My mother was in Brookdale Monroe's memory care facility for about 4 years. It looked nice and didn't smell. Everything was fine at the beginning. However, over time fees increased dramatically. Brookdale's policy of a basic room fee and additional fees based on periodic "assessments" of each resident raised our initial cost of about $5,000 a month to over $9,000 in 2 years and over $12,000 a month soon after that. We were skeptical, though, that the services we were paying for (which included $1,200 a month for two people to help my mother out of bed; $1,000 a month for help eating) were really being done. Staff told us that they rarely gave my mother a two-person lift since she could get in and out of bed and in and out of chairs by herself. We often found our mother slumped over the dinner table with no one helping her eat or with food all over her clothes. Management at the facility gave us very general responses when we questioned fees and care. After much insistence, they referred it "above", but we never heard anything from district or headquarters. We recently moved my mother due to the above. We are amazed at the outstanding care she is getting at a nearby facility for HALF THE PRICE. And, this facility does not use assessments to increase fees, the price remains the same. I recommend closely watching each monthly bill and make sure your loved one is getting all the care you are being charged for. You may have to hire, like we did, someone to go daily to make sure your loved one is getting the care. If you see something wrong, insist on talking to a manager. You have to make a lot of noise here to get response from management, and then it doesn't always happen. Finally, before moving your loved one there, make sure the facility can handle the level of care they need. I believe that this facility accepts patients they don't have the staff and training to care for, yet they charge mightily for the services they don't give.
Brookdale Monroe (Memory Care) Monroe, MI
Offers Memory Care
4 Reviews
1615 Fredericks Drive, Monroe, MI 48162
Call
(800) 385-2527
Reviews of Brookdale Monroe (Memory Care)
Memory Care Reviews for Brookdale Monroe (Memory Care)
August 13, 2019
I am a friend or relative of a current/past resident
August 22, 2017
I am a friend or relative of a current/past resident
My dad is a resident there and I am very pleased with Brookdale. The staff is very friendly and very helpful and caring. It's a clean facility and they have frequent outings for the residents.
March 07, 2015
I visited this facility
I am a counselor, so I was doing some searches for my client. I was able to visit a facility in the Monroe County area named Clare Bridge. My overall experience with it went well. The staff that assisted me was fine. They were knowledgeable in telling me about the facility. They had a little bit of interaction with the residents. The whole surroundings were nice. I think their rooms were average. I would say it was clean, and it did not have any odors.
October 11, 2013
I visited this facility
Clare Bridge was very clean and homey.It was almost like you were walking into someone's home. I think they were set up for only 18 people. They had a waiting list though and they were full. The staff was very nice, helpful and willing to set us up with another place until they had an opening but it was just far.
Questions about Brookdale Monroe (Memory Care)
What ongoing training does the staff receive in dementia care?
Our associates undergo extensive dementia training prior to employment and receive additional training often - sometimes daily! Brookdale offers numerous resources and support such as a Divisional Dementia Care Specialist.
Describe the neighborhood around Brookdale Monroe (Memory Care). Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Brookdale Monroe is located in a quiet residential neighborhood located just off of North Telegraph Road Northeast of downtown Monroe.
Services and Amenities of Brookdale Monroe (Memory Care)
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Tv Room
- Garden And Patio
Cleaning services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
General
- Respite Care
- Minimum Age: 65
- Pets: No Pets Allowed
About Brookdale Monroe (Memory Care)
At Brookdale Monroe we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.
We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Monroe are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.
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