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CareOne at Ridgewood Avenue

W. 90 Ridgewood Ave, Paramus, NJ 07652

(855) 944-5257 (Caring Family Advisor™)

3.5

(13 reviews)

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CareOne at Ridgewood Avenue

Paramus, New Jersey 07652


3.5

(13 reviews)


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Montclair, New Jersey 07042



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Reviews of CareOne at Ridgewood Avenue in Paramus, New Jersey

3.5

(13 reviews)

  • Facility

    3.6

  • Staff

    3.3

  • Food

    3.0

  • Activities

    3.1

  • Value

    3.0

Doreen de Stefano

5

October 1, 2023

I am/was a resident of this facility

the faculty was awesome! The staff was amazing! So thoughtful . Always asking if I needed anything and and always available. She definitely made my stay there comfortable. Pt and Ot were wonderful. I highly recommend this facility.

ShellyLebre

1

September 15, 2023

I am a friend or relative of a current/past resident

As crazy as this sounds, my father was forced to call 911 twice on his own (first time his catheter was blocked, second time he was having a heart attack). He begged the nurses both times to call 911 and they refused and lied by telling him he wasn’t permitted to call 911 on his own either. If you have a family member who doesn’t have the capacity to call 911 on his/her own, or can easily be deceived or influenced by what nonsense is being told to them, I would NOT recommend this facility. My father would literally be dead had he not called 911 himself. How sad is that, my 80 year old father couldn’t rely on healthcare staff to seek emergency assistance for him. We requested a copy of the medical notes and it unbelievable the lies that are in it about what happened. CareOne will probably respond to this with their 800 number to call. Don’t bother. Instead, report your claims to DPH, CMS and the Nursing board so something actually gets done regarding this elder abuse. After recovering from his heart attack, there was no way we were sending him back there. He is now at a facility nearby which has been providing much better care, where staff smile, are friendly and actually answer the call bell light timely.

JShanty78

1

March 27, 2023

I am a friend or relative of a current/past resident

I typically don't write reviews, but this has been the worst experience our family has had with a member in any facility. Their rehab nursing staff, especially on the weekend, is horrific. My mom wasn't cleaned for hourse, never recieved responses to her call button. So when we went, we tested it. Yup, no one came, so we asked. "Yeah, we saw you calling," REally, my mom fell as she wasn't watched. Ot was only good part. There needs to be supervision and a real,caring nursing staff

Patient Activity

4

March 23, 2022

I am a friend or relative of a current/past resident

The facility is nice and clean. Nurses are responsible but nursing aides are not always responsive. Best part is certain members on their Activity team (such as Annette) are super caring and provide loving care and stimulation every day for long term patients.

Rosanne Zagatta

5

March 16, 2022

I am a friend or relative of a current/past resident

My mother has been a resident of CareOne at Ridgewood Avenue in Paramus for the past two years. After her initial transition into the nursing facility, she acclimated herself to all the activities that were offered. The nursing staff, recreational activities staff, and the physical therapists are truly dedicated, caring, and awesome! Nursing staff were attentive and caring when my mother had COVID, not once, but twice. And both times she recovered beautifully. The activities director and activities staff members are above and beyond wonderful! Annette is positive and motivating in getting the residents to participate. She is “one of a kind” individual, creative and artistic! Physical therapists have worked with my mother to help to actualize her potential in walking and self care. I would recommend CareOne without hesitation.

CChronis

5

January 12, 2022

I am a friend or relative of a current/past resident

This is by far one of the best facilities in the area. They are caring (as their name states), professional, compassionate, accommodating and clean. The staff was very attentive and the medical team takes everything seriously and respects the wishes of the patient and family. The PT/OT department is top notch and got my mom to where she needed to be (per her Drs request) by the time she was discharged. Everyone from the parking attendants, to the front desk, and overall staff could not have been kinder. This was a breath of fresh air after a bad experience in another nearby facility in Wyckoff that landed my mom in the emergency room. Thank you CareOne Ridgewood for all you did to get my 92 year old mom back on her feet.

Sybille

1

July 14, 2021

I am a friend or relative of a current/past resident

It might be only a short time I'm dealing with this facility, but within 20 hours they managed to commit 3 medication errors. One of the medication is life sustaining. The facility itself looks good but the Nursing care is less than adequate. It would be nice if these facility would pay a decent salary so they could hire trained people and provide good and safe care to their patients. I am a Nurse myself and have some insight. Very sad and I am fearful for people who have nobody to advocate for them.

Jamian

4

May 12, 2021

I am a friend or relative of a current/past resident

My father temporarily went into CareOne at Ridgewood Avenue. The staff was very attentive, but it's very difficult with COVID going on, and mostly the problem we had was he did not adapt well to it. They allowed me to keep in communication with him as best as they could, and the facility was well-kept.

ReviewerAT1215

5

January 27, 2021

I am a friend or relative of a current/past resident

My father was at CareOne at Ridgewood Avenue for rehab. I didn't have any problems or anything, no real issues, none. The staff was very welcoming, very homey, and they treated everybody individually. They didn't have just one standard of care. They were very nice, and they looked happy with their jobs. The food was good. His room was beautiful and spacious. The therapy was great, but when he came back, he was still walking with a cane, so we had rehab people come to the house afterward for a while. When you go there to visit, parking was really awful. It's a small parking lot, and it's really hard to park.

LJB157

1

May 7, 2020

I am a friend or relative of a current/past resident

I implore everyone to stay away from this rehab facility. Upon discharge my relative had lost more than 25% of their body weight in less than 30 days. In fact they never bothered to check my relative's weight at all during those 30 days. In addition, they misrepresented my relative's abilities saying the resident could move from bed to chair when in fact they could not even support their own weight and stand upon discharge. No instructions were reviewed for home care and no information was provided regarding medications received and what to continue. The administrator lied to me regarding a conversation she had with the State of NJ LTC representative and the director of nursing is incompetent. My relative's condition is touch and go. In all likelihood, my relative will not recover from the lack of care from this facility. Please stay far away.

D.J.

5

January 7, 2019

I am a friend or relative of a current/past resident

My brother was in CareOne at Ridgewood Avenue for a couple of weeks for rehab. It could have been a good experience, but he was awful to the staff. However, I would recommend them to other people, the place is very nice. They had a community room, and they would work with you as much as you wanted to and more. They would go the extra mile if you just cooperate, but my brother wouldn't cooperate. My brother had a roommate in his room. I would rate the staff and the nurses all a 5. The food was good. My brother wouldn't participate in anything, but they had a whole calendar of what's going on.

memel

5

August 9, 2012

I am a friend or relative of a resident

My husband was a resident here for 6 weeks. He has MS and needed rehab. They were wondefful, from the young lady who met us at the door when we first arrived to the last person who walked us to our car when we left every person we saw was great. Thier rehab dept was great and got my husband moving again. His only complaint was the food, but I supplemented that everyday, he came home 8 lbs more than when he arrived. If you or someone you know needs care I reccommend this facility.

medwards188

4

January 18, 2012

I am a friend or relative of a resident

Just to preface, I am a daughter of a patient at Pine Rest in Paramus, NJ and have visited my mother there on a number of occasions. I would say that the staff is very helpful and very attentive. From observation, they are very patient with some of the more difficult patients. The staff in general tends to be very kind and giving people. The facilities are clean. My mother says she is very comfortable there. Meals are prepared well and distributed in a timely fashion. There is usually a good amount of staff available to care for patients during holidays. The reputation at Pine Rest is average. One negative I would say is that some of the staff are foreign and have learned English as a second language, which makes it difficult to understand them through thick accents sometimes. The cost of care is reasonable. Overall, I would recommend this facility, Pine Rest, to others who require assisted living.

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Services and Amenities of CareOne at Ridgewood Avenue in Paramus, New Jersey

Pets

  • No Pets

Additional Amenity Information

  • Housing: Private & Shared rooms
  • Special Comment: With accommodations for up to 110 patients, the center features a dedicated, skilled staff, leading-edge clinical services tailored to patients' individual needs and a variety of contemporary activities and amenities.

Medicare

  • Health: 5.0 out of 5
  • Quality: 3.0 out of 5
  • Staff: 4.0 out of 5
  • Overall: 5.0 out of 5

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    2.0

Medicare Provider Number: 315426
    Ownership Type: For profit - Limited Liability company
    Rating Date: 9/1/2023

About CareOne at Ridgewood Avenue in Paramus, New Jersey

Let CareOne help you take the worry out of long-term care. Our knowledgeable specialists can help you and your family navigate all of the care options available. Plus, you and your loved one will be assured of a comfortable, seamless transition to the long-term care environment.

Most important, our staff includes experienced registered nurses, certified nursing assistants, nursing directors and managers who not only provide outstanding care but also treat each resident like a member of their own family.

Our long-term care team includes:

  • 24-hour-a-day registered nurses
  • Activity and recreation staff
  • Certified nursing assistants
  • Licensed nutritionists
  • Social services
  • Spiritual support services
  • On-site physician services including internal medicine, podiatry, ophthalmology and dental care

Map of CareOne at Ridgewood Avenue

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