Mason Pointe

Ann

I have been living at Mason Pointe for over three years now. I enjoy it because the food is pretty good. It's excellent. They have a large menu. They provide a huge number of activities, and I enjoy that as well. We go on bus trips. They have a lot of activities within the facility itself. We have a theater, a beauty salon, and a swimming pool. It is kind of an upscale community. The people are very warm and friendly. My apartment has two bedrooms and two bathrooms. I have a large deck that wraps around the outside of my apartment. I'm on a corner unit. We have 12-foot ceilings. Behind my apartment are just trees. I have a full kitchen. You could be busy every day of the week doing things. In the evening, they always have movies to show in our theater. It's expensive.

Vicki

Mason Pointe was the Taj Mahal. When I walked in, everybody was well dressed. They had underground parking and a huge pool. You name it, they had it. They had huge apartments. I think their 2-bedroom apartment was bigger than my house. You just couldn't ask for anything nicer. They had a huge outdoor area that was lovely. One side of the building faced the interstate, and the other side faced a completely wooded hillside. There was a men's Bible study going on while I was there. They had a library which was more like a large alcove in the hallway with lots of books. They only provided around 20 meals in a month, and that was part of their monthly price. Beyond that, it had to be a la carte. And there were a lot of different things there that you had to pay for extra. This place was just over the top, but I would give them a 4-star rating because of all the add-ons and the lack of diversity among the residents.

Joyce

Mason Pointe was beautiful. It's new. We have friends who live there in a two-bedroom apartment. It was lovely and had beveled ceilings. It looked luxurious. We ate there, and the food was wonderful. They have a swimming pool, a theater, a chapel, two small meeting rooms, a library, and various places for people just to meet. They bring in a lot of very high quality entertainment. The main problem with Mason point is you have to pay an entrance fee of $300,000, and then you still have to pay monthly between $2,000 and $4,000 per person. We walked a distance of a city block to get from their apartment to the dining area, but there were actually little alcoves along the way with couches. They expect people to have to stop and rest along the way.

Ayanna

My mother-in-law is in Mason Pointe. It has all levels of care there. It's a very nice facility. Everybody is very professional, very personal, and very communicative. Anytime I call, I get somebody to talk to me. When I come in, they come by. They have a liaison whose job is just to make sure all your questions are answered. They're very good about working with you to find exactly the right fit in place. It's a nice place. No place is perfect, but they come pretty close. The food is pretty decent. The grounds are kept up. They have activities directors on each floor. There's a manicurist that does nails. They have beauty days. There are lots of activities going on, parties, Mardi Gras, all kinds of stuff. As far as the residents being active and even when there's not a planned big activity, they keep everybody busy, depending on the floor and the level of care. They have movie time and they make popcorn. They keep everybody out of the rooms, not sitting around, but doing something. There might be coloring over here and crafts over here, and these guys are getting their nails done. They have activities directors and their only job is just to plan activities. Every place is expensive, but what you get for the money compared to the other places I looked at for the same price, I feel like you get better quality here. She is in skilled nursing. They also have assisted living. She can't do any activities and she can't do much, but they make it a point to get her up and get her out of the room. She's just mostly hanging around with the nurses at the nurses' station. They have them out with her so they can keep an eye on her so they can talk to her and she can people watch. They don't just leave her in her room all day. They make an effort to do as much as they can with her. It is a nice facility for that.

TAV

My father was in for short term. No one in the staff knew anything about diabetes. His blood sugar was constantly high and because of this, his kidneys have shut down. When one of the doctors called me, I asked what his blood sugar was at the time, she told me it was "fine" come to find out later that evening it was 400 and was like that all day long. Clearly, they don't know what they are doing, nor do they care. I would stay far away from this place if you're a diabetic or have any health issues.

donpaul

once you are admitted you are at the mercy of an uncaring, non compassionate and unintelligent staff. Your spirit is broken and they are oblivious to it. it takes 45 minutes to 2 hours for your call light to be answered. And if a family member ask the staff to help their patient they either look away from you or pass the buck. Communication is poor and continuity of care only exists in their physical therapy department. Nursing does not facilitate what therapy addresses as patient goals or needs. staffing shortages exist because the staff members consistently say it to their patients. If you ask questions one staff member says one thing and another says something totally different. No activities are offered and you're lucky to have a bath once a week! Food is terrible. I would never recommend this facility!!!