CareOne at Moorestown - SNF

Nancy Dwyer

I had wonderful care from Shannon nursing supervisor to Dr Sastri to my wonderful nurses Ari was my fav nurse and the all aides my fav was Fumi.

robk

Received excellent care from the entire staff at this this facility after being hospitalized for a fall. After a few weeks of physical, occupational, and speech therapy, I was able to return safely home. The staff communicated well with each other to ensure patient needs were met. Delicious meals were prepared and delivered three times a day to each room. Everyone on staff was friendly and helpful at all times. The rooms were always kept clean. I recommend this facility to everyone. Thank you,

Disatisifed relative

CareOne, while beautiful in brick and mortar, the acute care itself was very poor. Although there were a few very good aids, they were extremely overworked & underpaid. I saw many of the patients being neglected because of understaffing. There were also some aids that were simply TERRIBLE- untrained - careless! Personal care was hit/miss and if not for family members, my father would not have received the attentiveness he needed until he died. Often he would have to wait up to an hour to be changed, sitting in his own excrements because he was paralyzed from a stroke. (And that was when I was there- I cannot imagine how long he waited when I was not.) He got an infection from the feeding tube to which they told me the oozing was food, not infection. (which I had to prove was an infection and I was right) They also over-medicated him until it was caught by the family. When confronting the administration about the poor care and understaffing, they could Care Less. It was all about the bottom line $$ and the minimum they were required by NJ law to do. The name really needs to be changed to CARENONE! I would NOT recommend sending a loved one to the acute care wing. I cannot speak of the assisted living wing- that I do not know. Unfortunately, there is little to zero accountability and there needs to be.

Jean

We had Mom in CareOne in Moorestown for rehabilitation. They were very good. The activities were wonderful. The staff did the best they could. The physical therapy was very good. They were very caring, very friendly, and attentive. Their dining facility was lovely, although my mother didn't use it. We ate there and we had Thanksgiving there. The facility was nice and the food was average.

Patricia

My mother was in CareOne at Moorestown for rehab. It was terrible. I would go up, and she would be covered in feces. They were on the floor, and in the toilet. I couldn't get any information from the medical staff the whole time she was there. The staff was very non-caring, she said the food was horrible, and it looked awful. It was very upsetting.

Caring58477761

CareOne was very nice. My late husband stayed there in July, August and September of last year. I lived nearby and I do know from their reputation that it was highly rated. The place was clean, the care and the staff were very nice. However, like every place, they have excellent employees but some weren't as quite as excellent. By and large though, it was a very nice place. I was there probably about six or seven hours a day so I knew the type of care people were getting. I could see other patients, a lot with Parkinson's, etc., and they got very good care. They had very good physical therapy center. They were very nice. The food was also good. I would definitely recommend them and there's not many that I would recommend.