Meadow Ridge Senior Living

George

I went to Meadow Ridge Senior Living. It was professional. It was thorough and good. I think what I saw was a large studio. They showed me what they had there and some people were eating. It seemed like a sufficient building.

Georgia

My MIL was here for 3.5 years and all we saw were broken promises that it would improve. She was severely neglected in the memory care area, the rooms were not cleaned well or anything when cleaned, I found my fall risk MIl mopped in to a corner. We found her repeatedly in clothes that were worn for days and filthy. I showered her many times because it was evident she was not clean. She was left in her room all the time, bringing her food to her room. We asked a number of times for her to go to the dining room. There was rotten food everywhere. She was extremely lonely and depressed because she never saw other people. She ended up being hospitalized for dehydration for 5 days. We immediately moved her to a new place. Having been there for 3.5 weeks we are seeing a night and day difference. She is not depressed, she is talkative, has friends and is moving around more. Please do not trust meadow ridge with your family members.

Susan

My mother-in-law has moved into Meadow Ridge Senior Living. Everything's good so far. The location was really good for us. They accepted elderly waivers upon move-in and they had elderly waiver openings immediately. Her room is very nice. The staff that we worked with were very helpful, and they just made the process pretty seamless for us. She's in memory care. They have exercises and crafts. They also do occasional outings or field trips. The portion sizes of the food are plentiful. They won't go hungry there and they serve a variety of food for each meal. A salad and soup is included with each lunch and dinner.

Disheartened G

This facility disappointed me in so many ways. The staff, with few exceptions, is overall lazy. I had one evening lead health aide from their memory care tell me that my mother was a bother. This lady would call me to tell me my mother needed cleaning. Under her care I came on several times to my mother soaked in urine or covered in bowel movement on her bed yelling for help. This lady put the blame on the previous shift. I would go in almost every night to put my mother to bed because thus same woman would complain that they were too short staffed and she didn’t want to do it. I had to go in every Monday and Friday to ensure my mother got a shower. They went weeks without showering her. So I had to go help and make sure it was done. I went in to visit my mother on more than one occasion and found that a fellow resident had transferred her to her bed or chair. There was another resident that had just a few weeks ago, I saw her through the window as I came up to the building, on the floor. I got in the building and heard her yelling for help. I went to their less than competent lead evening aide and her partner, told them, to which they stared at me and asked several times of I was sure. Of course I was. Forget about letting management know, I texted the director as soon as that happened. Never got a response. This same woman was found on the floor again in a bathroom and a fellow resident tried to get her up. Finally one of the other aides from the assisted living side came to help. I have witnessed other residents soaked with urine pants, their lead aide has broken hippa laws because she told me everyone’s business and ailments. She constantly told me what was wrong with each resident and all about why they were in the hospital. She also told me about medication errors that were made by other staff. Often scaring me and telling me that someone could have gotten really hurt. She also told me about night shift staff that would leave or sit out in their cars smoking a joint in the middle of the night while their floor was unattended. She also blocked an elderly woman’s door with boxes because she had Covid. If there would have been an emergency this woman may have been in trouble. So much I could tell. Yes I do have pictures. If you’re wondering why I didn’t tell the director about this woman, I did. I was told that healthcare is short staffed and they couldn’t afford to lose anyone. Thankfully my mother is not there anymore. If you need memory care, and your considering this place, run.

ShivaJoon

This community has been just amazing. Kind and accommodating staff as well as the community have provided a great experience for us and our mother.

Cheryl

We looked at Meadow Ridge Senior Living. I was really pleased with it. It was smaller. I think the staff was very attentive, showed us everything, and answered all our questions. I was impressed with the facility itself. It's very clean and warm. We were able to look at a couple of different rooms and would have been able to pick the one that would have fitted my mother the best. She doesn't walk well, and they showed us one that was closer to the elevators so she could get around a lot easier. I think that they took that effort to fit something for her, and I thought that was really nice. It's a little bit more compact, but they do have some outdoor areas, some patios, and some veranda-type things where people can congregate and do some gardening if they want, and I thought that was pretty nice.