The Grainwood

Peggy

I toured The Grainwood Senior Apartments. I was very disappointed because the woman that I had talked to, who took me around, went and rented the place that I wanted. She said I couldn't look at it because somebody was living there. I tried calling her five times, she never returned my phone calls, and I'm going to report her to their management. It was very nice. It's newer, it's about three to four years old, and the entryway and everything are very welcoming. I went twice. The first time I went with my son and she started to give us a short tour because she was busy, and she did say that she would have an apartment available in a few weeks. So I kept calling her and she never answered. And then she told me when I went there again that her branches is out. I didn't fill out a form and give them the money because I didn't even see the place. And the second time I went, I was interested in the three-bedroom, and she said I couldn't see it until the woman moved out, and that was the beginning of the month. So I called at the end of the month, several times, and then when I talked to her she said she rented it. I said, "You should have called me, you have my name, and you knew that I wanted this place, and you wouldn't let me see it." She says, "Well, you didn't put the money," but I'm not putting money down unless I see the place, so I was very upset with her, and I'm going to make a complaint because twice I called at least ten times and she never returned phone calls. One of the bedrooms was a little small, but that was the two-bedroom, and then I wanted the three-bedroom and I never saw it. Overall, I liked the place. They don't really have a dining area because they don't serve food, but they have an area where there's a small little kitchenette; but you can cook there, they have a microwave. They have an exercise room there.