Keystone Ridge Post Acute Nursing and Rehabilitation

ReviewerFY#1004

I'm not satisfied with the situation of my sister in Keystone Ridge Post-Acute Nursing and Rehabilitation. It's out of my hands because her son will not release guardianship over to me. I walked in the bathroom, and it was totally filthy and splattered with diarrhea. Her bedding hasn't been cleaned. I don't care what's wrong with the individual with mental illness, they need to take control of the situation, take care of the room, and what needs to be cleaned. Another situation I'm not happy with is I made her a twin-sized quilt, and it was stolen. Her clothes come up missing too, including the new stuff that I bought her. I had no problem with the staff. It's just that you don't know who's stealing. I haven't checked the activities out with her. I just get in and out because of COVID. We have to wear masks and all that. I bought her a $25 dresser because the other dressers there are crappy with broken handles. The thrift stores have nicer dresses than that. I haven't really had a full tour of the facility, only the ground floor she's on. She doesn't do the cooking whatsoever; they feed the people there. They have an outdoor courtyard just for smokers, and that's in the parking lot.