Kingswood

Karyl

My uncle was in Kingswood Independent Living, Assisted Living and Skilled Nursing over a period of 5 1/2 years. We finally moved him to a much nicer facility. The staff is one of biggest problem at Kingswood. Here is an example: While in Assisted Living, my uncle had gone several days without a bath, so he asked a staff member when he could get a bath. The staff member replied, "Old man, you will get it when I'm ready!" This was reported to upper management and nothing was done. My uncle had to endure this same man for months. Upon visiting my uncle on a Saturday, we walked by the assisted living desk on his floor and the aide was snoring very loudly! The skilled nursing was absolutely terrible. Again, we had to fight to get my Uncle a bath and his clothes changed. During one stay in skilled nursing, his feet were swelling up due to congestive heart failure and when we told the nurses, they did nothing. A few days later, he was rushed to the hospital for congestive heart failure. When we moved him to another facility, we realized how really awful Kingswood Senior Living really was. AVOID AT ALL COSTS!

ReviewerRD10142020k

We kept my parents at Kingswood. We just moved them into long-term care. We think the staff members are very good. They have taken good care of them, so we just decided that they should stay there. It's good. The staff is excellent and the facility is excellent. They had a major renovation of it a couple of years ago, so the facility is in good shape. I've never heard my parents complain about the food, so I think it's fine. There are a number of activities that they can enroll in and that type of thing, but it depends upon their ability. My folks are limited because they have limited mobility at this point, but I think it's very good. I think they have a good variety of activities that people can do. We felt like the value of money was consistent with others that we saw. I think everything looked expensive nowadays for care and stuff, but compared to other facilities that we looked at, I think it was OK. The facilities are good. I'm kinda limited with their activities as far as what I know because of what my folks are able to do, but it looks like there's a good variety. It is expensive, but it's consistent with the others that we looked at. We were interested in mostly facilities that had independent living that as you need to move into assisted living, you can do that, and as you need to move into long-term care, you can do that. Kingswood has a variety of options. Actually, my parents were into assisted living initially, then they went into independent living, and then they went into skilled nursing, and they went into long-term care. My parents have been in four different categories.

ASCNME817

I visited Kingswood, and that's where I moved my husband. It looked like a really nice place at the time. They took him, and I told them about his behavior, but they said it wasn't a problem. They just couldn't wait to get us in there, and they got him there in just nine hours but neglected to order his medicines. He was agitated, they wanted me to come in the middle of the night and sit with him, and they kicked him out and didn't even give him a chance to get used to the place. The place was lovely, but the staff was very poor, and they didn't know how to handle him. They didn't have enough staff members to watch him. The food looked really good, and it looked like they had a lot of activities.

Elaine

Kingswood is very clean and inviting. They have independent living up to assisted living and total care. You don't have to move out of the community at all. However, the problem with this place is that we don't foresee ourselves needing something like this in the near future and they are extremely expensive. In the independent living section they have small villas you can live in. The problem with that is, they put the villas far from the main building where the dining room and all the activities are, so it looks like you either have to walk or drive to the building.

Kansas City Daughter

My father was there for a month, and I would never send anyone there again. They are drastically understaffed and cut staff while my father was a patient, making a bad situation worse. They are concentrating their resources on their new assisted living units. The nurses and CNAs felt overworked and took out their frustrations on the patients. They had terrible attitudes and resented the presence of family members. They hated helping patients use the bathroom and preferred to have them defecate and urinate in their clothing, to be cleaned up later at the aides’ convenience. The physical and occupational therapists were generally nice and helpful, but the scheduling of therapy sessions was random and illogical. The therapy room was too small and not well-equipped. Actual medical care was non-existent, and the lack of doctor visits was also commented on by other families. The hygiene was dreadful. There were usually no towels in the bathroom. The room was never cleaned while my father was there. A pill dropped on the floor was picked up and popped into his mouth by an aide. There was a good variety of food and it was well-prepared – the only good thing I can say about this place.

Betty118546050

My experience with Kingswood was not as good as the other place we visited. The rentals were much higher, and the apartments were not as nice. The staff who showed me around was very pleasant. I would not recommend them. I didn't like the looks of the apartments, and the cost; but they had a pool there.

Anonymous121145050

We found Kingswood. It’s a private facility with an indoor pool. Everything is great and clean. I don't have any complaints at all. I would recommend them. The staff is very friendly. I’m very pleased and content with this facility for my loved one.

Lorna4

We visited Kingswood, which was really nice, and the one that we were going to place my brother in. They had a nurse on the premises who answered all of our questions. We were there for an hour talking to her about different things. They had a van that would take him to his doctors’ appointments and residents out shopping. They had a menu in the beautiful dining area, with no set time for breakfast, lunch, or dinner.

samrmg

They obviously don't care about getting new patients. We have tried numerous times to speak with someone. The one time we did make an appointment, the woman failed to show up after I waited 35 minutes. They don't even have a receptionist. Its a wonder they have such high ratings.

Christine107010750

The part I felt good about Kingswood was that they had a lot of people interested in musical things which my mother is. They had a Steinway piano. I felt like the people there were very kind, and they have a pool which my mother loves. The rooms were nice, and they had renovated many of them. It needed updating in the common areas, but it was not terrible; it was clean enough, but again, the outdoors was not what we are looking for. I felt like maybe they were short staffed just the way things went. The first time we went in, the sale person was not available, so this young man showed me around, and he was so wonderful. He showed me apartments and all. Then I wanted to take my sister to see, I talked with the sales person, and they said that they can't show us any apartment. We needed to qualify first financially, so my sister had taken a day off from work to go; we went back, made another appointment, and told them my mother's income, and she said they were ready to show us an apartment. We came back again with my mother, and that is when we found out that we don’t qualify.

caring8638

We chose this community mainly for the location and the amenities that they could offer long-term. It is a spacious community. It is also runs like a home, not like a clinic. They also have activities here and the food is wonderful. I would recommend this place.

Trina1

Kingswood Manor's location is good. It's clean. Although I can say that my mother's stay there has not been pleasant. The therapists have been really great but they just had lack of communication. We were not pleased. My aunt lives in their independent living facility. The place has just been one thing after the other with its independent living facility, assisted living, the extended care, and then the rehab facility and I don't know which particular one or it's all that way and we have to stay on top of it because there's just so many kinds of stuff that goes on there. It scares us to have to put my mom in an assisted living facility and have to go through the same stuff. They are short-handed. We kept a notebook and we have been charting everything as we don't always have access to nurse's notes or the doctor's charts.