Everybody in the front door office, the staff, and the people in the wellness center are very helpful and caring. The residents there seem happy. The rooms all look good.There are a nice size, clean, and bright. My dad has a studio, and it is a a decent size for him. I had lunch there, and the food is good. They have activities like movies, crafts, and different things that they do. On the second floor, they do cooking and exercising. I think they need probably more transportation over the week for the residents.

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Services and Amenities of Brookdale Wayne

Room and housing options

1-bedroom apartments
Studio Apartments

Dining options

In Room Kitchens
Dining Room Shared Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio

Cleaning services

Housekeeping

Health services

Medication Management
Nurse On Staff: Yes

Activities

Offsite Activities
Religious Services
Fitness Room

Diet

Low Fat
Low Salt

Languages

English

General

Minimum Age: 65

Training Areas

Memory Care Training

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About Brookdale Wayne

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services

Daily assistance with bathing and dressing
Medication management
Dining assistance and special diets
Assistance with reminders and redirection
Escorts and assistance with walking
Emergency response call system
Housekeeping
Laundry and linen service

Brookdale Wayne

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