CareOne at Ridgewood Avenue

Sybille

It might be only a short time I'm dealing with this facility, but within 20 hours they managed to commit 3 medication errors. One of the medication is life sustaining. The facility itself looks good but the Nursing care is less than adequate. It would be nice if these facility would pay a decent salary so they could hire trained people and provide good and safe care to their patients. I am a Nurse myself and have some insight. Very sad and I am fearful for people who have nobody to advocate for them.

Jamian

My father temporarily went into CareOne at Ridgewood Avenue. The staff was very attentive, but it's very difficult with COVID going on, and mostly the problem we had was he did not adapt well to it. They allowed me to keep in communication with him as best as they could, and the facility was well-kept.

ReviewerAT1215

My father was at CareOne at Ridgewood Avenue for rehab. I didn't have any problems or anything, no real issues, none. The staff was very welcoming, very homey, and they treated everybody individually. They didn't have just one standard of care. They were very nice, and they looked happy with their jobs. The food was good. His room was beautiful and spacious. The therapy was great, but when he came back, he was still walking with a cane, so we had rehab people come to the house afterward for a while. When you go there to visit, parking was really awful. It's a small parking lot, and it's really hard to park.

LJB157

I implore everyone to stay away from this rehab facility. Upon discharge my relative had lost more than 25% of their body weight in less than 30 days. In fact they never bothered to check my relative's weight at all during those 30 days. In addition, they misrepresented my relative's abilities saying the resident could move from bed to chair when in fact they could not even support their own weight and stand upon discharge. No instructions were reviewed for home care and no information was provided regarding medications received and what to continue. The administrator lied to me regarding a conversation she had with the State of NJ LTC representative and the director of nursing is incompetent. My relative's condition is touch and go. In all likelihood, my relative will not recover from the lack of care from this facility. Please stay far away.

D.J.

My brother was in CareOne at Ridgewood Avenue for a couple of weeks for rehab. It could have been a good experience, but he was awful to the staff. However, I would recommend them to other people, the place is very nice. They had a community room, and they would work with you as much as you wanted to and more. They would go the extra mile if you just cooperate, but my brother wouldn't cooperate. My brother had a roommate in his room. I would rate the staff and the nurses all a 5. The food was good. My brother wouldn't participate in anything, but they had a whole calendar of what's going on.

memel

My husband was a resident here for 6 weeks. He has MS and needed rehab. They were wondefful, from the young lady who met us at the door when we first arrived to the last person who walked us to our car when we left every person we saw was great. Thier rehab dept was great and got my husband moving again. His only complaint was the food, but I supplemented that everyday, he came home 8 lbs more than when he arrived. If you or someone you know needs care I reccommend this facility.

medwards188

Just to preface, I am a daughter of a patient at Pine Rest in Paramus, NJ and have visited my mother there on a number of occasions. I would say that the staff is very helpful and very attentive. From observation, they are very patient with some of the more difficult patients. The staff in general tends to be very kind and giving people. The facilities are clean. My mother says she is very comfortable there. Meals are prepared well and distributed in a timely fashion. There is usually a good amount of staff available to care for patients during holidays. The reputation at Pine Rest is average. One negative I would say is that some of the staff are foreign and have learned English as a second language, which makes it difficult to understand them through thick accents sometimes. The cost of care is reasonable. Overall, I would recommend this facility, Pine Rest, to others who require assisted living.