Golden Valley Rehabilitation and Care Center
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Reviews of Golden Valley Rehabilitation and Care Center
Nursing Home Reviews for Golden Valley Rehabilitation and Care Center
February 22, 2018
I am/was a resident of this facility
If 0 stars were an option I would also give them this. When I first arrived the receptionist staring at her computer took 5 minutes to Simply look at us and acknowledge we were there. After asking her which room I was in she made me aware that they did not know and I had to go to the nursing station to find out. The nursing station then told me the wrong room of which I sat in for nearly 3 hours before realizing this and having any other staff, and acknowledge my arrival. Was absolutely the worst experience of my life. I truly think I have PTSD for my experience. Immediately cut my pain medication by 50% which sent me into such severe pain that I had to call the ambulance for times for myself. They would then sabotage my visits to the emergency room. Which of course I was because. The food was absolutely horrible and inedible, when requesting staff to come to your room they rarely did, the rooms were rarely cleaned, I think I had the same sheets on my bed for over 9 days, and the fourth floor was reserved for long-term patients that were so unclean you could not visit that floor because it smells so poorly. I could go on and on yet I hope this is enough examples to allow you to not send your worst enemy to this place.
March 31, 2017
If 0 was an option I would select it. Was there to see a client of mine who was admitted there from a hospital. There is not enough staff on for how many patients they had. One of the staff even told me there were only 2 people working!!! The lady across the hall was vomiting blood and both staff and the nurse were in the hallway at the time. They didn't do anything until I mentioned it to them. Needless to say an ambulance was called for her, but I can only imagine what would have happened if I didn't tell them. To top it off, my client was not put on a CPAP machine that she requires when she sleeps, and did not receive her medications on time. It also took over an hour for them to help my client get into her wheelchair. When she first asked she was told that was not possible. I even offered to help and it still took over an hour. I noticed all this in less than 2 hours of being there!
December 09, 2015
I am a friend or relative of resident
Over the last 3 years my mother ended up in 5 different rehabs. This place was the worst. She was at this place for 12 days. They care was so bad the the doctor put her back in the Hospital because she developed sores on the back side of her legs because they did not keep her clean and did not use the lifts right. Not sure how a def person can be a PCA when they have to read lips. I'm sure this causes a communication breakdown. The pictures on there website do not show how this place looks.
May 12, 2015
I am a friend or relative of a resident
My husband was there at Golden Valley maybe two years ago. It is a very old and run down building. It was the best one he had been until he went to his current care center. They need to update their building because it looked old and run down. The people were kind of average, and I wouldn't call the place clean. The rooms weren't spacious. He shared the room with a guy that couldn't walk, and the guy complained a lot. He was always cold and didn't want the air conditioning on even though my husband was feeling hot.
September 08, 2014
I am a friend or relative of resident
Staff have bad attitudes towards patients and their family. I had a family member stay there multiple times and each time the staff would not get her simple things that she requested like kleenex. They told her they did not have any but when family went to visit there were boxes of kleenex on counters in the hallway. Staff does exactly the opposite of what you ask them to do (i.e. shut the lights off or keep them on). Overall a poor facility that is dirty and poorly staffed. Would not recommend this place if you have other options.
About Golden Valley Rehabilitation and Care Center
Golden Valley Rehabilitation and Care Center is a senior living provider in Golden Valley, Minnesota that offers residents Nursing Homes.for more details on services and rates.
Map of Golden Valley Rehabilitation and Care Center