El Jen Convalescent Hospital Snf

M. Hunsaker

The place had NO SOAP, NO PILLOWS, NO WATER WITHIN REACH IF THERE WAS ANY IN THE ROOM AT ALL . The facility has no clue of what is going on! There was no reporting , documenting , charting , except the info for who is paying the residents bill. They have a excellent policy of passing over any questions you have . I could never get any answers , I never smelled any food being prepared , no one could tell me what was for dinner or lunch, the patients are cleaned with a rough towel and water ! The band aid that was on my grandmother was dated 8 days prior . So It had not been changed . The lady that was allegedly was the supervisor on the floor , REFUSED TO GIVE ME HER NAME , AND ANYTHING THAT WAS QUESTIONED REGARDING MY GRANDMOTHER , SHE JUST KEPT SAYING THE NEXT SHIFT WOULD DO IT , PURE LAZY ! The lack of physical therapy is NEXT TO NONE IN THIS PLACE . The facility is severely understaffed with incompetent people I wouldn't even let pet sit ! The CNAs are overworked due to LAZY Supervisors, AND THE Quality OF CARE AT THIS PLACE COULD BE COMPARED TO SOMETHING IN A THIRD WORLD COUNTRY . No living human being should be treated like this . The residents have nothing within reach in there rooms , if at all. Don't let your loved one live here .

Claudia

My mother in-law was in Eljen for rehab for two weeks, and it was horrible. The nurses were rude, and the care was horrible. They would let her sit there for hours and not take care of her, to the point that she had a rash. They need to understand that they are there to care for the elderly.

Peggy

El Jen (El Jen Convalescent Hospital Snf) was very antiquated. Everything was old and broken. The food was terrible too. Also, they claimed that my sister's room was private, but it had a wall and a curtain in between. She became claustrophobic from it. Her room was terrible. The air-conditioner didn't work, and the hospital bed wasn't working because it wasn't plugged in. Her mattress was uncomfortable. If you ring the light, no one would come. The way that the desk is set up, they can't see the lights that are outside the hall, so someone would have to be walking in the hallway in order to see the lights, and in most cases, they walked by and didn't care.