The Rivers

Offers Assisted Living, Independent Living, and Memory Care

30 Reviews
11111 River Hills Dr., Burnsville, MN 55337
Call (800) 385-2527
The Rivers (800) 385-2527

Reviews of The Rivers

30 Reviews Write a review
(6 Reviews)
(9 Reviews)
(9 Reviews)
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(4 Reviews)

Assisted Living Reviews for The Rivers

December 04, 2017

By rekmer

I am a friend or relative of a current/past resident

Nice building but that's it. Management has turned over 3 times in 4 years. More concerned on who does what then attending to needs of residents. When we needed assisted care for my family member it was terrible. Mistakes in meds , terribly long respond time to residents and horribly expense for services provided. Had to call everyday to make sure my family member got services for which we paid for..Revolving door in aids and nursing staff. Would not recommend this facility at all. We moved her to a new wonderful place with great staff.

November 09, 2017

By john doe 55

I visited this facility

I would not recommend this place ever very dirty the memory care smells of urine and BM and the upper management is not good. Residents look like they haven't bin bathed in days and sitting in there Owen urin . Assistant living is okay but the place look very run down

October 09, 2017

By Hard to find a name not taken

I am a friend or relative of a current/past resident

Although the facilities are nice and most of the staff are friendly, I would not recommend this place if you require any amount of assistance or anticipate needing help in the future, particularly memory care. The facility is not well run. From the beginning there were many misses, such as lost forms, etc. When our aunt moved to memory care, we discovered they were not really equipped to care for her. The staff called us frequently, often asking us to come and deal with our aunt. In one 24 hour period, we were called 3 times and had to go out to help. We decided to move our aunt to a different facility. She is now thriving. We are happy we made the decision to move her, even though it meant paying 2 months of fees to The Rivers after she relocated.

May 06, 2017

By Jim027431

I visited this facility

The staff at The Rivers was wonderful. The facilities were great, and the food was good. It was convenient and near major highways, so it was easy to get around. The apartments were nice. The only thing we noticed was since each unit had its own heating and air system, you had to pay extra for electric. The staff was wonderful. They were some of the nicest people we talked to.

April 25, 2017

By Mike824420

I am a friend or relative of a current/past resident

The Rivers is a nice place with pleasant staff. Dad has an apartment with a living room, a kitchen, a bathroom, and a bedroom. Dad can cook his own meals or go to the dining room to eat. I had breakfast at the dining room during Easter, and the food was delicious. They have a swimming pool, an exercise room, bingo, and card games.

April 19, 2017

By Robert740367

I visited this facility

The River was very nice. The staff was very polite, courteous, knowledgeable and informative. The rooms were very adequate.

March 31, 2017

By Lorie376327

I visited this facility

We will be moving my parents into the Rivers this week. It is a lovely place. They work with you with what you want and are wonderful people. Johanna is fabulous. What is really good is that my dad will enjoy the hot tub, which is very important for him. The Rivers serves all three meals, but they have the option to choose. The staff is very good, answer every question, and up front with what we ask them and are available to answer.

March 15, 2017

By not going to say


I would visit there and wasn't impressed with staff. Over hearing on how many quit seems to be a lot. Doesn't sound like employees get raises. Been 2 or 3 new owners in the last couple of years. Some of those apartments aren't big enough for wheelchairs. I wouldn't want to live there.

February 11, 2017

By DP285803

I visited this facility

The tour was very good, and the facilities of the Rivers were good. The one thing that I saw was that their services part were kind of bundled together in large packages that if you needed a particular service, then you’d have to sign up for that particular package, so it wouldn’t be as cost-effective as it could have otherwise been. I think the Rivers would be really good. We used to live near there, and I think the thing about the services being bundled was the main drawback that we had. We went by most of the major facility things that they had, like their general store and exercise equipment and so on. They have some scheduled transportation for doctors' visits and so on.

December 05, 2016

By Julie812736

I visited this facility

The Rivers was nice. It's just that for the things that my mom needed, it came out more expensive. I thought that the place was a little bit too big for her, but it was a lovely place. The rooms could use some updating.

November 14, 2016

By Renee380245

I visited this facility

The Rivers was a very nice and clean place. The manager was very warm and personable. The grounds were very nice. The rooms were of nice size, and they were very nice. It had a good amount of activities available. The community is not very diverse, and for me, that means they are not reaching out to a diverse population or the pricing is an issue.

December 10, 2015

By Anonymous116341950

I am a friend or relative of a resident

They have been at The Rivers for about three years now, and Grandpa’s only complaint is that there are a lot of old people, but he is 90. There’s a lot of activities to do and opportunities to make friends. We’ve been pretty happy with it, though it’s a bit on the expensive side. It’s a decent location on a highway that's a little busy, but they have really nice groundskeeping. It’s really lovely, and they are very thorough in cleaning the inside and keeping it up to date.

November 30, 2015

By Steve113861050

I visited this facility

We like The Rivers very much. It’s an energetic environment and very well-staffed. We had a very complete and comprehensive tour. This is our No. 1 choice.

September 30, 2015

By Caring94078850

I visited this facility

The Rivers was a fantastic facility. It’s just that the lowest price I could get for a room without a washer and dryer was like $2000 a month. They didn’t have anything. I would love to get in there because I did know some people, I knew the director of the entertainment. I had worked them before, and I wanted to get in there, but they couldn’t get the price down so I could afford it. It did offer a lot of amenities, but it seemed like everything was an extra charge. The grounds and the people who worked there were fantastic. It was a very nice place. I thought it was probably one of the best places that I have looked at, but I didn’t want to be down that far away from my children and grandchildren. The rooms were small, and they didn’t have a washer and a dryer. I like everything about it.

September 29, 2015

By Teresa48

I visited this facility

The staff was wonderful. We had a really good tour of The Rivers. We liked it. This is probably where my dad would have ended up if he did not have a stroke. I felt like it had really good security. It was well maintained. The grounds were beautiful. It was easy to get around inside. It was well lit.

August 05, 2015

By Caring111148350

I am a friend or relative of a resident

So far, it has been good, but we've only had the service for two days. The staff is good and thorough. The rooms are spacious. My parents have a two-bedroom. For my dad, there are three meals a day. We like its location. They have buses that take them out, and they have in-house activities. I would and have recommended The Rivers.

June 18, 2013

By Rhea1

I visited this facility

Rivers Senior Community had both independent and assisting living facilities. The entrance had a homey atmosphere. It was a very large complex and they had lounge areas on several places inside the complex. The place was well kept and very beautiful. They had a small pool. They had libraries on different wings of every floor. They had activities that you can be busy with every day. The food was very good and the people that we talked there were very nice. They had cleaning crew that comes every two weeks to clean.
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Independent Living Reviews for The Rivers

May 24, 2017

By john033380

I am/was a resident of this facility

We moved into the independent living of The Rivers. It was excellent, we had a 2-bedroom, 2-bath, and the staff was very good; we are happy with them. They have Bingo and stretching, and they can take trips. This week, they're going to the Minnesota zoo. The food is excellent, and the dining area is really nice.

March 30, 2017

By Anna140362

I visited this facility

I liked the setting of The Rivers because it's in a wooded area, and I liked the people that I met. They had exercise equipment, social hours, and different activities each month. They provide transportation to the doctors' appointments, but my doctor is out of the range that they travel, so I have to drive myself to my doctor. They showed me multiple kinds of rooms, and they are all adequate in size.

October 10, 2016

By Lyn416375

I visited this facility

I toured The Rivers. I loved it. Of all the places I had been to, that is one I like the best. I like the whole thing. I think the staff was very nice because I came away with a good feeling about the place. I had lunch with her. The dining area was good. I think they have a bus that goes grocery shopping. Also, they have a heated underground garage, and to me, that’s a must because I’m handicapped, and even though this is not a handicapped building, I could get around in it.

September 30, 2016

By BT411328

I visited this facility

The Rivers was very attractive, new, and fresh but farther away than we wanted to be. They had underground parking. It seemed like they did have special places to do things. The staff was very nice, pleasant, helpful, and made us feel welcome.

August 23, 2016

By Larry365858

I visited this facility

The Rivers was great with very welcoming and very nice people. The apartments were nicely kept with nice rooms. The dining room was nicely arranged, and everybody there looked happy.

Provider Response

Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best experience for our residents and guests each and every day.

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Services and Amenities of The Rivers


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • General Store
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Fitness Room/Gym, W/D In Residence

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Technology Extra: Emergency Call System

Health services

  • Medication Management


  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Gardening
  • Arts And Crafts

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Resident Capacity: 179
  • Staff Patient Ratio: 1 To 15
  • Minimum Age: 55
  • Pets: Small Pets Allowed

Types of care

  • Meal Preparation

Training Areas

  • Memory Care Training


  • Licenses: Comprehensive Home Care License
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About The Rivers

Welcome to The Rivers, a senior living community that offers Independent and Assisted Living, and Advanced Care, all designed to champion the quality of life for each resident. The Rivers offer choices of communities, living arrangements, amenities, and services to meet each resident's individualized needs. Our residents enjoy spacious apartments, meticulously manicured grounds, delicious meals prepared on site by our culinary chef, and engaging and meaningful social activities, among other signature services.

Retirement living at The Rivers is all about exceeding your expectations at every opportunity. Nestled in the River Hills community in Burnsville, Minnesota, just south of the river at the corner of Highway 13 and River Hills Drive, The Rivers puts you minutes away from the Mall of America and the Burnsville Center. Hwy 77 is less than one mile east and Hwy 35W is less than 5 miles west.

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